Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #205Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 1,636 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 54% of pest control services.C
54

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.133
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 276
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 133 Google reviews tagged “Cockroach extermination” · showing 40

ShirleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He was friendly and punctual and did a good job. In addition to spraying he said he would leave bait traps in two area. Thanks Marcus.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
KaylaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

He was fantastic, he texted on the way. He checked in and asked if I had any concerns and requests and updated me on rodent stations Great job and excited to see no bugs!

Paid $40–60Great priceHome inspectionRodent exterminationSpider extermination
KarenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Kent was great, always do what is needed. Also love the in office staff

Paid $80–100Reasonable priceCockroach exterminationBug & insect extermination
LuanneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very nice young man. Very polite and answered a few questions I had.

Paid $20–40Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Marcus was most thorough and he was very polite.he deserves the highest rating.

Paid $1–20Great priceSpider exterminationCockroach exterminationBug & insect extermination
KellyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Chadein was such a nice, happy person to talk to and reassured me of my decision to be with Western Pest Control. They are one of my favorite companies to work with. Thanks so much! Western Pest Control has been a breeze to work with!

Paid $40–60Great priceSpider exterminationGeneral pest inspectionCockroach extermination+ Punctuality+ Professionalism
Kiley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Seeing the results of pest control- spiders and roaches coming out of the works to croak… but there is not evidence of web clean up. Would love a re-do for web clean up.

Paid $140–160Not sureSpider exterminationCockroach exterminationBug & insect extermination
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had the pleasure of having Kent from Western Pest Control take a look at my roach problem. The inspection was quick and they were able to spray the same day. Professional, personable, and courteous. Easy five star. Update: It's been a day since Western came out and there are probably over a hundred dead roaches…

Paid $60–80Great priceHome inspectionGeneral pest inspectionCockroach extermination
Margaret5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional services, dependable

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
BethLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Just had Scott spray my house inside and out. He was also very professional. I can't go wrong with Western Pest. I have been a customer for 5years now. All of their technician's have been very professional and very accommodating. Thanks Scott. Adam is amazing at his job. I asked that he give me a 5 minute warning…

Paid $40–60Reasonable priceAnt exterminationCockroach exterminationRodent extermination
Laurie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Marco did a great job! He's knowledgeable and helpful! Thank you!

Paid $20–40Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jared did an amazing job today we was very quick and explained what bug was in our house and what insect was in our house and why and was very quick with spraying and overall was a very nice guy!

Paid $100–120Great priceHome inspectionCockroach extermination
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Polite knowledgeable young man

Paid $20–40Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
ChuckLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Graig did a thorough job today, o if recommend them to my neighbors

Paid $60–80Reasonable priceRodent exterminationTermite inspectionTermite extermination
Leilani2603 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brighton does a wonderful job at keeping my yard and home bug free.

Paid $20–40Great priceHome inspectionSpider exterminationGeneral pest inspection
KelliLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brighten is friendly, professional, respectful, thorough and texts in advance to ask if we need him to provide special attention to anything. Western Pest Control is great to work with, we fully recommend them.

Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thomas did an outstanding job for us. Very friendly & personable. He always checks in with me before spraying to ensure he's getting the areas I want treated & avoiding the areas I do not want treated. Western has been providing consistently great service for us for over 2 years now & I highly recommend them!

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
ShawnLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We love Scott. It’s always great when we see him pull up. He knows just how to hit all the right spots and we feel very confident That the job was done, right. February 23, 2026 Marcus services our house today. He was quick, quiet, and efficient. Had the pleasure of working with Kent again today Guy is so friendly…

Paid $40–60Reasonable priceAnt exterminationBed bug exterminationCockroach extermination
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Same as last visit. Excellent, professional service. Very effective so far Had another service today, 4/10. Andrew was very professional, cooperative and efficient. Couldn't ask for more I'm very satisfied. I'll continue to use the Western Pest company.

Reasonable priceHome inspectionRodent exterminationSpider extermination
RachelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kent was amazing!! He is always professional, is patient with my dogs, and always follows through on my asks. I would highly recommend Western Pest Control, they employee awesome people. Never had a problem and if I did they would be all over it. They even sent me flowers when they learned I was diagnosed with…

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have been using Western Pest Control for 5 years now. They are very thorough spraying every area. The employees are very friendly. We highly recommend them. Kent came today and he was great. This company is wonderful to work with.

Paid $20–40Great priceCockroach exterminationBug & insect extermination
LindaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

LINCOLN serviced our property today. Answered questions and explained info to me! Very professional and friendly! A great job as always!

Spider exterminationCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
MaryAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Friendly and knowledgeable technicians. Craig has been great the last several times he’s done our service. Been using Western Pest Control for about 8 years and they’ve been awesome!

Paid $80–100Reasonable priceHome inspectionRodent exterminationSpider extermination
Jessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Chris is an awsome bug guy. He made sure every corner got sprayed and did'nt overlook any thing. I've been using western pest control for a good 2 years and won't even think about changing to a different company. I highly recommend western pest control. Thanks again Chris for the awsome job you do

Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
JulieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Craig always does a great job.

Paid $20–40Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
BrentLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Bridger was friendly and efficient, and kept me posted on timing.

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Craig always does a great job for us!

Not sureHome inspectionSpider exterminationGeneral pest inspection
JeffLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Western is the best! They understand our needs and they have excellent communication about what’s going on. Chadein serviced our house today and was extremely professional and courteous. I highly recommend western pest control and Chadein!

Customer photo from Jeff's review
Paid $20–40Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Pam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

So very impressed with this company! Thomas Cottam sprayed for insects today. He was very knowledgeable, professional and polite. I highly recommend Western Pest Control!

Paid $20–40Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We’ve been working with Chris for a while. He is truly the best, very professional! He always comes one time and explains everything in detail. And we are so happy to work with him and will continue working with him in the future!

Cockroach exterminationGeneral pest inspectionRodent extermination+ Quality+ Professionalism
KimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Craig performs our service monthly, he’s trustworthy, polite , punctual. Scott is also very informative if you ever have a question about the service he’s got an answer! Great job and great company for any pest service need! Wouldn’t use anyone else 👍🏼!!!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JaimeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you Chadein for the good work you did on my property. You asked to make sure if I had any concerns. We had a good little visit before you began. 😁 You were polite, quick and efficient. Thank you Western Pest for having such great technicians!

Paid $20–40Great priceSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris arrived and took the time to explain what to expect as far as a treatment plan, and listened as I explained what we were experiencing.

Paid $80–100Reasonable priceCockroach extermination
Lena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have had a great experience with Western Pest Control Kent serviced our home recently and we feel like he’s done a great job!! every time we pull in to the house we see a few cockroaches that have tried to get in the house, but he has taken care of them. We really appreciate it.

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
RochelleLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brighton with Western Pest Control was so friendly and professional as well as thorough! Thank so much for the great service!

Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Mitzi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Scott Carroll from Western Pest Control serviced my house today and as usual, did a great job. I love doing business with WPC.

Great priceSpider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Professionalism+ Value
heddyLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always so happy with my services from Western Pest Control. Brighton did a great job and was polite and helpful as well very fast and efficient with the service. I have had the service for several years and I wouldn't change a thing

Paid $40–60Great priceCockroach exterminationBug & insect exterminationAnt extermination
Echo43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Scott always does a great job-he’s very professional and very knowledgeable if I had any questions.

Paid $20–40Great priceHome inspectionSpider exterminationCockroach extermination
LisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you for your continual services, keeping our home pest and rodent free! Appreciate you coming back to address my concerns regarding our pesty and persistant insects!

Cockroach exterminationFlea & mite exterminationSpider extermination
Elise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Craig is always very thorough in spraying our home inside and outside, And in answering questions we may have !

Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (93 more) →

Price

$43-60% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 61%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination146$58–$133
Cockroach extermination133$73–$246
General pest inspection126$58–$128
Spider extermination121$76–$166
Ant extermination105$76–$214
Home inspection68$58–$164
Rodent extermination67$83–$323
Hornet & wasp extermination28$91–$282

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