Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 674 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 40% of pest control services.C
40

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.97
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 276
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 97 Google reviews tagged “Cockroach extermination” · showing 20

Daniel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 hours ago★★★★★

Austin is great Does a great job and is a good guy

Paid $20–40Reasonable priceAnt exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Value
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Western is the best! They have been doing our pest control for years and we have always been so happy. And they are so nice and professional - always. Lincoln is so great.

General pest inspectionCockroach exterminationBug & insect extermination
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional and detailed in taking care of our pest problem! Friendly and courteous and explained the services he would perform.

Paid $20–40Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Scott is a great representative of Western Pest Control. He is friendly and professional. He always answers any questions I have. Everyone at Western Pest Control is great.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Shad from western Pest Control arrived at the stated time. He was friendly and efficient in servicing my home.

Customer photo from Pam's review
Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job as usual!

Paid $20–40Great priceGeneral pest inspectionCockroach extermination
Krystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys are great and so helpful! I called about our scorpion problem and had someone come out the very next day. Thomas was very friendly, professional, and thorough!

Paid $120–140Great priceSpider exterminationCockroach exterminationBug & insect extermination
Julian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Austin L . Was super professional very kind did exactly what we wanted felt very comfortable got all the right spots and very good at communicating definitely want him doing our month to month GOOD JOB!

Paid $120–140Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
LoriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Austin is a stellar member of the Western Pest Control Team! He has been with the company and treated my home many times over the last nearly 6 years. He did a thorough job of treating around the house and gave me a detailed report of specfic findings that he intervened on. Thank you Austin and the whole Team at…

Paid $80–100Reasonable priceRodent exterminationTermite exterminationSpider extermination
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

A professional and efficient pest control company. Their technician Thomas did an exceptional job of pest prevention.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brennan has serviced our property several times. He always does an outstanding job!

Paid $40–60Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Austin L. is awesome! Always friendly, on time, and does a great job every month. Really appreciate how reliable he is!

Paid $20–40Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Lydon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been using Western Pest control for some time and enjoy there service. My technician, Glenn, was kind and professional. I love how they text be when they are close and how Glenn took the time to text me and ask if I had any concerns they could address. Such an amazing experience!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Mitzi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love my service with Western Pest Control and my technician Scott Carroll. I have been with WPC for 5+years and have never had a problem. They are reliable and courteous. I highly recommend their service!

Great priceCockroach exterminationSpider extermination
Jeff11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Scott Carroll has always provided great and on time service.

Paid $40–60Reasonable priceBug & insect exterminationCockroach extermination
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott always does an awesome job. Very thorough

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Sandy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was very professional. He didn’t try to push us to get a package we didn’t need. He was very friendly, straightforward and honest. He did a very thorough service. Overall an excellent job.

Reasonable priceTermite inspectionSpider exterminationCockroach extermination
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sterling is always a gentleman and he does a fantastic job of keeping my home free of unwanted pests

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Value
MaryLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scott is the greatest. Always kind, professional and efficient. Thank you for years of great service.

Cockroach exterminationGeneral pest inspection
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Yesterday, Western Pest Control serviced my home and property. I was alerted by email the day before of the coming service. I emailed back asking if service could be completed in the morning which they accommodated. Glenn completed the service. Was prompt, very polite and accommodating. Thanks to all for the continued great service.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (77 more) →

Price

$56-49% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination99$76–$166
Cockroach extermination97$73–$246
Ant extermination81$76–$214
General pest inspection75$58–$128
Bug & insect extermination50$58–$133
Rodent extermination43$83–$323
Termite inspection19$81–$323
Termite extermination14$141–$371

Compare with