Experts Reviews · Company report
West Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%34+2.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

West Tree Service

Hendersonville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 36 palm tree trimmers · 4.9★ from 297 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Tree Service is better than 93% of palm tree trimmers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Tree Service is better than 82% of palm tree trimmers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Tree Service is better than 100% of palm tree trimmers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Tree Service is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Tree Service is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Tree Service is better than 34% of palm tree trimmers.D
34

Reviews for your job

Customers hired West Tree Service for 5 kinds of job.

West Tree Service for tree stump removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 67 Google reviews tagged “Tree stump removal” · showing 20

LarryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

West Tree Service did a fantastic job removing 2 large Oak trees (one was 3ft Diameter), grinding the 2 Stumps, and removed all are debris.

Tree stump grindingTree stump removalTree removal
Trevor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very fast service, They came out the same day I contacted them and they gave me a quote and was able to schedule me in within a week. They came out on time, the day that they were scheduled . They did their job and cleaned up in a professional manner, I will definitely use them in the future and recommend them to others. Thanks for a Job well done.

Reasonable priceTree stump removalTree trimming & pruning
BillLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

5 star tree service. showed up had the right equipment and men to make the job look easy. in and out and cleaned up behind them. i couldnt ask for any better service. thanks Bill Cahill

Great priceTree stump removal
Ernest10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Crew showed up on time,cut up our downed tree and hauled off all limbs and the tree root

Reasonable priceTree stump removalTree trimming & pruning
CodyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Definitely will choose them again and recommend to anyone needing any kind of tree work done. Extremely professional polite and efficient group of guys!

Great priceTree stump grindingTree stump removalTree removal
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent job, fantastic people. Very good and caring. Don't think I could have found a better company! Highly recommend them.

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional from first sales contact through project completion. Scheduled crew was massive, on-time and incredibly efficient. They were respectful towards our neighbors in making sure their property was not impacted by their equipment or presence. They returned within the hour when we noticed they missed a…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great local family business and will use them again and again

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great quick work.

Tree stump removalTree removalTree stump grinding+ Quality+ Professionalism
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were the BEST tree service I have ever used! They came in like a military operation and worked non stop to get the project done. Amazing Company! I will recommend to anyone that needs tree service!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
NormanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used West several times and they have always been exceptional

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Shelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have removed over 50 weak, damaged or just misplaced trees from my property in the last year. They are professionals with all the right equipment. They are kind, listen to their customers, and have very fair pricing. I'll be calling them back when it's time to remove the last "patch" of trees, and they'll be…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Brad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

West Tree Service did a great job on our property! Trimming, removal, and stump grinding were all done quickly, professionally, and they did a great job on cleanup! Highly recommend!

Tree stump removalTree removalTree stump grinding
DebbieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional, personable and did a great job. I was amazed at how quickly the work was accomplished and how they neat everything was when they left. The price was very reasonable. If I ever need tree service again I will most definitely be calling them again!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
DonaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very polite, respectful. Went beyond what I was expecting. Did more than other 2 estimates offered at less cost than both other estimates. Overall just extremely pleased. I witnessed a very kind act of generosity that was not required but certainly made an impact on my heart. Good bunch of guys.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jessica came to survey our property and within a few weeks Harrison was here with their crew. They are extremely professional and courteous. They worked on 22 trees and left the property spotless. We would use them again and recommend them highly!

Tree stump removalTree removalTree stump grinding+ Quality+ Professionalism+ Value
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional. They came promptly on the scheduled day and brought several team members. Cleaned up nicely and left no debris. The charge was reasonable.

Tree stump removalTree removal
Hank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

West Tree Service was very professional in completing the work to my satisfaction. They also cleaned up completely when finished

Tree stump removalTree removalTree trimming & pruning+ Punctuality+ Quality+ Professionalism
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Harrison and team are amazingly professional and do an exceptional job.

Tree stump removalTree removal+ Responsiveness+ Quality+ Professionalism
debi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, completed job in timely fashion, cleaned up all the brush, left yard spotless!!! Very reasonable! Would highly recommend!!! Will definitely use this company again!!

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality

Show more tree stump removal reviews (47 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with