iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★230 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate West Medical Aesthetics five stars based on 230 reviews, noting that the owner replies to all feedback. Clients describe the facility as clean and welcoming, with staff who are punctual, friendly, and knowledgeable about services like BBL, Moxi, and injectables. Patients frequently mention clear communication, thorough consultations, and fair pricing without upselling. No common criticisms appear in the provided excerpts, which consist entirely of positive five-star experiences.
Google rating: 5.0 out of 5 from 230 reviews (100% five-star).
Reviews on this page: 230 Google reviews (212 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Medical Spa serving Del City, Oklahoma.
Data from Google, last updated October 25, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
West Medical AestheticsMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Medical Aesthetics: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Medical Aesthetics: 100/100 on this factor. Category median: 93.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Medical Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Medical Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
230 Google reviews we collected
5.0of 5
5 stars230100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 212 written reviews
99%praise
Praise39299%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price8566%
Reasonable4333%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13233%
Would recommend8622%
Quality & results8120%
Communication5113%
Honesty & trust267%
Speed & response174%
Price & value31%
What customers talk about
We read 212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Emily shows professionalism through her clean safe caring practice.”
“I highly recommend West Medical Aesthetics to anyone looking for knowledgeable, caring, and professional aesthetic services.”
“I cannot recommend her more for anyone looking for quality care.”
“I had such a wonderful experience at West Medical Aesthetics!”
“I had a Moxi facial with Shelby and she was very knowledgeable and explained each step.”
“Everyone from the front desk onward was so friendly, welcoming, and genuine.”
“I immediately felt welcomed as soon as I walked through the door.”
“The results make it so worth it!”
People customers mention
Emily32 reviews
Amberlie18 reviews
Moxi14 reviews
Shelby13 reviews
Benita12 reviews
Chris11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired West Medical Aesthetics for 8 kinds of job. Pick one to see what they paid and said.
Torrin.DeAnne6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Emily is a very talented injector. I’m getting ready to go back for bbl. I highly recommend this business.
Reasonable priceBOTOX treatments
Kirsten4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Emily shows professionalism through her clean safe caring practice. Everything is always ready to go. In and out with the laser treatments! 10/10
Reasonable priceLaser hair removal
Shathar5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Gorgeous med spa with the absolute sweetest staff! Happy to answer your questions and leave you with a beautiful result. Can’t wait for my next visit! 💙
Hannah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I have been treated by Amberlie for years. Her recommendations are always presented clearly and her education is excellent. Amberlie makes you feel comfortable. I cannot recommend her more for anyone looking for quality care.
Reasonable priceDysport treatment
J7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Everyone is so friendly and knowledgeable! Definitely recommend! The environment is also so welcoming!
Reasonable priceMicroneedling
MadelineLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had such a wonderful experience at West Medical Aesthetics! The entire team was incredibly welcoming, professional, and attentive from start to finish. They truly take the time to listen, answer questions, and make you feel comfortable and confident throughout the process. I’m so happy with my experience and the…
Emily is a very talented injector. I’m getting ready to go back for bbl. I highly recommend this business.
Price assessment: Reasonable price
Services: BOTOX treatments
Response from the owner · 2 days ago
Thank you so much for your kind words and recommendation! We’re so grateful for your trust in Emily and can’t wait to welcome you back for your BBL treatment!
Ashley Alvarado7 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Thank you so much for the kind words! We’re so happy you love West and appreciate you trusting our team with your care. We can’t wait to see you again!
Kirsten Thomlison4 reviewsiTotal number of Google reviews Kirsten has written across all businesses on Google Maps, not just this one.
Emily shows professionalism through her clean safe caring practice. Everything is always ready to go. In and out with the laser treatments! 10/10
Price assessment: Reasonable price
Services: Laser hair removal
Response from the owner · 3 days ago
Thank you so much for your kind words and for trusting us with your aesthetic treatments! We take pride in providing a safe, comfortable, and efficient experience. We appreciate you being part of the West family and look forward to seeing you at your next laser treatment!
Shathar Tenpenny5 reviewsiTotal number of Google reviews Shathar has written across all businesses on Google Maps, not just this one.
Gorgeous med spa with the absolute sweetest staff! Happy to answer your questions and leave you with a beautiful result. Can’t wait for my next visit! 💙
Response from the owner · 5 days ago
Thank you so much for your sweet review! We’re so happy you feel comfortable asking questions and trust our West team with your treatments. Creating a welcoming experience and helping you feel your best is always our goal. We can’t wait to see you again!!
Hannah Goodspeed1 reviewiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
I have been treated by Amberlie for years. Her recommendations are always presented clearly and her education is excellent. Amberlie makes you feel comfortable. I cannot recommend her more for anyone looking for quality care.
Price assessment: Reasonable price
Services: Dysport treatment
Response from the owner · a week ago
Thank you so much for sharing your experience! We’re so grateful to have Amberlie as part of the West team and love hearing how comfortable and confident she makes her patients feel. Education, transparency, and personalized care are so important to us, and we appreciate you trusting Amberlie and West Medical Aesthetics with your care over the years!
J F7 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Everyone is so friendly and knowledgeable! Definitely recommend! The environment is also so welcoming!
Price assessment: Reasonable price
Services: Microneedling
Response from the owner · a week ago
Thank you so much for the kind words and recommendation! Creating a welcoming environment where our patients feel comfortable, cared for, and confident in their treatment decisions means so much to us. We’re so happy you’ve had a great experience at West Medical Aesthetics and look forward to seeing you again!
Madeline DiazLocal Guide · 31 reviewsiTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
I had such a wonderful experience at West Medical Aesthetics! The entire team was incredibly welcoming, professional, and attentive from start to finish. They truly take the time to listen, answer questions, and make you feel comfortable and confident throughout the process. I’m so happy with my experience and the results! I highly recommend West Medical Aesthetics to anyone looking for knowledgeable, caring, and professional aesthetic services. I’ll definitely be back!
Price assessment: Reasonable price
Services: BBL photo facial
Response from the owner · 3 weeks ago
Thank you so much for the wonderful review! We're so happy you felt welcomed and comfortable from start to finish, and that you love your results. Taking the time to listen and answer your questions is what we're all about. We can't wait to welcome you back at West Medical Aesthetics!
Raegan Reece3 reviewsiTotal number of Google reviews Raegan has written across all businesses on Google Maps, not just this one.
I had a wonderful first experience at West Med Spa!! I received a SkinPen treatment and so far my results have been very positive!! The facility is very nice with snacks and beverages in the reception area, and very comfy patient chairs in the treatment rooms. All of the ladies there are very professional but still personable. So excited for my follow up appointment in a few weeks!!
Price assessment: Great price
Services: Microneedling
Response from the owner · 3 weeks ago
Thank you so much for the lovely review! We're thrilled your first visit to West went so well and that you're already loving your SkinPen microneedling results. We'll be sure to share your kind words with the Westies. See you soon!
Jordan Bilyeu5 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
I recently had a BBL and a Moxi done by Shelby. She was great and my comfort was her number one priority! I received clear aftercare instructions and even got cute little samples to use while I was healing my skin looks amazing and is still improving by the day. It was an amazing experience and I cannot wait for my follow-up to talk about my next laser!!
Response from the owner · 3 weeks ago
Thank you so much for sharing your experience! We're so happy to hear your BBL and Moxi laser treatments with Shelby went so well, and that you felt comfortable and cared for. Clear aftercare and a little something to help you heal are things we love providing, so it's great to know they made a difference.
It's wonderful to hear your skin is still improving day by day. We'll be sure to pass your kind words along to Shelby, and we can't wait to see you at your follow-up to plan your next laser!
Briana Acuff2 reviewsiTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
10/10 recommend. The best staff with the best service. I cannot recommend them enough.
Price assessment: Great price
Services: Dysport treatment
Response from the owner · 3 weeks ago
Thank you so much for the wonderful review! We're so glad you had such a great experience with our team. Hearing that you'd give us a 10/10 makes our day, and we'll be sure to share your kind words with everyone.
We appreciate your review and can't wait to see you again soon!
