Experts Reviews · Company report
Western Exterminator logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Western Exterminator

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 640 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Exterminator is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Exterminator is better than 88% of rodent control.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Exterminator is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Exterminator is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Exterminator is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Exterminator is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Western Exterminator for 8 kinds of job.

Western Exterminator for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#81 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 24 Google reviews tagged “Hornet & wasp extermination”

Chase3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Earnie did a great job as always!

Paid $200+Reasonable priceHornet & wasp exterminationGeneral pest inspection
tA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing service

Hornet & wasp extermination
Maiana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Tech is knowledgeable friendly and gets the work done fast. He is on top of all issues timely and willing.

Not sureHornet & wasp exterminationRodent exterminationSpider extermination
GrantLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They were very professional for the whole visit and checked in to see if any issues or concerns.

Great priceHornet & wasp extermination
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ernie does a fantastic job keeping our kitchen and work area completely free of any unwanted pests. His thoroughness, professionalism, and dedication give us peace of mind and a safe, clean environment every day.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Dani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ernie Castillo does a fantastic job and exhibits amazing professionalism. He is always such a pleasure to work with.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Glenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Was very unhappy with the service. Called mainly for wasp issue. Told them the wasps were on top of my patio cover and was told that was not a problem they could take care of it. Was also told they would remove cob webs and spray around doors and windows. When technician arrived i was told they cant even get on…

Paid $200+OverpricedHornet & wasp exterminationGeneral pest inspection
Allan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ernie is great. He came out for the normal service today and said he would put in a service request for some exclusion that should be under warranty. He is very attentive to our issues. I think you should see him as a keeper.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Rosemary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly and efficient

Paid $100–120Reasonable priceHornet & wasp extermination
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris was super helpful and quickly took care of our needs!

Paid $200+Reasonable priceHornet & wasp extermination
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast, efficient, friendly. John was professional, and went above and beyond for us. We look forward to seeing him every time.

Great priceHornet & wasp extermination
CelisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ernie came with professional inputs and shared what needed to be done and most helpful with the questions i had.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
zouaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

He is great, easy to communicate, detail oriented, and professional. Definitely a repeat customers

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Henry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I can’t say enough good things about Joven. From start to finish, he was professional, knowledgeable, and genuinely cared about doing the job right. He took the time to explain what he was doing, answered all my questions patiently, and made sure I felt comfortable with the entire process. What really stood out to…

Paid $20–40Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Jaylyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jayden is great! Highly recommend him and only him for your exterminator needs. Not only that, but he gave me a bottle of water when I was dying of thirst in the hot summer heat. Love that guy to death!

Paid $200+Hornet & wasp extermination
Iris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a customer of Western Exterminator's Pest Control for 50 years. Before then, my parentis were customers of Western Exterminators Pest Control. It's called a Family Affair. Their family Mr. And Mrs. Chalmes Glasper

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

brandon has been our service hand for quite some time ,,, he is so personable and very dependable … i hope her never moves locations

Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
Kristy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’m having issues with wasps and Isaac listened, gave me different options and was willing to do what he could to take care of it for me and my pups. I’m allergic and have small dogs so I appreciate the help.

Great priceHornet & wasp extermination
PeterLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

AJ is the best!

Great priceHornet & wasp extermination
Jasvir4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lee is amazing! He’s very thorough and always gives a great description of what he did and saw afterwards. Highly recommend!

Home inspectionHornet & wasp extermination
Bekalu2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Not sureHome inspectionHornet & wasp exterminationRodent extermination
Jodi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionHornet & wasp extermination
Edgara year ago★★★★★

Rating only, no written review.

Hornet & wasp extermination
Scottya year ago★★★★★

Rating only, no written review.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Price

$119+24% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 32%Overpriced 2%Not sure 30%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection115$48–$111
Bug & insect extermination58$53–$121
Rodent extermination51$73–$282
Spider extermination34$53–$151
Home inspection33$56–$146
Cockroach extermination31$63–$188
Ant extermination26$58–$171
Hornet & wasp extermination24$71–$196

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