Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 674 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 40% of pest control services.C
40

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Rodent extermination”

Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 hours ago★★★★★

Shad serviced our home today. As always your reps do an excellent job. I have company so not only did he have my dogs to help him but hers as well. Kudos to job well done!

Reasonable priceRodent extermination
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

Silver was exceptional. Answered all my questions. Was polite and professional. He noticed the problem areas before I could mention them to him. Glad I came back to Western Pest. Thank you.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Daniel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 hours ago★★★★★

Austin is great Does a great job and is a good guy

Paid $20–40Reasonable priceAnt exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Value
Kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Tom explained everything to me and did a great job. So personable and kind. Thank you!

Reasonable priceRodent extermination
LisaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kent serviced my yards today and did a thorough job. He also checked bait boxes. He was very friendly and professional and did an excellent job.

Paid $140–160Great priceRodent extermination
L6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thomas was awesome! He’s very thorough and patient answering all my questions and concerns as I’ve never had a rodent problem in any home before and possibly termites. I feel confident he, and his fellow coworkers, will take care of things from here on out.

Paid $200+Reasonable priceRodent exterminationTermite inspectionSpider extermination
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

These guys made a huge effort to come out earlier than originally planned. They are great at communicating and tailored their services for what we really needed. I highly recommend them.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AMAZING SERVICE! Thomas came to my home, I was in tears and after he left it was such a relief to feel at ease again. The people in the office were very kind as well. I recommend this company for life. Thanks to all!

Rodent extermination
DixieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly informative knocked on the door to dicuss findings I like that

Paid $20–40Reasonable priceRodent extermination
Lora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Austin does a great job! Our favorite technician!

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspection
Todd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Austin did a great job and was very informative on what he was doing.

Rodent extermination
LoriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Austin is a stellar member of the Western Pest Control Team! He has been with the company and treated my home many times over the last nearly 6 years. He did a thorough job of treating around the house and gave me a detailed report of specfic findings that he intervened on. Thank you Austin and the whole Team at…

Paid $80–100Reasonable priceRodent exterminationTermite exterminationSpider extermination
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Scott always does a wonderful job.

Rodent extermination
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very impressed with how quickly Western Pest sent Chris out to help with our gopher problem. Chris was efficient at setting up what needed to be done. Would highly recommend.

Paid $200+Reasonable priceRodent extermination
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Austin L. is awesome! Always friendly, on time, and does a great job every month. Really appreciate how reliable he is!

Paid $20–40Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott always does an awesome job. Very thorough

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
DavidLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, friendly, knowledgeable, gets the job done

Great priceRodent exterminationGeneral pest inspection
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Job well done. Preformed and explained what was being done.

Rodent extermination
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Hill is always exceedingly polite, and professional. He does a great job keeping us informed and diligently provides his services.

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
VickiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott has been coming here to our ranch for several years and has gotten all the pest problems under control. He is a gem! I trust him and his information.

Bed bug exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Elizah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always professional and does the job that needs to be done.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex was on time, professional, and efficient. He explained the services and pricing clearly and began treatment immediately. I recommend.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism
Ann11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Kyle was great, he let me know when he would arrive and he did a great job. Many thanks to Kyle and Western Pest Control!

Ant exterminationCockroach exterminationRodent extermination
RonaldLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I appreciate the consistency of Western Pest Control and the positive attitude of my technician Silver. Silver is always pleasant and polite. Excellent Service, thank you!

Ant exterminationRodent exterminationTermite inspection+ Professionalism
SusanLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex is such a pro and a really nice person. He explains everything about the service and is so kind and professional. A great representative of the company.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
JulesLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Adam was polite, professional and explained everything. He did a complete service of spraying our exterior & interior to make sure future bugs & scorpions will not been seen here. We appreciated how quick and efficient he was. We’re glad we called. Thank you Adam!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
LAURALocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The property we purchased was neglected and in desperate need of pest control services. Western pest control came out and took care of everything! Chris Hill did our last service and we are so happy with the results, we've had no sign of any insect or rodent problems in months! Thanks western pest control, !

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Shelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Silver was on time, vary polite and did a good job as I observed quietly in the distance.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
LattimoreLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Silver is my tech and he is just the best! I feel I can trust his professional opinion re: the pests on my property. He always greets me with a smile and is kind and courteous. Thank you for sending him our way.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
KirkLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My Tech, Silver Beatty was super friendly, quick to respond and just all around a nice guy he took action as soon as he could to take care of the mouse I found in my kitchen. I am happy to hear I caught it quickly and that it won't take long to get the critter.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mike came and inspected my business building for rodents. He arrived very quickly after I e-mailed their office about it, and he was very friendly and thorough! Would definitely recommend their services!

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
PAWS3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They always do a great job and all the techs are so friendly and courteous.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our technician was silver beatty. Very friendly. Very professional.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technicians were kind and helpful. Even though my pest issue was a bit of a mystery, Adam gave me lots of options to address the issue. Wonderful service!

Rodent extermination+ Quality
TammarieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brett did a great job, walked around through all of the bait stations with and showed me just how much of the bait had been used.

Rodent extermination+ Professionalism+ Value
NenaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Silver came very quickly when we called with our mouse issue. He was professional, good natured, knowledgeable and quick! We appreciated a quick resolution to our traumatic day!!:)

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Greg15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tyler was great! Polite and conscientious.

Rodent extermination+ Professionalism
Erick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Scott does the service on my cabin, he explained all their processes for keeping rodents out.

Rodent extermination+ Responsiveness+ Professionalism
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent extermination
Paulette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionRodent extermination
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Professionalism
Stevie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Quality+ Professionalism

Price

$56-49% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination99$76–$166
Cockroach extermination97$73–$246
Ant extermination81$76–$214
General pest inspection75$58–$128
Bug & insect extermination50$58–$133
Rodent extermination43$83–$323
Termite inspection19$81–$323
Termite extermination14$141–$371

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