How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREWest Side Drain and Septic
Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 15 tank installation · 4.9★ from 800 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired West Side Drain and Septic for 8 kinds of job.
West Side Drain and Septic for drain cleaning
Clear ✕All 169 Google reviews tagged “Drain cleaning” · showing 40
The West Side service crew of Greg and Chuck arrived right on schedule. Top Gun owner Doug arrived slightly later to pump out the pump reservoir. After Doug left Greg and Chuck proceeded to replace the failed pump quickly and professionally. I am thankful for Noble Septic's prompt and professional response and service.
I had an outstanding experience with Westside Drain and Septic! Adam and Alex were both incredibly professional, knowledgeable, and efficient. From start to finish, they made the entire process smooth and stress-free. Adam took the time to explain everything in detail, ensuring I understood the work being done and…
The crew came out and found where the drain was plugged. Sent a video of the clog and was very helpful in explaining why the sink was backed up. That helps us inform the tenant of the issue.
Fast service and professional. Would recommend.
Quick courteous professional service at a fair price. Super friendly. It’s great to have a local business that we can rely on to help with these household repairs.
Rental property had a significant tree root clog. Called West Side Drain and they responded within 24 hours, even though they had a very busy schedule. The clog was cleared plus they did a Root Treatment which should keep roots in check for about a year. They also offered an annual Root Treatment which I signed up for. Thank you, West Side!
Excellent service and they came with everything they needed to find and solve the problem.
Great service and very professional.
Westside drain has always been upfront with the work to be done. They are professional, very willing to answer questions and communicate well.
Fast, timely, and effective! Contacted late in the afternoon on a Friday re. a clogged drain pipe and they were able to come first thing Monday morning.
Thank you for your great service. Your customers service was outstanding.
Anytime I need West Side I can always get a prompt response. Quality work and great employees. I found the company I will call every time. I'm thankful for West Side.
My washer drain clogged, water all over the floor. Because they had a repair person in Beaverton I was able to get a same day appointment!! Very courteous, knowledgeable and made sure clog was cleared by running water through the machine 4 times. Small business, gave me a discount for cash/check too! Very pleased, will use again for any drain issue.
Very friendly, explained things clearly
Outstanding service! Juan arrived on time and went right to work at fixing our problem. He was a pleasure to work with and got the job done in a timely manner.
We had our mainline back up and could not use our plumbing at all. I called west side and they were able to shift around their schedule and fit me in same day. Harrison was on time and very professional. He worked quickly and did a thorough job. Really happy with their service.
Super nice people! Professional, helpful, left me with a great running drain. From my initial call until they walked out the door I was impressed! Jose and Greg were awesome!
My technicians were super friendly and completed the job in under an hour. I will use again and pass this information onto friends and family.
Knowledgeable, straight forward (no surprises in billing), careful and courteous. I rely on Noble Drain for our septic system maintenance and repairs to our pump. So grateful to know they are there to help us!
Solved all our problems knowledgeably and professionally. Will certainly use Westside Drain (Gaston) any time we have a septic or drain problem.
Quick service, took care of my horrible septic tank issue efficiently, great customer service. 👍
Great communication, and prompt service!
Fantastic service, great price, and very professional.
Super responsive. Maybe I was lucky, but got issue resolved same day. Very impressed, would call again.
Professional, knowledgeable and friendly.
Very nice. Answered all my questions. Showed me things I wanted to see. I'll call them back if needed.
Westside came thru for same day service to clean out my mainline going to my septic. I called another septic service to pump my septic but after the pumping and realizing that there was a clog in the mainline he told me to call a plumber. I should have called westside and saved money they could have pumped and…
My first time using WSD&S and I am so glad I called. I am very pleased with their fast, professional and friendly service both from the office to the field tech. I called them do to a surprise main drain blockage. I was worked in-between other service calls and upon arrival the clog was cleared within an hour. I will us them again.
They answered my call on Sunday evening and came out the next afternoon to clean out my clogged sewer drain line. Very professional and easy to work with. My problem ended up being a clog in the city line and Greg stayed while the city cleaned there line to make 100% sure I was good to go. Will definitely recommend to others and use again. Thanks!
Harrison arrived on time, explained what he was going to do and was very friendly. He worked quickly and provided us his assessment of the problem and suggestions of what to do next. This is the 2nd time we've used West Side and highly recommend their professional services.
Had a problem with the kitchen sink not draining, they took our call late in the evening and Greg came out the next day on time. He diagnosed and fixed the problem easily. A+ work - thank you!!
Gregg was awesome. He arrived promptly, communicated before coming, was very kind and professional, and he was fast and efficient. I will definitely use these guys again.
Clogged sink up badly, called them and got me scheduled for the next day. Arrived early but asked first. Very personable and thorough. Competitive rate.
Contacted West Side for a slow/clogged drain in our basement and was able to get an appointment within 48 hr. Harrison showed up on time, friendly, polite, professional. Identified the problem and was able to clear the drain, restored to full function in about an hour. Money well spent and would definitely contact them again if needed.
Harrison was there on schedule, he was efficient and honest. He identified the problem, got it fixed and left a clean scene when he was done. All at a good, fair price. I'm very happy with the work and the company!
Doug is amazing! He helped us when we needed it the most. We started having septic back up and he was prompt and professional. This is our 2nd time using his services and we are never let down!
Westside drain came out and pumped our septic tank for the on time service we needed. The techs were in time, professional, friendly and answered my few questions. They were respectful of our home and yard and took good care to put everything back as it was. This is the second time we have used them, as they are…
Greg was polite, efficient, and a pleasure to work with. West Side was the most responsive of the many companies I called to help with my clogged drain.
Dropped everything to accommodate our plumbing issues.
This was the quickest and most direct service I have come across. My issue was resolved and everything was laid out clearly so I knew what was going on the whole time. I really appreciate Harrison’s work! Will recommend.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 169 | $248–$478 |
| Outdoor plumbing system repair | 49 | $490–$1.9k |
| Sewer repair | 41 | — |
| Plumbing pipe repair | 13 | $340–$567 |
| Toilet repair | 13 | $236–$771 |
| Plumbing leak detection | 12 | $99–$1.1k |
| Septic system installation | 9 | — |
| Shower repair | 2 | — |