Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 674 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 40% of pest control services.C
40

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#150 / 286
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Bug & insect extermination” · showing 40

Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

Silver was exceptional. Answered all my questions. Was polite and professional. He noticed the problem areas before I could mention them to him. Glad I came back to Western Pest. Thank you.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Western is the best! They have been doing our pest control for years and we have always been so happy. And they are so nice and professional - always. Lincoln is so great.

General pest inspectionCockroach exterminationBug & insect extermination
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional and detailed in taking care of our pest problem! Friendly and courteous and explained the services he would perform.

Paid $20–40Great priceSpider exterminationGeneral pest inspectionCockroach extermination
RonaldLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Western Pest control is a great company and they do a great job. Silver was our technician and he did a fine job.

Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Shad from western Pest Control arrived at the stated time. He was friendly and efficient in servicing my home.

Customer photo from Pam's review
Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Mandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He’s was very kind and personable and addressed the needs of our home. We appreciate his work and taking care of the things we have concerns about.

Paid $40–60Great priceBug & insect extermination
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

These guys made a huge effort to come out earlier than originally planned. They are great at communicating and tailored their services for what we really needed. I highly recommend them.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Krystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys are great and so helpful! I called about our scorpion problem and had someone come out the very next day. Thomas was very friendly, professional, and thorough!

Paid $120–140Great priceSpider exterminationCockroach exterminationBug & insect extermination
Myra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thomas is very professional and proficient.

Paid $20–40Reasonable priceBug & insect extermination
Julian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Austin L . Was super professional very kind did exactly what we wanted felt very comfortable got all the right spots and very good at communicating definitely want him doing our month to month GOOD JOB!

Paid $120–140Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
LoriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Austin is a stellar member of the Western Pest Control Team! He has been with the company and treated my home many times over the last nearly 6 years. He did a thorough job of treating around the house and gave me a detailed report of specfic findings that he intervened on. Thank you Austin and the whole Team at…

Paid $80–100Reasonable priceRodent exterminationTermite exterminationSpider extermination
FrankieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My tech gave me the information I needed to keep my termite stations. He pulled two out and showed me how the termites were eating the core and how they would go back to the queen and she would die from eating what they fed her. Also mentioned that across the street at Padre Lakes neighborhood with all their water…

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
Liz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chris was awesome. He did a thorough search for bugs at our rental property and called me with pictures to discuss.

Paid $100–120Reasonable priceBug & insect extermination
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brennan has serviced our property several times. He always does an outstanding job!

Paid $40–60Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alex did a great job doing our pest control today. He was very friendly and thorough. He used a brush to clean spider webs from around the outside of the house which I haven't seen them do before. I called with a last minute request and they were so accommodating to fit me into their schedule. I really appreciate their customer service!

Reasonable priceBug & insect extermination
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Austin L. is awesome! Always friendly, on time, and does a great job every month. Really appreciate how reliable he is!

Paid $20–40Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Diana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always Scott does a terrific job. I’ve been a Western customer since 2006 and appreciate the time the service techs give to do the job right.

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Nicki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Glenn was very thorough and professional. Western always does a great job.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Lydon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been using Western Pest control for some time and enjoy there service. My technician, Glenn, was kind and professional. I love how they text be when they are close and how Glenn took the time to text me and ask if I had any concerns they could address. Such an amazing experience!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
M13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service must be working as my neighbors are always complaining about scorpions in their house. But not us, not a one. Very happy with the service and communication that Austin puts forth.

Paid $40–60Reasonable priceBug & insect extermination
Jeff11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Scott Carroll has always provided great and on time service.

Paid $40–60Reasonable priceBug & insect exterminationCockroach extermination
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was professional and did a great job of thoroughly spraying our house!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott always does an awesome job. Very thorough

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Sandy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was very professional. He didn’t try to push us to get a package we didn’t need. He was very friendly, straightforward and honest. He did a very thorough service. Overall an excellent job.

Reasonable priceTermite inspectionSpider exterminationCockroach extermination
Bob14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chris treated our home yesterday despite the cold windy weather. Chris is always respectful and professional. And we continue to be bug free!

Ant exterminationBug & insect exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
DinahLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We like it when Austin comes. He is so sincere and appreciative of us giving him business. He does a wonderful job!

Bug & insect exterminationGeneral pest inspectionSpider extermination
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jay did a very thorough job and we are very happy with this service.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Professionalism
Court5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always great service! Thank you

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Dana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Glen was my Technician today. He let me know he was and when he left. Always a great job. Thank you Glen.

Ant exterminationBug & insect exterminationCockroach extermination
LF5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have had a huge invasion of scorpions and roaches. During the past few visits, I did not feel a strong enough barrier was being applied. I spoke with Adam from Western, and he explained why. Adam did take the time to apply a really good barrier around my house and "wow" I was very happy to see a whole lot of dead…

Bug & insect extermination+ Punctuality+ Quality
MyrnaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Never stopped after he completed his job. I left the garage doors open for him to spray inside - your techs always knock on the door to tell me they are finished.

Ant exterminationBug & insect extermination
Lora4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jared is the best!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Lonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Whichever tech shows up, they are always professional, on time and do a great job. Chris always does an outstanding job, I wish he was always our tech.

Bug & insect extermination+ Punctuality+ Quality
JohnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Scott Carroll from Western Pest Control did a great job for us today spraying our property, including our porch, garage, and perimeter of our home and back fence. Scott is always thorough and professional and remembers to close our gates for us.

Ant exterminationBug & insect exterminationCockroach extermination
DianaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Adam did a great job and was responsive to my requests and seemed eager to please.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness
LisaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex was on time, professional, and efficient. He explained the services and pricing clearly and began treatment immediately. I recommend.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our service professional Alex Hollingshead did an excellent job hitting all areas along with a few additional areas where activity has been seen. He was very efficient while servicing our property. Thanks,

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Saw Alex in the neighborhood and asked him if he would be able to service our home today instead of our scheduled time tomorrow. He made it happen and did a great job!

Ant exterminationBug & insect exterminationCockroach extermination
Sherry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Moses is great! Very thorough and does a great job! Thank you Moses!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
spartanathan26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Adam was on time, professional, courteous and thorough.

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism

Show more bug & insect extermination reviews (10 more) →

Price

$56-49% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination99$76–$166
Cockroach extermination97$73–$246
Ant extermination81$76–$214
General pest inspection75$58–$128
Bug & insect extermination50$58–$133
Rodent extermination43$83–$323
Termite inspection19$81–$323
Termite extermination14$141–$371

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