Experts Reviews · Company report
West Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%34+2.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

West Tree Service

Hendersonville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 36 palm tree trimmers · 4.9★ from 297 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Tree Service is better than 93% of palm tree trimmers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Tree Service is better than 82% of palm tree trimmers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Tree Service is better than 100% of palm tree trimmers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Tree Service is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Tree Service is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Tree Service is better than 34% of palm tree trimmers.D
34

Reviews for your job

Customers hired West Tree Service for 5 kinds of job.

West Tree Service for tree stump grinding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump grinding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Tree stump grinding”

LarryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

West Tree Service did a fantastic job removing 2 large Oak trees (one was 3ft Diameter), grinding the 2 Stumps, and removed all are debris.

Tree stump grindingTree stump removalTree removal
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We could not be more pleased with West Tree Service for our tree removal needs. All done in one day and the yard was left spotless. We will definitely be using them again.

Great priceTree stump grindingTree trimming & pruningTree removal
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

West Tree Service has always performed an outstanding job removing problem trees, on our properties. They remind me of a Special Military Operations Force, specifically designated, selected, and trained in the removal of problem trees. Their personnel, equipment, and expertise, are unmatched. If you are in need of…

Reasonable priceTree stump grindingTree removal
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Have used their services several times for downed tree and branch removal to stump grinding. Always provide great reliable service.

Great priceTree stump grindingTree trimming & pruningTree removal
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

West Tree Service's was very professional. They did an excellent job and left the area cleaner than it was when they arrived.

Reasonable priceTree stump grindingTree trimming & pruningTree removal
CodyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Definitely will choose them again and recommend to anyone needing any kind of tree work done. Extremely professional polite and efficient group of guys!

Great priceTree stump grindingTree stump removalTree removal
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve used West three times now over the past 4 years. They do an excellent job, show up on time, and are professional. They leave your property in good shape. Don’t hesitate to give them a call.

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Harrison arrived at the scheduled time agreed on with the crews. All the guys jumped right in , cut and removed a really large, 70+ year old tree. Every limb, piece and stump was removed and when they left they had the area totally cleaned up ! West Tree Service is a very professional , knowledgeable and safe…

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
MarciaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently moved into a new home in Lebanon, TN, with a backyard full of trees. We called West Tree Service and Darryl West, who is an arborist, came out to do an evaluation and give us recommendations. Within 6 weeks time, their crew arrived ready to tackle the removal of 17 trees ranging from saplings to…

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
JM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The West team did a great job of safely removing and clearing trees damaged with the recent wind.

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication and service. Quick and quality work at a reasonable price. Will use them again! Highly recommend

Tree removalTree stump grinding+ Responsiveness+ Quality+ Professionalism
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional from first sales contact through project completion. Scheduled crew was massive, on-time and incredibly efficient. They were respectful towards our neighbors in making sure their property was not impacted by their equipment or presence. They returned within the hour when we noticed they missed a…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great local family business and will use them again and again

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Crew was experienced and organized. Got in and got the job done. They were considerate of the property and took steps to minimize any collateral damage.

Tree removalTree stump grinding+ Punctuality+ Professionalism
KeithLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response to my initial inquiry! Provided a reasonable estimate. Came sooner than expected. Followed up with me when some of the initial work wasn't completed to give me an estimate for when the final job would be done which also took place quickly! Tree stump grinding is amazing. It leaves a nice mulch-like…

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We highly recommend this company They were terrific, so professional They went above and beyond in the service Removal of pine trees

Tree removalTree stump grindingService not listed
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not speak more highly of West Tree Service. They were friendly, knowledgeable and very efficient. We had a wonderful experience and will definitely use them again when we are ready to plant a mature tree in the yard.

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great!!!!!!!! Customer Service they way in which the job was done- top notch!!!!! Could not ask for any better all the way around.

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great quick work.

Tree stump removalTree removalTree stump grinding+ Quality+ Professionalism
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were the BEST tree service I have ever used! They came in like a military operation and worked non stop to get the project done. Amazing Company! I will recommend to anyone that needs tree service!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Ronnie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife and I were very pleased with their work. They all were professionals. They showed up on time, they broke out in teams and took care of business. Took down two huge trees and trimmed two others and ground down the stumps. They used two chipper trucks and another truck that took off the huge trunks. Cleaned…

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. Very professional. Will definitely use these guys again.

Tree removalTree stump grinding
evelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job . I will tell friends about them

Tree removalTree stump grinding+ Professionalism
NormanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used West several times and they have always been exceptional

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Albert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work by professional and friendly crew. Thank you!

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Shelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have removed over 50 weak, damaged or just misplaced trees from my property in the last year. They are professionals with all the right equipment. They are kind, listen to their customers, and have very fair pricing. I'll be calling them back when it's time to remove the last "patch" of trees, and they'll be…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Brad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

West Tree Service did a great job on our property! Trimming, removal, and stump grinding were all done quickly, professionally, and they did a great job on cleanup! Highly recommend!

Tree stump removalTree removalTree stump grinding
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very reasonable, wonderful family owned business very personable professional services. Plan to use there services in the future.

Tree removalTree stump grinding+ Punctuality+ Quality+ Professionalism
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

West Tree Service was exceptional! Arrived when scheduled with a phenomenal work crew that wasted no time getting started. They trimmed four large trees and cut another one down, ground the stump and cleaned up our yard better than they found it. I would recommend West Tree Service with no reservations.

Tree removalTree stump grindingTree trimming & pruning
DebbieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional, personable and did a great job. I was amazed at how quickly the work was accomplished and how they neat everything was when they left. The price was very reasonable. If I ever need tree service again I will most definitely be calling them again!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job !! Would recommend and will call again!

Tree stump grindingTree trimming & pruning+ Quality+ Professionalism+ Value
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic family run business , highly recommend. They removed and cleared 10 acres in a timely, professional manner , would now consider them friends !!

Tree removalTree stump grinding
DonaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very polite, respectful. Went beyond what I was expecting. Did more than other 2 estimates offered at less cost than both other estimates. Overall just extremely pleased. I witnessed a very kind act of generosity that was not required but certainly made an impact on my heart. Good bunch of guys.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job and were very good at what they do. They left my property very clean and neat.

Tree stump grinding
Judy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. I totally recommend them. They were punctual and had the job done faster than I was expecting.

Tree removalTree stump grinding+ Punctuality+ Quality+ Professionalism
StevenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jessica came to survey our property and within a few weeks Harrison was here with their crew. They are extremely professional and courteous. They worked on 22 trees and left the property spotless. We would use them again and recommend them highly!

Tree stump removalTree removalTree stump grinding+ Quality+ Professionalism+ Value
Helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rating only, no written review.

Great priceTree stump grindingTree stump removalTree trimming & pruning
CarolLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Tree removalTree stump grinding+ Responsiveness+ Quality+ Professionalism
Seetiara3 years ago★★★★★

Rating only, no written review.

Tree removalTree stump grinding+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

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