Air duct cleaning service · Oceanside, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%84+29.4Reliability 15%92+13.8Craft & service 20%81+16.2Value 10%10+1Momentum 8%66+5.3Track record 7%67+4.7Accountability 5%88+4.4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 26 dryer vent cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 72%
4.9★★★★★79 Google reviews · 24 photos
97%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of reviews from the last 24 months that gave 1 or 2 stars.
78%reviews answered by the owner
$239typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers report that West Coast Vent Cleaning provides prompt, thorough dryer and air duct services with efficient communication and reasonable pricing. Many reviewers note the team's professionalism, punctuality, and ability to handle complex vent issues effectively. However, a recurring criticism involves incomplete cleaning of roof vents or an inability to repair torn ducts, leading to dissatisfaction despite the initial cost.
Google rating: 4.9 out of 5 from 79 reviews (97% five-star).
Reviews on this page: 79 Google reviews (69 with written comments).
Owner responses: the business replied to 78% of reviews.
Most recent review: September 18, 2026.
Service: Dryer Vent Cleaning Service serving Oceanside, California.
Data from Google, last updated October 26, 2026.
Score profile vs other dryer vent cleaning services
Percentile per factor (100 = best)iPercentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and accountability; weakest: value.
This companyDryer Vent Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.West Coast Vent Cleaning, Inc. is better than 84% of dryer vent cleaning services. Category median: 79.A
84
ReliabilityiReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.West Coast Vent Cleaning, Inc. is better than 92% of dryer vent cleaning services. Category median: 80.A
92
Craft & serviceiCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.West Coast Vent Cleaning, Inc. is better than 81% of dryer vent cleaning services. Category median: 80.A
81
ValueiValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.West Coast Vent Cleaning, Inc. is better than 10% of dryer vent cleaning services. Category median: 50.F
10
MomentumiMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.West Coast Vent Cleaning, Inc. is better than 66% of dryer vent cleaning services. Category median: 50.B
66
Track recordiTrack record · 7% of the scoreReview volume and years with reviews.West Coast Vent Cleaning, Inc. is better than 67% of dryer vent cleaning services. Category median: 50.B
67
AccountabilityiAccountability · 5% of the scoreOwner replies to 1–3★ reviews.West Coast Vent Cleaning, Inc. is better than 88% of dryer vent cleaning services. Category median: 56.A
88
Bar = this company · dark tick = category median.
Star ratings
79 Google reviews we collected
4.9of 5
5 stars7797%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 69 written reviews
100%praise
Praise165100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1956%
Reasonable1338%
Overpriced13%
Not sure13%
$239-5% vs typical dryer vent cleaning services
Middle half of what 29 customers paid ($161–$324) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response4024%
Quality & results3219%
Staff & attitude2817%
Would recommend2616%
Price & value2012%
Communication117%
Honesty & trust85%
What customers talk about
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prompt, efficient, friendly, and got our dryer back up and running well.”
“Roberto and Jose were a delightful team to work with and provided me with the gift of excellent service wrapped beautifully with the bow of a discount.”
“The team's professionalism and thoroughness made the entire process seamless.”
“Quick response, excellent work, would definitely recommend and work with again.”
“Robert immediately got our duct cleaning scheduled and provided very reasonable and firm quote - not a range like other providers.”
“The team communicated efficiently when we needed them to come out quickly.”
“I highly recommend them for anyone looking for reliable vent cleaning services.”
People customers mention
Roberto10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired West Coast Vent Cleaning, Inc. for 2 kinds of job. Pick one to see what they paid and said.
RobinLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very thorough and detailed. Great vent cleaning. All work was professionally done. Will call them again next year.
Paid $200–400Great priceHVAC duct & vent cleaning
Shae2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The team communicated efficiently when we needed them to come out quickly. They completed the job of a stacked washer and dryer (not physically connected). They fully cleaned the air duct and sent photos (before and after). I would choose them 10/10 times.
J4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Fabulous! Quick response, excellent work, would definitely recommend and work with again. Thanks Roberto!
Paid $400–600Great priceHVAC duct & vent cleaning
Emily1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I needed a much overdue dryer vent cleaning. I was able to get an appointment time within a day and a half. Roberto and his assistant were EXTREMELY diligent and kept cleaning until everything was clear. They were so thorough and put everything back together nicely. 100% would hire them again.
Paid $200–400Reasonable priceService not listed
Erin4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★
Roberto and co worker were so very nice and I hate to write this, but they did not clean my roof vent only the air dryer vent behind my dryer. I paid $225 and they were here for 30-35 minutes. The roof vent was supposed to be a part of the cleaning as well. He said he didn't charge me for a dryer connection hose…
Paid $200–400OverpricedService not listed
Eric10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Roberto and team did such a wonderful job. After going through 3 poor teams, we finally got someone that took the time to not only do it right, but had to fix everyone else's big mistakes. I would certainly refer and use Roberto again if I ever needed.
Roberto and his team were great! Highly recommend them. Prompt, efficient, friendly, and got our dryer back up and running well. Will definitely use them again in the future. Thank you!
Response from the owner · a month ago
Thank you very much, Mrs. Brabson, for taking the time to share your experience and for your thoughtful review. We truly appreciate your kind words and are pleased to know that you were satisfied with the service provided by Roberto and our team.
Providing prompt, efficient, and professional service is something we take great pride in, and we’re grateful for the opportunity to assist you. Thank you again for your trust and recommendation. We look forward to serving you again in the future!
Roberto O.
Owner
Lisa Kojima5 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Thank you for helping us with our dryer vent issue. You guys are great.
Price assessment: Great price
Price: $200–400
Services: HVAC duct & vent cleaning
Response from the owner · a month ago
Thank you so much, Lisa, for your wonderful 5-star review! We’re glad we could help resolve your dryer vent issue and provide you with great service at a fair price. We truly appreciate your trust and support. Thank you for choosing West Coast Vent Cleaning in Oceanside, proudly serving San Diego County!
Roberto O.
Owner
Robin DrescherLocal Guide · 14 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Very thorough and detailed. Great vent cleaning. All work was professionally done. Will call them again next year.
Price assessment: Great price
Price: $200–400
Services: HVAC duct & vent cleaning
Response from the owner · a month ago
Thank you, Robin, for your wonderful review! We truly appreciate your kind words about our thorough service and professional workmanship. We look forward to serving you again next year!
Roberto O.
Owner
Shae Scott2 reviewsiTotal number of Google reviews Shae has written across all businesses on Google Maps, not just this one.
The team communicated efficiently when we needed them to come out quickly. They completed the job of a stacked washer and dryer (not physically connected). They fully cleaned the air duct and sent photos (before and after). I would choose them 10/10 times.
Price assessment: Reasonable price
Price: $200–400
Services: HVAC duct & vent cleaning
Response from the owner · a month ago
Thank you, Mrs. Scott, for your wonderful review and 10/10 recommendation! We’re glad you appreciated our prompt service and the before and after photos showing the results of our work. We truly appreciate your trust!
Roberto O.
Owner
Alexis Martinez2 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Roberto and Jose were a delightful team to work with and provided me with the gift of excellent service wrapped beautifully with the bow of a discount. Highly recommended and much-appreciated.
Response from the owner · 2 months ago
Thank you so much, Mrs. Jaeleah, for your kind words and wonderful review! It was truly a pleasure serving you. Roberto and Jose greatly appreciate your recognition, and we’re so happy to know you enjoyed your experience with us. Your support and recommendation mean so much to our team. We look forward to serving you again!
Roberto O.
Owner
Tom Abadi11 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
West Coast Vent Cleaning, Inc. cleaned our dryer vent after the machine started taking two cycles to dry a normal load. They removed a surprising amount of lint from the line, checked the exterior vent, and left the laundry area clean when they finished. The dryer is working much more efficiently now, and the appointment was quick and straightforward.
Price assessment: Great price
Services: HVAC duct & vent cleaning
Response from the owner · 2 months ago
Thank you so much, Mr. Tom, for taking the time to share your experience! We truly appreciate your thoughtful review. We’re glad we could restore your dryer’s efficiency and that you were pleased with our thorough cleaning, inspection, and cleanup. Your kind words mean a lot to our team, and we appreciate the opportunity to serve you. We look forward to helping you again whenever you need us!
Roberto O.
Owner
J Strieber4 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Fabulous! Quick response, excellent work, would definitely recommend and work with again. Thanks Roberto!
Price assessment: Great price
Price: $400–600
Services: HVAC duct & vent cleaning
Response from the owner · 3 months ago
Thank you so much, Mrs. Strieber, for your wonderful review! I truly appreciate your kind words and your trust in my work. It was a pleasure working with you, and I’m grateful for the opportunity. I’m looking forward to helping you again in the future. Thank you!
Roberto O.
Owner
Emily Neal1 reviewiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
I needed a much overdue dryer vent cleaning. I was able to get an appointment time within a day and a half. Roberto and his assistant were EXTREMELY diligent and kept cleaning until everything was clear. They were so thorough and put everything back together nicely. 100% would hire them again.
Price assessment: Reasonable price
Price: $200–400
Services: Service not listed
Response from the owner · 3 months ago
Thank you, Mrs. Neal, for your thoughtful review and for choosing our services. We sincerely appreciate your kind words and are pleased to hear that you were satisfied with the quality and thoroughness of your dryer vent cleaning, as well as our prompt scheduling. Your recommendation means a great deal to us, and we look forward to serving you again in the future.
Roberto O.
Owner
Erin Edwards4 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Roberto and co worker were so very nice and I hate to write this, but they did not clean my roof vent only the air dryer vent behind my dryer. I paid $225 and they were here for 30-35 minutes. The roof vent was supposed to be a part of the cleaning as well. He said he didn't charge me for a dryer connection hose and I believe that was the reason that the roof vent cleaning was not done. It was nice of him to give me a new dryer hose, but I do wish that the roof vent would've been cleaned.
Price assessment: Overpriced
Price: $200–400
Services: Service not listed
Response from the owner · 3 months ago
Hi Erin,
Thank you for your feedback. We’re glad to hear Roberto and his coworker were courteous during your service.
We would like to clarify that the dryer vent was cleaned from the dryer all the way to the roof, and our technicians did access the roof as part of the service. Based on our records, the roof vent was included in the cleaning.
After the service, you requested a $75 refund in exchange for referring us to your neighbors. We respectfully declined because we believe the agreed-upon service was completed in full. The replacement transition hose was provided at no additional charge as a courtesy and was not substituted for any part of the cleaning service.
We strive to provide honest, high-quality service to every customer. If there is anything specific you believe was missed, we are happy to discuss it with you directly.
Roberto O.
Owner
