Experts Reviews · Company report
West Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%34+2.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

West Tree Service

Hendersonville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 36 palm tree trimmers · 4.9★ from 297 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Tree Service is better than 93% of palm tree trimmers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Tree Service is better than 82% of palm tree trimmers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Tree Service is better than 100% of palm tree trimmers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Tree Service is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Tree Service is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Tree Service is better than 34% of palm tree trimmers.D
34

Reviews for your job

Customers hired West Tree Service for 5 kinds of job.

West Tree Service for tree stump removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 67 Google reviews tagged “Tree stump removal” · showing 40

LarryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

West Tree Service did a fantastic job removing 2 large Oak trees (one was 3ft Diameter), grinding the 2 Stumps, and removed all are debris.

Tree stump grindingTree stump removalTree removal
Trevor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very fast service, They came out the same day I contacted them and they gave me a quote and was able to schedule me in within a week. They came out on time, the day that they were scheduled . They did their job and cleaned up in a professional manner, I will definitely use them in the future and recommend them to others. Thanks for a Job well done.

Reasonable priceTree stump removalTree trimming & pruning
BillLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

5 star tree service. showed up had the right equipment and men to make the job look easy. in and out and cleaned up behind them. i couldnt ask for any better service. thanks Bill Cahill

Great priceTree stump removal
Ernest10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Crew showed up on time,cut up our downed tree and hauled off all limbs and the tree root

Reasonable priceTree stump removalTree trimming & pruning
CodyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Definitely will choose them again and recommend to anyone needing any kind of tree work done. Extremely professional polite and efficient group of guys!

Great priceTree stump grindingTree stump removalTree removal
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent job, fantastic people. Very good and caring. Don't think I could have found a better company! Highly recommend them.

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional from first sales contact through project completion. Scheduled crew was massive, on-time and incredibly efficient. They were respectful towards our neighbors in making sure their property was not impacted by their equipment or presence. They returned within the hour when we noticed they missed a…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great local family business and will use them again and again

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great quick work.

Tree stump removalTree removalTree stump grinding+ Quality+ Professionalism
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were the BEST tree service I have ever used! They came in like a military operation and worked non stop to get the project done. Amazing Company! I will recommend to anyone that needs tree service!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
NormanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used West several times and they have always been exceptional

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Shelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have removed over 50 weak, damaged or just misplaced trees from my property in the last year. They are professionals with all the right equipment. They are kind, listen to their customers, and have very fair pricing. I'll be calling them back when it's time to remove the last "patch" of trees, and they'll be…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Brad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

West Tree Service did a great job on our property! Trimming, removal, and stump grinding were all done quickly, professionally, and they did a great job on cleanup! Highly recommend!

Tree stump removalTree removalTree stump grinding
DebbieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional, personable and did a great job. I was amazed at how quickly the work was accomplished and how they neat everything was when they left. The price was very reasonable. If I ever need tree service again I will most definitely be calling them again!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
DonaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very polite, respectful. Went beyond what I was expecting. Did more than other 2 estimates offered at less cost than both other estimates. Overall just extremely pleased. I witnessed a very kind act of generosity that was not required but certainly made an impact on my heart. Good bunch of guys.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jessica came to survey our property and within a few weeks Harrison was here with their crew. They are extremely professional and courteous. They worked on 22 trees and left the property spotless. We would use them again and recommend them highly!

Tree stump removalTree removalTree stump grinding+ Quality+ Professionalism+ Value
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional. They came promptly on the scheduled day and brought several team members. Cleaned up nicely and left no debris. The charge was reasonable.

Tree stump removalTree removal
Hank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

West Tree Service was very professional in completing the work to my satisfaction. They also cleaned up completely when finished

Tree stump removalTree removalTree trimming & pruning+ Punctuality+ Quality+ Professionalism
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Harrison and team are amazingly professional and do an exceptional job.

Tree stump removalTree removal+ Responsiveness+ Quality+ Professionalism
debi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, completed job in timely fashion, cleaned up all the brush, left yard spotless!!! Very reasonable! Would highly recommend!!! Will definitely use this company again!!

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Troy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was so Impressed with the professionalism, courtesy, compassion, expertise and they went way above what was agreed upon. We got hit by a tornado and we had trees down everywhere, even trees hanging in other trees that were very dangerous. They gave me a price on the down trees that was not at all what I was…

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Patsy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a huge job for West tree service in my big backyard, big dead tree, fence row clean outs, couldn't see the fence for all the thick brush, small trees and vines growing there. The West crew guys came in the early morning ready to work. They were well equipped and had up to date safety equipment for the…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team was very professional. Also the team was in and out within 4 hours and raked and cleaned up like they had never been there. Thank you!!

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Met with Jessica weeks prior for a free estimate and was really appreciative of the time and attention given to the risk mitigation and just explaining how to keep our trees happy and healthy while also telling us what should be mitigated. Our property has lovely mature trees out front and back but sadly they are in…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Carla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, work was done quickly and clean up was fantastic. The new trees I bought were HUGH and quite a bargain for the money. Would use West Tree Service for any of my tree needs.

Tree stump removalTree plantingTree removal+ Responsiveness+ Punctuality+ Professionalism
amanda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had 47 Bradford Pears removed from our driveway. Darrell, the owner came out and gave us a free estimate and explained how everything would work. The crews did an awesome job. They were very professional and proficient and worked nonstop except for a short lunch break there was no sitting around being idle or…

Tree stump removalTree removal+ Quality+ Professionalism+ Value
Videl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great people! Awesome Job! I had my tree removed and stump removed! This team did a awesome job! Highly recommend!

Tree stump removalTree removal
Courtni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend West Tree Service. I called Jessica about removing a huge dead tree that was very close to structures and power lines, as well as trimming a tree that was basically on top of our house. She is a certified arborist and came out the next day after calling and gave me a very reasonable price that was…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Tony15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company and service.

Tree stump removalTree removal
Bobby6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were new to the area and did not know what Tree Service Company to use in our area... Unfortunately the Tree Service Company we had chosen first was a disastrous experience..The company left us with broken fence panels and also left us with a HUGE tree stump sitting in our front yard for several weeks. The…

Tree stump removalTree removal+ Professionalism
Julia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

West Tree Service is professional and courteous and most importantly communicative. We filled out a request form on their website and someone contacted us in less than 24 hours. They continued to have excellent follow-up and amazing response times. When they got to our property on the day of service, they went above…

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Mackenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely amazing! They worked quickly but professionally and helped advise us on any questions we had. We will use them again in a heartbeat!

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
DebLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Recently had West Tree Service remove several trees on my property. Harrison West and his crew are excellent! Many of the trees were in difficult areas-close to buildings and other structures. Their work is impeccable! Price very fair, crew courteous, clean up very thorough. I would absolutely recommend this company…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
internet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time and on point, didn’t have to think about it they did it all…….. highly recommend

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
TimiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is very professional and cares about their customers!! We were very happy with their work and will definitely use them again!! We recommend West Tree Service very highly!!!

Tree stump removalTree removal+ Professionalism
Wes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are fantastic, hard working, efficient, honest and fair! Thanks for demonstrating what a good work ethic looks like, even in 90 degree weather!

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Margie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

the guys were very helpful friendly and knowledgeable. they listened to what we wanted. they were very good at cleanimg up any mess that was made would definately use them again

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Bobby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did an excellent job!

Tree stump removalTree removal
Tiffany10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work, fast service, but a job well done. Highly recommend. Would use again in the future.

Tree stump removalTree removal+ Punctuality+ Quality+ Professionalism
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent work, good to work with and came early.

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

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