Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Western Exterminator logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Western Exterminator

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 640 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Exterminator is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Exterminator is better than 88% of rodent control.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Exterminator is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Exterminator is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Exterminator is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Exterminator is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Western Exterminator for 8 kinds of job.

Western Exterminator for mosquito extermination

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Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$101
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Mosquito extermination”

Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ernie does a fantastic job keeping our kitchen and work area completely free of any unwanted pests. His thoroughness, professionalism, and dedication give us peace of mind and a safe, clean environment every day.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Dani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ernie Castillo does a fantastic job and exhibits amazing professionalism. He is always such a pleasure to work with.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Lucy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Martin is so professional and thorough! He always calls me after every service with updates . I have never had someone be so professional like Martin. I have done many repairs due to the recommendations and I am very thankful for his honesty and caring in my home .

Paid $100–120Reasonable priceHome inspectionMosquito extermination
Henry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I can’t say enough good things about Joven. From start to finish, he was professional, knowledgeable, and genuinely cared about doing the job right. He took the time to explain what he was doing, answered all my questions patiently, and made sure I felt comfortable with the entire process. What really stood out to…

Paid $20–40Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Alvarez does an impeccable job. He always comes and goes with a smile. He is professional and frequently checks in for any feedback and makes sure the job is done.

Customer photo from ashley's review
Great priceRodent exterminationSpider exterminationGeneral pest inspection
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Isaac spent extra time today with all the cobwebs and treating everything including the eaves and doors/windows since I’m having such trouble around there. Even treated in the garage because I have stuff in there too. He plans on calling to follow up before next scheduled visit just to be sure he doesn’t need to…

Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Bekalu2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Not sureHome inspectionHornet & wasp exterminationRodent extermination

Price

$119+24% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 32%Overpriced 2%Not sure 30%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection115$48–$111
Bug & insect extermination58$53–$121
Rodent extermination51$73–$282
Spider extermination34$53–$151
Home inspection33$56–$146
Cockroach extermination31$63–$188
Ant extermination26$58–$171
Hornet & wasp extermination24$71–$196

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