Analyzing 10,011,54710M ReviewsFor 28,21628.2K Experts

Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 674 Google reviews

📞 Call (435) 673-8300Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 40% of pest control services.C
40

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 313
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “General pest inspection” · showing 20

Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

Silver was exceptional. Answered all my questions. Was polite and professional. He noticed the problem areas before I could mention them to him. Glad I came back to Western Pest. Thank you.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Daniel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 hours ago★★★★★

Austin is great Does a great job and is a good guy

Paid $20–40Reasonable priceAnt exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Value
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Western is the best! They have been doing our pest control for years and we have always been so happy. And they are so nice and professional - always. Lincoln is so great.

General pest inspectionCockroach exterminationBug & insect extermination
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional and detailed in taking care of our pest problem! Friendly and courteous and explained the services he would perform.

Paid $20–40Great priceSpider exterminationGeneral pest inspectionCockroach extermination
RonaldLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Western Pest control is a great company and they do a great job. Silver was our technician and he did a fine job.

Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Shad from western Pest Control arrived at the stated time. He was friendly and efficient in servicing my home.

Customer photo from Pam's review
Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job as usual!

Paid $20–40Great priceGeneral pest inspectionCockroach extermination
L6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thomas was awesome! He’s very thorough and patient answering all my questions and concerns as I’ve never had a rodent problem in any home before and possibly termites. I feel confident he, and his fellow coworkers, will take care of things from here on out.

Paid $200+Reasonable priceRodent exterminationTermite inspectionSpider extermination
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

These guys made a huge effort to come out earlier than originally planned. They are great at communicating and tailored their services for what we really needed. I highly recommend them.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Nichole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience! Friendly, fast, and efficient!

Paid $60–80Great priceGeneral pest inspection
Lora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Austin does a great job! Our favorite technician!

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspection
Julian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Austin L . Was super professional very kind did exactly what we wanted felt very comfortable got all the right spots and very good at communicating definitely want him doing our month to month GOOD JOB!

Paid $120–140Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

He texted when he was coming. He asked if I seen any bugs. Told him about my ants and he addressed that. Very friendly.

Not sureGeneral pest inspectionService not listed
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Scott is dependable and friendly and keeps the bugs away.

Reasonable priceGeneral pest inspection
FrankieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My tech gave me the information I needed to keep my termite stations. He pulled two out and showed me how the termites were eating the core and how they would go back to the queen and she would die from eating what they fed her. Also mentioned that across the street at Padre Lakes neighborhood with all their water…

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
Theresa15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Glenn did an awesome job!

Paid $40–60Reasonable priceGeneral pest inspection
ttcrafts10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Marcus was professional and thorough. We are very pleased with Western Pest Control.

General pest inspectionAnt exterminationService not listed
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Alex did a great job! We had a couple spots we wanted hit hard and he did that for us!

Paid $60–80Reasonable priceGeneral pest inspection
stephanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Scott is the best employee at Western Pest. He is pleasant and knowledgeable!

General pest inspection
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brennan has serviced our property several times. He always does an outstanding job!

Paid $40–60Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination

Show more general pest inspection reviews (55 more) →

Price

$56-49% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination99$76–$166
Cockroach extermination97$73–$246
Ant extermination81$76–$214
General pest inspection75$58–$128
Bug & insect extermination50$58–$133
Rodent extermination43$83–$323
Termite inspection19$81–$323
Termite extermination14$141–$371

Compare with

Pallas Pest Control logoPallas Pest ControlExperts Score 99Ivins · 5.00★Bug Zapper Pest Control logoBug Zapper Pest ControlExperts Score 99Ivins · 4.99★Bug Blasters Pest Control logoBug Blasters Pest ControlExperts Score 98Ivins · 4.99★