How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREWestern Exterminator
Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 640 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Western Exterminator for 8 kinds of job.
Western Exterminator for rodent extermination
Clear ✕All 51 Google reviews tagged “Rodent extermination” · showing 40
We love when you stop by the office with a great attitude. We love that you go above and beyond for our crazy busy company.
Ernie consistently provides outstanding service. He is dependable, thorough, and always takes the time to explain what he will do to get rid of the bugs! His expertise gives us confidence that the job will be handled correctly, and his friendly attitude makes every visit a pleasant experience. We truly appreciate all of Ernie’s hard work!
Very helpful, best in the business if you’re trying to get rid of rodents in your household or business
Ernie Castillo is always very quick to respond when called for any pest problem that we have in our establishment. He is knowledgeable with identifying all pests and taking care of any problem right away. He is also very personable and friendly.
Ernie is so great. He is very thorough and makes sure everything is well taken care of. He is one amazing worker.
Tech is knowledgeable friendly and gets the work done fast. He is on top of all issues timely and willing.
Great service! Ernie is detailed in his work and information to my store.
Ernie does a fantastic job keeping our kitchen and work area completely free of any unwanted pests. His thoroughness, professionalism, and dedication give us peace of mind and a safe, clean environment every day.
Ernie Castillo does a fantastic job and exhibits amazing professionalism. He is always such a pleasure to work with.
Spider and moth and mice abatement
Ernesto Castillo is the man, he has been what we needed on this campus. Since day we have had every issue basically dissappear over night. He goes above and beyond with setting the traps the time to explain to myself and the staff about what he is doing and about any sightings. He always goes above and beyond.
Ernie is great. He came out for the normal service today and said he would put in a service request for some exclusion that should be under warranty. He is very attentive to our issues. I think you should see him as a keeper.
We recently bought a home that we learned after moving in had a rat issue (long story). The Western team was very helpful in diagnosing the issue and presenting our options. The process for a full remediation and sanitization effort was scheduled quickly and the job was handled well. Thanks to Cristian and Spencer…
Ernie has been very helpful and we have really appreciated his help!!
Ernie is our campus technician at UCD
⭐️⭐️⭐️⭐️⭐️ Thank you, Western Exterminator Company. After a frustrating experience trying to resolve a rodent issue in my apartment, working with Western was a complete turnaround. For context, I’ve lived in my building (built in 1940) for over 11 years and never had a problem like this before. In January 2026, I…
Always courteous and prepared.
Always professional and very detail oriented. If you want the best to help with your pest control concern, you’ve found em! Thank you again.
Kareme was incredibly helpful and communicated great about our needs!
Alan is really good about checking in and taking feedback on where we last seen pest and trying to locate the problem spots.
Martin is great. He’s very thorough, considerate, cleans up, explains the work and is easy-going and very professional. Would recommend him, and his company, to anyone who needs pest control, either commercial or residential.
Regular monthly service. We never have a problem with pests of any kind. Been using Western for years. Service Techs’ are professional and responsive!
Prompt and professional! Thank you for assisting with our rodent issue!
I can’t say enough good things about Joven. From start to finish, he was professional, knowledgeable, and genuinely cared about doing the job right. He took the time to explain what he was doing, answered all my questions patiently, and made sure I felt comfortable with the entire process. What really stood out to…
Jaidyne did a great job setting traps, inspecting the home and talking to me and my wife about the situation.
Elias provides excellent service. He’s reliable, professional, and consistently goes above and beyond. I truly appreciate his dedication and the quality of his work. 🙂
The pest guy at my local business always came in with a positive attitude. He always listened to my concerns I had with pests.
We have been using Western Exterminator for years at our business and We haven’t had any customer complaints or issues with bugs or rodents at our property. I also want to mention that our exterminator, Brandon, always does an awesome job to make sure we are always taken care of! I would highly recommend Western Exterminator for pest control!
My pest tech Lee Phasa is amazing, attentive, friendly and experienced, very professional. Lee will also recommend preventive maintenance to help with any pest related issues. Western has a great asset on their team, highly recommend them for sure.
We love the service they provide. They’re always very thorough and keep us looped in what they’re doing. I appreciate the respect and the consideration they have for me and my team. They stand behind their work, and I always feel very supportive with them in our store
Lee always provides us excellent service
Lee does an excellent job keeping up with our Tesla properties. He always communicating with me and keeping me updated on what is needed around buildings.
AJ is amazing and takes care of all the pest needs. Always is prompt and professional
Joven is great !! Very friendly guy and definitely knows his stuff !
brandon has been our service hand for quite some time ,,, he is so personable and very dependable … i hope her never moves locations
Technician very professional and polite does his job here at continental warehouse of sacramento very good .
Our rep A.J. Did an excellent job. His professionalism was next level. I will continue to use and recommend this company and him for all of our pest control needs!
Issac Zavala is great he is always on time! Customer service is great as well
Mr. Alvarez does an impeccable job. He always comes and goes with a smile. He is professional and frequently checks in for any feedback and makes sure the job is done.
Brandon is really hardworking guy. He is been so helpful to the facility.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 115 | $48–$111 |
| Bug & insect extermination | 58 | $53–$121 |
| Rodent extermination | 51 | $73–$282 |
| Spider extermination | 34 | $53–$151 |
| Home inspection | 33 | $56–$146 |
| Cockroach extermination | 31 | $63–$188 |
| Ant extermination | 26 | $58–$171 |
| Hornet & wasp extermination | 24 | $71–$196 |
