Experts Reviews · Company report
West Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%34+2.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

West Tree Service

Hendersonville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 36 palm tree trimmers · 4.9★ from 297 Google reviews

Report card

Percentile vs other palm tree trimmers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Tree Service is better than 93% of palm tree trimmers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Tree Service is better than 82% of palm tree trimmers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Tree Service is better than 100% of palm tree trimmers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Tree Service is better than 100% of palm tree trimmers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Tree Service is better than 100% of palm tree trimmers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Tree Service is better than 34% of palm tree trimmers.D
34

Reviews for your job

Customers hired West Tree Service for 5 kinds of job.

West Tree Service for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “Tree trimming & pruning” · showing 20

Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Exceptional tree service; fast, efficient, courteous, the best!

Reasonable priceTree trimming & pruning
WilliamLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

These folks are amazing, great work and went over and above, very thankful for them.

Great priceTree trimming & pruningTree removal
Josie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The crew was on time and they did a great job. Communication was wonderful and they cleaned up after themselves. We will use them again. Josie I.

Tree trimming & pruning
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Second time to use them. Total pros at what they do. Clean-up is also incredible.

Great priceTree trimming & pruningTree removal
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

West Tree Service did a great job at a reasonable price.

Reasonable priceTree trimming & pruning
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We could not be more pleased with West Tree Service for our tree removal needs. All done in one day and the yard was left spotless. We will definitely be using them again.

Great priceTree stump grindingTree trimming & pruningTree removal
JohnLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I could not be happier with West Tree Service. We obtained a free estimate on some tree removal and pruning for my HOA and also for me personally. The estimates came back reasonably priced (and cheaper) and once approved we were added to their calendar. They arrived on the day promised and took care of all that I…

Reasonable priceTree trimming & pruningTree removal
Trevor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very fast service, They came out the same day I contacted them and they gave me a quote and was able to schedule me in within a week. They came out on time, the day that they were scheduled . They did their job and cleaned up in a professional manner, I will definitely use them in the future and recommend them to others. Thanks for a Job well done.

Reasonable priceTree stump removalTree trimming & pruning
Ray8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

the crew was very good and efficient did a walk around to make sure everything was done right very pleased

Great priceTree trimming & pruning
RachelLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always reliable and safe. They came in and had 4 huge trees that were dead and too close to our house, gone in less than 2 hours. Everything was cleaned up too. They arrived right on time as well.

Reasonable priceTree trimming & pruningTree removal
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did great work,when they left you couldn't tell they had been there.

Reasonable priceTree trimming & pruningTree removal
Ernest10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Crew showed up on time,cut up our downed tree and hauled off all limbs and the tree root

Reasonable priceTree stump removalTree trimming & pruning
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Have used their services several times for downed tree and branch removal to stump grinding. Always provide great reliable service.

Great priceTree stump grindingTree trimming & pruningTree removal
Theresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

West Tree was the beat tree service we have ever used. They were precise and took out all the dead branches from my 150+ year old trees which I don’t trust with anyone but West. Cleaned up afterwards like they were never there!!! Will use them again for sure!

Great priceTree trimming & pruning
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

West Tree Service's was very professional. They did an excellent job and left the area cleaner than it was when they arrived.

Reasonable priceTree stump grindingTree trimming & pruningTree removal
MaryLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

THANK YOU WEST TREE SERVICE!!! VERY PROFESSIONAL, VERY AFFORDABLE, VERY KNOWLEDGEABLE, VERY GREAT SERVICE ALL AROUND!

Customer photo from Mary's review
Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve used West three times now over the past 4 years. They do an excellent job, show up on time, and are professional. They leave your property in good shape. Don’t hesitate to give them a call.

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very pleased with the work they did on our very old oak tree. We would definitely recommend them.

Tree trimming & pruning
BeverlyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I required a climber to trim a large tree over my house. The team was knowledgeable, courteous and efficient. They took care to not disturb any of the yard and other plantings. Additionally, they fully cleaned up everything before leaving. No twigs, leaves or wood chips remained. Highly recommend their services!!

Tree trimming & pruning+ Quality+ Professionalism
Die2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great group to work with. Took care of some nasty trees that grew into a future possible nightmare for the neighbors behind me. Also made my trees in my front look less shaggy and more clean in appearance.

Tree removalTree trimming & pruning+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

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