How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREWest Side Drain and Septic
Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 15 tank installation · 4.9★ from 800 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired West Side Drain and Septic for 8 kinds of job.
West Side Drain and Septic for drain cleaning
Clear ✕All 169 Google reviews tagged “Drain cleaning” · showing 80
The West Side service crew of Greg and Chuck arrived right on schedule. Top Gun owner Doug arrived slightly later to pump out the pump reservoir. After Doug left Greg and Chuck proceeded to replace the failed pump quickly and professionally. I am thankful for Noble Septic's prompt and professional response and service.
I had an outstanding experience with Westside Drain and Septic! Adam and Alex were both incredibly professional, knowledgeable, and efficient. From start to finish, they made the entire process smooth and stress-free. Adam took the time to explain everything in detail, ensuring I understood the work being done and…
The crew came out and found where the drain was plugged. Sent a video of the clog and was very helpful in explaining why the sink was backed up. That helps us inform the tenant of the issue.
Fast service and professional. Would recommend.
Quick courteous professional service at a fair price. Super friendly. It’s great to have a local business that we can rely on to help with these household repairs.
Rental property had a significant tree root clog. Called West Side Drain and they responded within 24 hours, even though they had a very busy schedule. The clog was cleared plus they did a Root Treatment which should keep roots in check for about a year. They also offered an annual Root Treatment which I signed up for. Thank you, West Side!
Excellent service and they came with everything they needed to find and solve the problem.
Great service and very professional.
Westside drain has always been upfront with the work to be done. They are professional, very willing to answer questions and communicate well.
Fast, timely, and effective! Contacted late in the afternoon on a Friday re. a clogged drain pipe and they were able to come first thing Monday morning.
Thank you for your great service. Your customers service was outstanding.
Anytime I need West Side I can always get a prompt response. Quality work and great employees. I found the company I will call every time. I'm thankful for West Side.
My washer drain clogged, water all over the floor. Because they had a repair person in Beaverton I was able to get a same day appointment!! Very courteous, knowledgeable and made sure clog was cleared by running water through the machine 4 times. Small business, gave me a discount for cash/check too! Very pleased, will use again for any drain issue.
Very friendly, explained things clearly
Outstanding service! Juan arrived on time and went right to work at fixing our problem. He was a pleasure to work with and got the job done in a timely manner.
We had our mainline back up and could not use our plumbing at all. I called west side and they were able to shift around their schedule and fit me in same day. Harrison was on time and very professional. He worked quickly and did a thorough job. Really happy with their service.
Super nice people! Professional, helpful, left me with a great running drain. From my initial call until they walked out the door I was impressed! Jose and Greg were awesome!
My technicians were super friendly and completed the job in under an hour. I will use again and pass this information onto friends and family.
Knowledgeable, straight forward (no surprises in billing), careful and courteous. I rely on Noble Drain for our septic system maintenance and repairs to our pump. So grateful to know they are there to help us!
Solved all our problems knowledgeably and professionally. Will certainly use Westside Drain (Gaston) any time we have a septic or drain problem.
Quick service, took care of my horrible septic tank issue efficiently, great customer service. 👍
Great communication, and prompt service!
Fantastic service, great price, and very professional.
Super responsive. Maybe I was lucky, but got issue resolved same day. Very impressed, would call again.
Professional, knowledgeable and friendly.
Very nice. Answered all my questions. Showed me things I wanted to see. I'll call them back if needed.
Westside came thru for same day service to clean out my mainline going to my septic. I called another septic service to pump my septic but after the pumping and realizing that there was a clog in the mainline he told me to call a plumber. I should have called westside and saved money they could have pumped and…
My first time using WSD&S and I am so glad I called. I am very pleased with their fast, professional and friendly service both from the office to the field tech. I called them do to a surprise main drain blockage. I was worked in-between other service calls and upon arrival the clog was cleared within an hour. I will us them again.
They answered my call on Sunday evening and came out the next afternoon to clean out my clogged sewer drain line. Very professional and easy to work with. My problem ended up being a clog in the city line and Greg stayed while the city cleaned there line to make 100% sure I was good to go. Will definitely recommend to others and use again. Thanks!
Harrison arrived on time, explained what he was going to do and was very friendly. He worked quickly and provided us his assessment of the problem and suggestions of what to do next. This is the 2nd time we've used West Side and highly recommend their professional services.
Had a problem with the kitchen sink not draining, they took our call late in the evening and Greg came out the next day on time. He diagnosed and fixed the problem easily. A+ work - thank you!!
Gregg was awesome. He arrived promptly, communicated before coming, was very kind and professional, and he was fast and efficient. I will definitely use these guys again.
Clogged sink up badly, called them and got me scheduled for the next day. Arrived early but asked first. Very personable and thorough. Competitive rate.
Contacted West Side for a slow/clogged drain in our basement and was able to get an appointment within 48 hr. Harrison showed up on time, friendly, polite, professional. Identified the problem and was able to clear the drain, restored to full function in about an hour. Money well spent and would definitely contact them again if needed.
Harrison was there on schedule, he was efficient and honest. He identified the problem, got it fixed and left a clean scene when he was done. All at a good, fair price. I'm very happy with the work and the company!
Doug is amazing! He helped us when we needed it the most. We started having septic back up and he was prompt and professional. This is our 2nd time using his services and we are never let down!
Westside drain came out and pumped our septic tank for the on time service we needed. The techs were in time, professional, friendly and answered my few questions. They were respectful of our home and yard and took good care to put everything back as it was. This is the second time we have used them, as they are…
Greg was polite, efficient, and a pleasure to work with. West Side was the most responsive of the many companies I called to help with my clogged drain.
Dropped everything to accommodate our plumbing issues.
This was the quickest and most direct service I have come across. My issue was resolved and everything was laid out clearly so I knew what was going on the whole time. I really appreciate Harrison’s work! Will recommend.
I've relied on Westside Drain for several years now and cannot reccomend them highly enough! I call and they are here within a matter of a few hours, quickly finding the problem and the solution and leaving me with peace of mind! Bonus points for sending out the hottest techs for my daughter to have eye candy to…
Showed up on time they were very professional
They responded to my phone call and urgency of the situation given I was leaving town. Great communication and explanation of service, left with good tips on preventing the issue in future. Recommended!
Great job guys! Showed up on time and very professional!
Same day service! They did a great job, would highly recommend them. I felt the price was very reasonable.
Showed up right on time, early even. Got right to work and had our septic system pumped and cleaned in no time. Super friendly, and took the time to answer all the questions I had. Thank you!
Located and flushed septic tank put in septic tank riser
Good service!
We were delighted and extremely pleased with their quick response (even with a busy schedule, they managed to fit us in) and everything was top notch, from scheduling to the actual on-site work, all done by super friendly staff. We highly recommend them to anyone in need of plumbing related service. Thank you, West Side Drain!
They were able to get out just over 24 hours after I called which was WAY different from the other plumbers I contacted who were DAYS out. They communicated clearly with me and even asked if they could come over earlier than scheduled. Service was fast and effective. Technician was great. All in all a really…
Excellent , professional, competent What can I say, it doesn’t get better
Highly recommend West Side Drain and Septic. The technician was on time, friendly, professional and very thorough. Explained everything he was doing, and what to possibly expect in the future. Can't thank them enough for fixing our issue!!!
West side drain did a great job. The appointment process was easy with Doug, he scheduled the day and time and when the appointment came up, they were right on time. Kept me up to date as they arrived, via text. Prompt and professional. Greg, the technician, discovered a problem in my septic tank. Greg…
Doug the owner was extremely helpful this company was one of the best I've ever worked with .ps fokes were are lucky to still have companies like this . Thanks Doug for your kind help and for making feel like family.
Harrison arrived within an hour after calling West Side Drain. He did an excellent job diagnosing and resolving our clogged sewer line issues. It is never fun to be without a working toilet! Thank you for your speed and efficiency in resolving our issues.
I had used West Side many years ago at a business I managed. They had been great then and when I needed asistance at home, they are who I called. In less than 2 hours, I had clear drains. Very pleased with the work done.
They are super awesome they came out during a snowstorm and I live in the middle of nowhere no one wanted to come out here but they came through I will definitely be calling them next time I have a problem
Very prompt service on a last minute possible emergency clog in our only bathroom toilet. Jason in the office was polite and professional, and Greg came and helped, was on time, and very knowledgeable. Offered a discount after not needing to do as much as we thought. Will use again!
Greg was very friendly and knowledgeable, and didnt wast time , fixed the issue fast! thank you
On time friendly and professional service. Will definitely recommend and use for future. Thank you.
Westside has served our churches and preschool for several years and has always bent over backwards to keep us up and running. We appreciate their prompt response and commitment to help us and the community and families we serve. When we have a blockage in our sewer line, we must close our preschool that serves…
Everyone seemed knowledgeable and professional, as well as nice. Harrison came out and did a great job. I appreciate it!
Been very pleased with west side for years. Always my first call. Sad when I have a job out of their area.
Called them on Wednesday and they booked me for an appointment for the following morning. Once here, they cleared the drain and cleaned up. Nice Work!
Called West Side to unclog our kitchen sink. Not only were they able to get us in same day, but even earlier than quoted. Service was very friendly, fast, and thorough, and cleaned up the spillage. Definitely recommend - we will be using them again if we have any plumbing needs.
We have an old and cranky septic system. They have been very responsive when we've had issues. That they have had to return now and then is on us - the system.
I called Westside Drain early in the morning and was fortunate to book an appointment for the same afternoon. Greg was on time and the utmost professional. He listened to my assessment and was able to locate and remove the root clog in less than an hour. I used Westside drain a few years ago on another clog and was met with the same professionalism.
The whole West Side crew was great. Everyone was personable, knowledgeable and diligent. They made short work of what turned out to be a difficult and challenging job. When they were finished my kitchen drain was working better than ever. I couldn't be happier at having chosen West Side Drain.
Great work.
Excellent service, reasonably priced
Provided service when I needed it! Was on time, very professional. Provided helpful advice how to prevent our problem, explained what the problem cause was. I have nothing but positive things to say about the service and Greg, the service person. Highly recommend this service for clogged plumbing issues.
They were prompt and polite. It’s hard to find good customer service like I received from them. Highly recommend this company. They also gave me a Senior Citizen discount which is greatly appreciated!
Ronny came out... friendly, professional, went right to work. Our problem wasn't an easy one but he was diligent, knew what to do...even up on the roof to fix the problem. It was a pleasure to have his help.
Excellent service, resolved issue in timely manner, very professional, would use again any time!
Doug and team did an excellent job of cleaning out our drain lines and the septic system. They were professional, responsive and on-time. Great people to work with! The person who took my call initially was super professional and communicated clearly. As soon as I finished talking with her, I knew this was going to…
Plumber arrived early, worked fast and efficiently. cleaned up after themselves, and had a sense of humor... I HIGHLY RECOMEND THEM...
Great service. Greg was very professional and got the job done very quickly. Would highly recommend them for any drain clogs!!
Amazing and honest service. Will return in future
Work(unclogging 2 drains) was done quickly and efficiently!
They were amazing at getting the septic tank pumped and the drainage pipe unclogged...all in under 2 hours. You guys are awesome!😊
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 169 | $248–$478 |
| Outdoor plumbing system repair | 49 | $490–$1.9k |
| Sewer repair | 41 | — |
| Plumbing pipe repair | 13 | $340–$567 |
| Toilet repair | 13 | $236–$771 |
| Plumbing leak detection | 12 | $99–$1.1k |
| Septic system installation | 9 | — |
| Shower repair | 2 | — |