How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREWest Side Drain and Septic
Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 15 tank installation · 4.9★ from 800 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired West Side Drain and Septic for 8 kinds of job.
West Side Drain and Septic for outdoor plumbing system repair
Clear ✕All 49 Google reviews tagged “Outdoor plumbing system repair” · showing 40
The West Side service crew of Greg and Chuck arrived right on schedule. Top Gun owner Doug arrived slightly later to pump out the pump reservoir. After Doug left Greg and Chuck proceeded to replace the failed pump quickly and professionally. I am thankful for Noble Septic's prompt and professional response and service.
Doug was very professional. He arrived on time and gave a clear assessment of the issues. The job was beyond their scope, as it would need extensive excavation. He kindly referred me to a company more equipped for this work. I've worked with West Side several times and have always be very satisfied. I would highly recommend them.
Great job. Fast.
Knowledgeable, straight forward (no surprises in billing), careful and courteous. I rely on Noble Drain for our septic system maintenance and repairs to our pump. So grateful to know they are there to help us!
Quick service, took care of my horrible septic tank issue efficiently, great customer service. 👍
Thank you Harrison for finding the cause of our issue and effeciently getting the work done. We will definetly call your firm again.
Professional, knowledgeable and friendly.
Very nice. Answered all my questions. Showed me things I wanted to see. I'll call them back if needed.
Technician really knew his stuff, we really appreciated his stick to it attitude when repairing our septic system which took A couple of different approaches before it got figured out and repaired, thanks very much for the professional service
I had a backup in my pipe and they came and cleared the problem. Fast and professional.
We have used west side multiple times for our septic system and they have always been a pleasure to work with. Would highly recommend them to anyone.
The Communication from this team is top-level. And our service tech, Greg, was fantastic at analyzing our drainage challenges and offering recommendations for fixing them. We will absolutely be calling them again in the future. Many thanks, Matt.
I've relied on Westside Drain for several years now and cannot reccomend them highly enough! I call and they are here within a matter of a few hours, quickly finding the problem and the solution and leaving me with peace of mind! Bonus points for sending out the hottest techs for my daughter to have eye candy to…
We have been very happy with West Side. We are still waiting on a final part but they have been excellent so far. We would highly recommend them. They are knowledgeable and they seem to have the staff to handle any task!
Showed up right on time, early even. Got right to work and had our septic system pumped and cleaned in no time. Super friendly, and took the time to answer all the questions I had. Thank you!
My septic was full last night at 6pm. i called west side drain at that time and they scheduled someone to pump the next day. They texted letting me know they could come 2 hours early which was great. They pumped the tank very fast but the pipe was blocked so they had to clean and spray to fix that which they did…
Doug the owner was extremely helpful this company was one of the best I've ever worked with .ps fokes were are lucky to still have companies like this . Thanks Doug for your kind help and for making feel like family.
West Side Drain and Septic came out to fix a broken part on our septic pump same day I called! Excellent service. Greg was very friendly and knowledgeable. I'm very grateful for their speedy quality service.
Doug came the very next morning after I called in with my septic system concerns. Very friendly, quick and reasonable price. I appreciate the quick response and willingness to rearrange their day to accommodate our issues! Thank you, will definitely be using them in the future!
West Side Drain and Septic were able to schedule us in and did a terrific job diagnosing and fixing our septic system. They worked into the night to ensure the problem was corrected and did a fantastic job cleaning up the mud| highly recommend this business for all your septic system issues. Pricing is quite fair also.
Pumped septic and cleared clog in baffles
We had an emergency….and they were there fast! Very courteous and professional. Gave us helpful information to keep our septic system functioning optimally. Doug worked hard and got the job done fast. I feel that this company went above and beyond. So grateful!
We have an old and cranky septic system. They have been very responsive when we've had issues. That they have had to return now and then is on us - the system.
A great job done. You made a new friend. Thanks
Trusted great company!
We had septic back up on a Tuesday afternoon. We were having a birthday party on Saturday with 30 people. We still had problems on Wednesday and contacted West Side Drain. They came out on Friday and pumped our septic tank. They were very responsive to our needs allowing our birthday party to proceed. They also…
Awesome work and great people 👍!!!
excellent service with great suggestions for some updating the septic tank system--very glad we called this company!
Great information regarding options and longevity of system.
Greg was great. Showed up on time, personable and professional. I will use Westside again.
Very impressed with the quality of service, the professionalism and the promptness. Overall extremely satisfied with my experience, will recommend to others and use again in the future. Thank you for the great job!
Last night our toilets and bathtubs were full of waste water and would not drain. I called West Side Drain to help. They scheduled me for late this afternoon. They arrived as planned and made the necessary repairs to clean our septic tank and suggested some repairs to be made. I'm most impressed with the urgency…
Ronnie and a colleague came over today, carefully diagnosed the problems with our septic system, offered several considered options - all of which were straightforward and documented - and proceeded to check in with me multiple times to show what they’d discovered and to update my on possible options. They are by…
Westside drain answered their 24-hour phone line at midnight, came the next morning and solved my flooding problem. I'm so grateful for the quick turnaround and lesson on how to keep the flooding from happening in the future.
A power outage last week appeared to fry the electrical for the septic tank, resulting in overflow in my front yard (gross!). Late last week another company was unable to fix the issue. West Side Drain to the rescue! Greg came out today and was able to fix all the problems and get everything going again. He was…
Amazing service! I called them on a Sunday (after calling a half a dozen others) and they answered and were very helpful! We had trenched through our septic lines so it was somewhat of an emergency. A tech was scheduled for 8:00 am today. He was here at 7:59 and the repair was done within 2 hours! They have…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 169 | $248–$478 |
| Outdoor plumbing system repair | 49 | $490–$1.9k |
| Sewer repair | 41 | — |
| Plumbing pipe repair | 13 | $340–$567 |
| Toilet repair | 13 | $236–$771 |
| Plumbing leak detection | 12 | $99–$1.1k |
| Septic system installation | 9 | — |
| Shower repair | 2 | — |