Western Exterminator

We love when you stop by the office with a great attitude. We love that you go above and beyond for our crazy busy company.

Ernie consistently provides outstanding service. He is dependable, thorough, and always takes the time to explain what he will do to get rid of the bugs! His expertise gives us confidence that the job will be handled correctly, and his friendly attitude makes every visit a pleasant experience. We truly appreciate all of Ernie’s hard work!

Ernie is a great service provider to our department here at UCD. He continues to provide excellent customer service . He is great at responding to our calls and always closes the loop to ensure we are updated on the progress.

Ernie Castillo is always very quick to respond when called for any pest problem that we have in our establishment. He is knowledgeable with identifying all pests and taking care of any problem right away. He is also very personable and friendly.

Earnie did a great job as always!

Ernie C. is always the best! He is quick to respond to any pest infestations and follows up to make sure the job was done. Very friendly and very responsive!

Ernie does really well. Excellent Customer Service and always goes above and beyond expectations. Would definitely recommend him for anyone needing Pest Control Services.

Ernesto Castillo “ Ernie” is one of the friendliest and kindhearted person I’ve met in a long time. He does the Regular inspections at my place of work. He works hard, Efficiently and in a timely manner. I always look forward to seeing him and appreciate everything he does.

Martin is very conscientious In his work. Much appreciated!

Great service! Ernie is detailed in his work and information to my store.

Excellent service! Ernie always checks to make sure our pest control needs are taken care of. He is so helpful & kind! Thank you, Ernie, with Western Exterminators!

Jovan is a great tech

Ernie does a fantastic job keeping our kitchen and work area completely free of any unwanted pests. His thoroughness, professionalism, and dedication give us peace of mind and a safe, clean environment every day.

Ernie Castillo does a fantastic job and exhibits amazing professionalism. He is always such a pleasure to work with.

Was very unhappy with the service. Called mainly for wasp issue. Told them the wasps were on top of my patio cover and was told that was not a problem they could take care of it. Was also told they would remove cob webs and spray around doors and windows. When technician arrived i was told they cant even get on… Read full review

Ernesto Castillo is the man, he has been what we needed on this campus. Since day we have had every issue basically dissappear over night. He goes above and beyond with setting the traps the time to explain to myself and the staff about what he is doing and about any sightings. He always goes above and beyond.

Ernie is great. He came out for the normal service today and said he would put in a service request for some exclusion that should be under warranty. He is very attentive to our issues. I think you should see him as a keeper.

Ernie came by today and I just had to say, I stand by my previous reviews of him. Always very polite and helpful.

Great customer service !

Joven, my service tech, is outstanding. What makes him outstanding is that he is a true professional. He is consistently thorough in everything he does during his inspections. There are no shortcuts. Communication is great, and all records are well organized.

Service was Great,Quick, and informative about next steps! Thanks again!

Very reliable 👏

The Tech. That comes is very nice and polite. Tech is very helpful and offers advice.

I work for the local Starbucks in Vacaville and the service that we get from this company and our pest control person is great. He comes in and make sure everything gets done properly. Always punctual very polite. He listens to every concern that is brought up to him and addresses them immediately.

Fantastic job and incredibly social! I appreciate the thorough work and great conversation.

Always a great experience. Definitely the problem solver we need!

Ernie is our campus technician at UCD

Joven was professional, courteous, and knowledgeable. He answered all of my questions thoroughly and listened to all of my concerns with care. Thanks for your help, Joven!

Very professional and thorough! Thank you.

Chris is very attentive and professional. I’m glad to have him as my tech.

Ernie came with professional inputs and shared what needed to be done and most helpful with the questions i had.

Brandon is an excellent tech that does a great job!

AJ is the best tech I've experienced! Super friendly, kind, and knowledgeable.

Ernie Castillo is the best technician, he does a great job at our location and we will recommend him. Thank you

Ernie is amazing! We’ve had an excellent experience with Ernie. He is always professional, on time, and very thorough with his inspections and treatments. He explains everything clearly and makes sure we understand what’s being done and what to expect.

He is great, easy to communicate, detail oriented, and professional. Definitely a repeat customers

This morning I submitted a work order for an ant problem at my store. A.J. came in and did an amazing job and was very thorough!! A.J. came and reported what he assessed and told me what he did to help my store with our ant problem.

I appreciate Lee Phasa's flexibility and professionalism. My schedule has been quite unpredictable, and he has been exceptionally cooperative and accommodating. I haven't had the pleasure of working with any other Western exterminator technicians, but I hope they are as helpful as Lee.

I'm very happy with my service. My technician Joven Tintiangco, is very professional, conscientious and caring. He gives personal notice prior to each service which I appreciate very much. He takes special care around my outdoor pet food and water bowls, and makes sure my house is spider web free. I would go… Read full review

Martin is great. He’s very thorough, considerate, cleans up, explains the work and is easy-going and very professional. Would recommend him, and his company, to anyone who needs pest control, either commercial or residential.

Excellent service and communication. Joven T. is always on time and there to answer any questions, comments or concerns.

Our Technician, Marten does an outstanding job. We are very pleased with his work ethic. Represents your company very well. On top of that he is very professional and a very nice guy. Very seldom do we have any problems and when we do he takes care of them right away, problem solved. Please do not let him leave

5 star for Spencer and Elias 0 star for everyone else Everyone we spoke to needs training other then Spencer and Elias they were the only helpful people in our whole western exterminator experience…other then Kevin Berry. From getting hung up on by your call worker Daniel, to getting transferred all over the place… Read full review

Regular monthly service. We never have a problem with pests of any kind. Been using Western for years. Service Techs’ are professional and responsive!

Joven is a fantastic “bug guy” we love him at our store, he is always friendly and gets the job done! I have known him for years now, he is a great guy and deserves a raise!!! 💞

Extremely professional and helpful exterminators would highly recommend for any setting.

Tony visited our coffee shop to promptly attend to our issue. He was thorough with his evaluation and report.

Tony is a certified sniper and has helped us for years handle bug and pest problems. Thanks!

Always gets the job done and is really friendly

Excellent customer service AJ does a great job. Very thorough!

I can’t say enough good things about Joven. From start to finish, he was professional, knowledgeable, and genuinely cared about doing the job right. He took the time to explain what he was doing, answered all my questions patiently, and made sure I felt comfortable with the entire process. What really stood out to… Read full review

Tony from Western Exterminator is the best! He's always very thorough, and lets me know the status of things (always pest free! Thank you, Tony!) as well as gives both general and seasonal advice to avoid any possible future pest activity.

Issac was awesome, always very friendly and personable! Highly recommend!

AJ is awesome! Always comes into my establishment professionally and ensures that everything is taken care of. Thanks so much, would 100% recommend to somebody.

Elias provides excellent service. He’s reliable, professional, and consistently goes above and beyond. I truly appreciate his dedication and the quality of his work. 🙂

Always a pleasure when you guys come around☺️

Very satisfied with the monthly service we receive, I'm always informed of any changes of the inspection. Employee always speaks with me in regards to concerns or if I notice any activity of any insects. He's always very informative.

My exterminater is extremely knowledgable and friendly. Super enjoy every experience. He has our drains in great shape, appreciate everything he does.

My pest tech Lee Phasa is amazing, attentive, friendly and experienced, very professional. Lee will also recommend preventive maintenance to help with any pest related issues. Western has a great asset on their team, highly recommend them for sure.

Brandon always takes such good care of us!!! So accommodating and personalized service.

AJ is such a great rep. He is super consistent, always friendly and very thorough, ensuring everything is checked and all issues are addressed and resolved at my business. I really appreciate him and I know the rest of my team does as well.

Service technician, Ernie, does an incredible job across my multiple locations! Very thorough and communicative, and doesn’t miss anything. He also does a great job sharing best practices and tips to help my teams.

Brandon Yanos is always so helpful and fast to respond to any issues.

Great service from Lee 😄

Ernie is always so nice and respectful and polite! It’s always a pleasure to see him and have him help us out!

Brandon did a great job listening to my concerns and finding solutions to our current problems! 10/10 experience with him per usual.

Lee does an excellent job keeping up with our Tesla properties. He always communicating with me and keeping me updated on what is needed around buildings.

Great Work! Very thorough and knowledgeable. The worker that came out to 2328 Maritime Drive here in Elk Grove was very professional.

Dalen was absolutely amazing!! Very informative and helpful!

Isaac comes out regularly to do routine inspections for my work. Does a great job and is always friendly!

Isaac was great! He's always very thorough and personable, he does an incredible job!

Always kind & professional

I have been a customer of Western Exterminator's Pest Control for 50 years. Before then, my parentis were customers of Western Exterminators Pest Control. It's called a Family Affair. Their family Mr. And Mrs. Chalmes Glasper

Does a great job every time.

Ernie always does a great job servicing our business!

Isaac comes to our business frequently and always does a great job! He is super thorough and gives as much detail as possible.

Lee from Western Exterminator is amazing! He’s very thorough through his inspections leaving no trap untouched. If and when he does find pests or droppings he’s quick to update and provide a long lasting solution!

Exterminator was very friendly and thorough.

It’s sooo important that I have notifications of service I appreciate open communication As I have a dog to lock up and a side gate to unlock I appreciate YOU Martín!

Met an outstanding individual, Lee. Confident guy and knows his work.

Very helpful and friendly!

Always friendly and professional. Does a great job when here. I enjoy working Kareem

Joven always does a great job! He is very kind and professional. Joven always makes sure we don’t have any issues and if so he will address them.

Ernie is very friendly and does a great job. Very quick and professional. The work he does definitely works!

Mr. Alvarez does an impeccable job. He always comes and goes with a smile. He is professional and frequently checks in for any feedback and makes sure the job is done.

Tech was very knowledgeable and was able to explain issues in a way I understood. He was very professional and quick at his service.

Very professional customer service.

Kareme H does a wonderful job. Always willing to provide prompt follow-up if we need additional services needed.

Brandon is very professional and informative! He gives me great feedback and advice on any issues that we may have.

Brandon is really hardworking guy. He is been so helpful to the facility.

We love our exterminator! He's always kind and proactive.

As a business owner, I have always had a positive experience with Western. Isaac Z is the best tech! He is quick and thorough during his service calls. Isaac always takes the time to listen to our concerns, answer any questions from myself or my staff, and has shared his knowledge on best practices to maintain our building pest free!

Eugene has been extremely professional and helpful to consistently stay in control of our pest. We appreciate his thorough service.

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