Analyzing 10,011,54710M ReviewsFor 28,21628.2K Experts

Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #205Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 1,636 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 54% of pest control services.C
54

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.106
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 306
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 106 Google reviews tagged “Ant extermination” · showing 20

KaylaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

He was fantastic, he texted on the way. He checked in and asked if I had any concerns and requests and updated me on rodent stations Great job and excited to see no bugs!

Paid $40–60Great priceHome inspectionRodent exterminationSpider extermination
KellyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Chadein was such a nice, happy person to talk to and reassured me of my decision to be with Western Pest Control. They are one of my favorite companies to work with. Thanks so much! Western Pest Control has been a breeze to work with!

Paid $40–60Great priceSpider exterminationGeneral pest inspectionCockroach extermination+ Punctuality+ Professionalism
AmyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Took care of the roof rats a few months ago and now treating ants & webs outside. Kent is my guy and I’m truly happy with his service, attitude, friendliness, all around terrific guy.

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect exterminationGeneral wildlife removal
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had the pleasure of having Kent from Western Pest Control take a look at my roach problem. The inspection was quick and they were able to spray the same day. Professional, personable, and courteous. Easy five star. Update: It's been a day since Western came out and there are probably over a hundred dead roaches…

Paid $60–80Great priceHome inspectionGeneral pest inspectionCockroach extermination
Margaret5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional services, dependable

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
BethLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Just had Scott spray my house inside and out. He was also very professional. I can't go wrong with Western Pest. I have been a customer for 5years now. All of their technician's have been very professional and very accommodating. Thanks Scott. Adam is amazing at his job. I asked that he give me a 5 minute warning…

Paid $40–60Reasonable priceAnt exterminationCockroach exterminationRodent extermination
Laurie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Marco did a great job! He's knowledgeable and helpful! Thank you!

Paid $20–40Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
steve12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kent is very professional, efficient and personable. Great asset to your company. Thank you Kent

Paid $20–40Great priceBug & insect exterminationAnt extermination
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Yes, Craig is a real nice guy, and gets to his job right away...I say he is a 10 !

Paid $40–60Reasonable priceHome inspectionTermite inspectionTermite extermination
Sadee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tomas was amazing! Great customer service! Really listened and help figure out the sources of the problem.

Paid $20–40Reasonable priceBug & insect exterminationAnt extermination
Douglas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lincoln did a very thorough job as always. Thanks Lincoln

Great priceBug & insect exterminationAnt extermination
ChuckLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Graig did a thorough job today, o if recommend them to my neighbors

Paid $60–80Reasonable priceRodent exterminationTermite inspectionTermite extermination
KelliLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brighten is friendly, professional, respectful, thorough and texts in advance to ask if we need him to provide special attention to anything. Western Pest Control is great to work with, we fully recommend them.

Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thomas did an outstanding job for us. Very friendly & personable. He always checks in with me before spraying to ensure he's getting the areas I want treated & avoiding the areas I do not want treated. Western has been providing consistently great service for us for over 2 years now & I highly recommend them!

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
ShawnLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We love Scott. It’s always great when we see him pull up. He knows just how to hit all the right spots and we feel very confident That the job was done, right. February 23, 2026 Marcus services our house today. He was quick, quiet, and efficient. Had the pleasure of working with Kent again today Guy is so friendly…

Paid $40–60Reasonable priceAnt exterminationBed bug exterminationCockroach extermination
RachelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kent was amazing!! He is always professional, is patient with my dogs, and always follows through on my asks. I would highly recommend Western Pest Control, they employee awesome people. Never had a problem and if I did they would be all over it. They even sent me flowers when they learned I was diagnosed with…

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brighton did a very good job servicing our home today. We asked for a couple of extra things and he performed them for us. Thank you Brighton!

Paid $40–60Reasonable priceAnt extermination
LindaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

LINCOLN serviced our property today. Answered questions and explained info to me! Very professional and friendly! A great job as always!

Spider exterminationCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Lance5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Marcus quickly identified the source of our ant infestation and solved the problem. We've been ant free since.

Paid $80–100Reasonable priceAnt extermination
EricLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris H showed up nice and early, and took care of bussiness. I found his work to be very efficient.

Paid $200+Reasonable priceAnt extermination

Show more ant extermination reviews (86 more) →

Price

$43-60% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 61%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination146$58–$133
Cockroach extermination133$73–$246
General pest inspection126$58–$128
Spider extermination121$76–$166
Ant extermination105$76–$214
Home inspection68$58–$164
Rodent extermination67$83–$323
Hornet & wasp extermination28$91–$282

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