How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREWestern Exterminator
Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 640 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Western Exterminator for 8 kinds of job.
Western Exterminator for bug & insect extermination
Clear ✕All 58 Google reviews tagged “Bug & insect extermination” · showing 40
Ernie consistently provides outstanding service. He is dependable, thorough, and always takes the time to explain what he will do to get rid of the bugs! His expertise gives us confidence that the job will be handled correctly, and his friendly attitude makes every visit a pleasant experience. We truly appreciate all of Ernie’s hard work!
Ernie is a great service provider to our department here at UCD. He continues to provide excellent customer service . He is great at responding to our calls and always closes the loop to ensure we are updated on the progress.
Ernie Castillo is always very quick to respond when called for any pest problem that we have in our establishment. He is knowledgeable with identifying all pests and taking care of any problem right away. He is also very personable and friendly.
Ernie C. is always the best! He is quick to respond to any pest infestations and follows up to make sure the job was done. Very friendly and very responsive!
Excellent service! Ernie always checks to make sure our pest control needs are taken care of. He is so helpful & kind! Thank you, Ernie, with Western Exterminators!
Ernie does a fantastic job keeping our kitchen and work area completely free of any unwanted pests. His thoroughness, professionalism, and dedication give us peace of mind and a safe, clean environment every day.
Ernie was great! he came out to the business and set traps for mice and bugs and was so nice and professional. thank you
Spider and moth and mice abatement
Ernesto Castillo is the man, he has been what we needed on this campus. Since day we have had every issue basically dissappear over night. He goes above and beyond with setting the traps the time to explain to myself and the staff about what he is doing and about any sightings. He always goes above and beyond.
Covenant was great. Quick and efficient.
Brandon is the best! Courteous, on time and so reliable!
5 star service. Joven always does a great job.
I work for the local Starbucks in Vacaville and the service that we get from this company and our pest control person is great. He comes in and make sure everything gets done properly. Always punctual very polite. He listens to every concern that is brought up to him and addresses them immediately.
Ernie has been very helpful and we have really appreciated his help!!
Ernie is our campus technician at UCD
Always courteous and prepared.
Excellent service by Martine for work on alder box beetles
Really good service and always in a good mood
My exterminator was fantastic !
AJ is always professional and knowledgeable.
He is great, easy to communicate, detail oriented, and professional. Definitely a repeat customers
I'm very happy with my service. My technician Joven Tintiangco, is very professional, conscientious and caring. He gives personal notice prior to each service which I appreciate very much. He takes special care around my outdoor pet food and water bowls, and makes sure my house is spider web free. I would go…
5 star for Spencer and Elias 0 star for everyone else Everyone we spoke to needs training other then Spencer and Elias they were the only helpful people in our whole western exterminator experience…other then Kevin Berry. From getting hung up on by your call worker Daniel, to getting transferred all over the place…
Extremely professional and helpful exterminators would highly recommend for any setting.
I can’t say enough good things about Joven. From start to finish, he was professional, knowledgeable, and genuinely cared about doing the job right. He took the time to explain what he was doing, answered all my questions patiently, and made sure I felt comfortable with the entire process. What really stood out to…
Issac is great! Always friendly, always checking in to make sure there are no issues, monthly.
Elias provides excellent service. He’s reliable, professional, and consistently goes above and beyond. I truly appreciate his dedication and the quality of his work. 🙂
AJ is always a pleasure to deal with. He’s efficient and polite. Quick to respond and always eager to build our knowledge.
Very satisfied with the monthly service we receive, I'm always informed of any changes of the inspection. Employee always speaks with me in regards to concerns or if I notice any activity of any insects. He's always very informative.
We have been using Western Exterminator for years at our business and We haven’t had any customer complaints or issues with bugs or rodents at our property. I also want to mention that our exterminator, Brandon, always does an awesome job to make sure we are always taken care of! I would highly recommend Western Exterminator for pest control!
My exterminater is extremely knowledgable and friendly. Super enjoy every experience. He has our drains in great shape, appreciate everything he does.
My pest tech Lee Phasa is amazing, attentive, friendly and experienced, very professional. Lee will also recommend preventive maintenance to help with any pest related issues. Western has a great asset on their team, highly recommend them for sure.
The servicemen was very thorough and super friendly. He always takes great care of our store and is very informative! 10/10 recommend
Ernesto is always professional and courteous. He ask if there are any concerns or issues.
Brandon was has great customer service
Brandon did a great job listening to my concerns and finding solutions to our current problems! 10/10 experience with him per usual.
Ernesto is awesome! Gets the job done. Exceptional customer care and friendly! Thank you!
Ernie is the best. He's ALWAYS prompt, professional, but also extremely friendly and knowledgeable. He takes pride in his work & truly cares about providing excellent service.
Met an outstanding individual, Lee. Confident guy and knows his work.
Very helpful and friendly!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 115 | $48–$111 |
| Bug & insect extermination | 58 | $53–$121 |
| Rodent extermination | 51 | $73–$282 |
| Spider extermination | 34 | $53–$151 |
| Home inspection | 33 | $56–$146 |
| Cockroach extermination | 31 | $63–$188 |
| Ant extermination | 26 | $58–$171 |
| Hornet & wasp extermination | 24 | $71–$196 |