iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%25+1.8Craft & service penalty99−0.1Momentum penalty55−4.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 48 pergola contractorsiPosition by Experts Score among all companies we track in this category. · better than 21%
4.9★★★★★167 Google reviews · 24 photos
98%five-star reviews
4.65★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate West Coast Deck 4.9 out of 5 based on 167 reviews, with the owner responding to 76% of feedback. Customers frequently praise the company for its craftsmanship, fair pricing, and clear communication during deck construction, repair, and rebuild projects. While most experiences are positive, a few low-star reviews highlight instances where initial inquiries or proposal requests went unanswered, leading to frustration over a lack of follow-up.
Google rating: 4.9 out of 5 from 167 reviews (98% five-star).
Reviews on this page: 167 Google reviews (154 with written comments, 48 with photos).
Owner responses: the business replied to 76% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
West Coast DeckPergola Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Coast Deck: 88/100 on this factor. Category median: 93.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Coast Deck: 80/100 on this factor. Category median: 93.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Coast Deck: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Coast Deck: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Coast Deck: 55/100 on this factor. Category median: 100.C
55
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Coast Deck: 25/100 on this factor. Category median: 51.D
25
Bar = this company · dark tick = category median.
Star ratings
167 Google reviews we collected
4.9of 5
5 stars16398%
4 stars11%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 154 written reviews
98%praise
Praise29098%
Complaints52%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6121%
Would recommend5920%
Staff & attitude5117%
Speed & response4616%
Communication3713%
Price & value258%
Honesty & trust165%
What customers talk about
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a great experience with West Coast Deck for our deck repair and rebuild.”
“Great quality, fast and reliable at a fair price Highly recommend.”
“I cannot recommend West Coast Deck highly enough!”
“From my first conversation with Jameson, the experience was professional, responsive, and reassuring.”
“…subcontractor availability, but overall the project moved along in a timely manner and communication with the field team was always straightforward.…”
“We appreciated that they thoroughly explained the pros and cons of each option without pressuring us toward any one solution.”
“We feel ghosted and don’t feel like we need to chase a company for their service.”
“Originally, we only knew of one rotten beam, and the initial quote for that work was very reasonable.”
“They were upfront from the beginning that there could be additional hidden damage once demolition started, which turned out to be true.”
People customers mention
Jameson35 reviews
Diego12 reviews
Decks11 reviews
Encinitas3 reviews
Jolla3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired West Coast Deck for 7 kinds of job. Pick one to see what they paid and said.
EEliLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Have you ever seen a more beautiful deck? Looks like if you’re in Oceanside, or anywhere in Southern California or San Diego…West Coast Deck should be your top choice.
CConnor2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We finally moved forward with Deck Construction, and the outcome was beyond anything we had pictured. The entire space feels inviting, durable, and built to enjoy for many years.
JJon12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jameson and team are excellent! Great quality, fast and reliable at a fair price Highly recommend.
LLunaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
My husband reached out to the company on Thursday 5/14/2026 via their own website and Jameson text right away and discuss what we had in mind. My husband provided information on the state of our deck, including a photo of what we wanted repair. Jameson said he would call “in a bit” and that is the last we heard from…
AAlfredo4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Jameson and his Team at West Coast Deck Recently finished up this amazing IPE Deck for me at my home in Encinitas. They are an incredible group that form an elite deck building team serving San Diego. I cant wait to enjoy my deck and drink a couple of dirty martinis soon yahhhh
JJaredLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
I'm pretty disappointed with the experience I had trying to get a proposal from West Coast Deck. I had a really good initial perspective when I talked to them on the phone and a visit at my house to look and talk about what we had in mind. I was told to wait a couple days for a proposal. However, after that…
Have you ever seen a more beautiful deck? Looks like if you’re in Oceanside, or anywhere in Southern California or San Diego…West Coast Deck should be your top choice.
Response from the owner · a month ago
Thank you Eli 🫶🏻🙏🏻this was such a fun project for us. Doesn’t get any better than TimberTech AZEK PVC decking (Mahogany colorway). The ceiling paneling and custom lighting turned out awesome
C
Connor Hayes2 reviewsiTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
We finally moved forward with Deck Construction, and the outcome was beyond anything we had pictured. The entire space feels inviting, durable, and built to enjoy for many years.
Response from the owner · 6 days ago
🙏🏻
J
Jon Doogan12 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Jameson and team are excellent! Great quality, fast and reliable at a fair price Highly recommend.
Response from the owner · 3 months ago
Thank you, Jon, for your wonderful review! We are so pleased to hear that Jameson and the team at West Coast Deck provided excellent quality, speed, reliability, and fair pricing. We will certainly pass along your kind words to Jameson, who will be delighted to hear them. We appreciate your high recommendation and look forward to serving you again in the future.
D
Dani & Greg Phan-Essayan2 reviewsiTotal number of Google reviews Dani has written across all businesses on Google Maps, not just this one.
We had a great experience with West Coast Deck for our deck repair and rebuild. Originally, we only knew of one rotten beam, and the initial quote for that work was very reasonable. They were upfront from the beginning that there could be additional hidden damage once demolition started, which turned out to be true. Much of the rear deck structure had deteriorated more than expected.
Once they uncovered the additional damage, they provided a clear change order with three different repair options, all at fair pricing. We appreciated that they thoroughly explained the pros and cons of each option without pressuring us toward any one solution. The flexibility and transparency throughout the process really stood out.
The team also gave us a clear outline of the project phases (demolition, framing, stucco, and paint). Exact dates depended on subcontractor availability, but overall the project moved along in a timely manner and communication with the field team was always straightforward.
The final result turned out significantly better than what we started with. They maintained the original column design, stucco’ed under the deck, and did an impressive job matching the paint. The quality of workmanship was excellent.
There were a couple minor hiccups along the way. Some of our smaller 2x4s intended for garden beds were accidentally mixed in with demolition scrap and hauled away, but when we mentioned it, they immediately offered some leftover framing lumber to make up for it.
Another thing worth mentioning (and this part was completely our decision) we initially chose to keep the old railing instead of having it hauled away. After the project was complete, we realized it was too rusted to reuse. We reached back out to Jameson, and even though he absolutely didn’t have to, he kindly agreed to pick it up the next time his crew is in the area.
Overall, we would absolutely recommend them for their pricing, quality, integrity, and flexibility.
Response from the owner · 5 months ago
Dani and Greg thank you so much for such a kind review! We loved working for you guys and thanks for being patient during such a challenging project. We hope you enjoy your deck for many many years to come!
A
Adam TowleLocal Guide · 14 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
West Coast Deck was an absolute lifesaver. After a very disappointing experience with a “handyman” who dismantled my deck stairs and failed to return, I urgently needed a reliable team I could trust. That is when I found West Coast Deck.
From my first conversation with Jameson, the experience was professional, responsive, and reassuring. I explained the urgency on a Friday, received all paperwork over the weekend, and by Monday at noon the WCD team was already on-site and working.
The entire team was exceptional. Their professionalism, craftsmanship, communication, and work ethic exceeded expectations. They repaired, reinstalled, and restored all three decks in just a few days, and the finished product looks outstanding and built to last.
West Coast Deck turned a stressful situation into a seamless experience. I could not recommend them more highly and they will absolutely be my go-to team for any future deck or woodworking projects.
Thank you to Jameson and the entire WCD team for the outstanding work and for restoring order to our home.
Response from the owner · 5 months ago
Thank you Adam! Just doing our job - happy to help 🙏🏻🫡
Can’t wait for the next project!
L
Luna MoonLocal Guide · 10 reviewsiTotal number of Google reviews Luna has written across all businesses on Google Maps, not just this one.
My husband reached out to the company on Thursday 5/14/2026 via their own website and Jameson text right away and discuss what we had in mind. My husband provided information on the state of our deck, including a photo of what we wanted repair. Jameson said he would call “in a bit” and that is the last we heard from him. We feel ghosted and don’t feel like we need to chase a company for their service. Don’t know what’s going on with this company but if you are too busy to take on a client, just say so, don’t ghost.
A
Alfredo Padilla4 reviewsiTotal number of Google reviews Alfredo has written across all businesses on Google Maps, not just this one.
Jameson and his Team at West Coast Deck Recently finished up this amazing IPE Deck for me at my home in Encinitas. They are an incredible group that form an elite deck building team serving San Diego. I cant wait to enjoy my deck and drink a couple of dirty martinis soon yahhhh
Response from the owner · 5 months ago
Thank you Alfredo! I’m on my way over to hang 😅
Such a cool project, there’s nothing like Ipe
C
Colepepper PlumbingLocal Guide · 9 reviewsiTotal number of Google reviews Colepepper has written across all businesses on Google Maps, not just this one.
I'm pretty disappointed with the experience I had trying to get a proposal from West Coast Deck. I had a really good initial perspective when I talked to them on the phone and a visit at my house to look and talk about what we had in mind. I was told to wait a couple days for a proposal. However, after that everything went down hill. I had to follow up multiple times to see if we would receive a proposal and was told they were still working on it. Well it's been over a month now and after reaching out multiple times again and letting them know I was disappointed after being ghosted with no communication. I have still yet to hear anything back after being told they would send something.
O
Owen SchreiberLocal Guide · 23 reviewsiTotal number of Google reviews Owen has written across all businesses on Google Maps, not just this one.
Very reasonable pricing, friendly staff that communicated well, my deck came out amazing. Have referred them to my friends already and will absolutely use them again in the future.