Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
West Florida Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

West Florida Roofing

Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 137 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Florida Roofing is better than 96% of roofing contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Florida Roofing is better than 94% of roofing contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Florida Roofing is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Florida Roofing is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Florida Roofing is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Florida Roofing is better than —% of roofing contractors.–
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Reviews for your job

Customers hired West Florida Roofing for 6 kinds of job.

West Florida Roofing for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–15,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$4.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Gutter installation”

Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome job highly recommend them to everyone. Joe and staff very professional and friendly I must say I was very impressed with the outcome and affordable prices on quality products. Kudos to the contractors.

Paid $10,000–15,000Great priceRoof repair for storm & wind damageGutter installation
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team at West Florida Roofing did a great job for us. From the estimate through completion, Joe was fantastic. The Florida weather really made things as tough as they could be and West Florida Roofing came through despite the challenges. We had a deadline to get our roof installed by and they made the date…

Paid $15,000–20,000Great priceGutter installationRoof installation
AnthonyLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can honestly say that I am 100% pleased with choosing West Florida Roofing. Everything went smooth, communication was good and they did not leave a mess behind. West Florida Roofing not only did my shingles but also installed my rain gutters. I am very pleased and can honestly say that I do recommend them.

Customer photo from Anthony's reviewCustomer photo from Anthony's reviewCustomer photo from Anthony's review
Paid $5,000–10,000Reasonable priceGutter installationRoof installation
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best home repair experience to date! Job was done exactly as conveyed and Joe was there every step of the way. If you need to replace a roof, there I no better option. I'm beyond satisfied!

Great priceGutter installationRoof repairRoof installation
Reuben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Let me Start by Saying First impression is Everything. From the Owner Joe to his Professional and Reliable Staff upon First Conversation I knew this Was the Company that I wanted to take on the Job that I needed Done… Excellent Company With Exceptional Service… I will Tell Everyone that I know If you need Roofing…

Paid $8,000–10,000Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My husband and I highly recommend West Florida Roofing. The people involved in this business are highly experienced and competent starting with “wonderful” Jennifer all the way up to the owner Joe. This company went out of there way to get this project done before we had people coming from the north. The installers…

Paid $20,000+Not sureRoof repair for storm & wind damageGutter installationRoof inspection

Price

$10k-1% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 31%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation14$11k–$23k
Roof repair11$638–$8.2k
Roof repair for storm & wind damage11$2.0k–$18k
Gutter installation6$638–$4.1k
Roof inspection6$539–$12k
Gutter repairs2$371–$2.3k

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