Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 674 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 40% of pest control services.C
40

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.99
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 299
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 99 Google reviews tagged “Spider extermination” · showing 20

Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

Silver was exceptional. Answered all my questions. Was polite and professional. He noticed the problem areas before I could mention them to him. Glad I came back to Western Pest. Thank you.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional and detailed in taking care of our pest problem! Friendly and courteous and explained the services he would perform.

Paid $20–40Great priceSpider exterminationGeneral pest inspectionCockroach extermination
RonaldLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Western Pest control is a great company and they do a great job. Silver was our technician and he did a fine job.

Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Shad from western Pest Control arrived at the stated time. He was friendly and efficient in servicing my home.

Customer photo from Pam's review
Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
L6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thomas was awesome! He’s very thorough and patient answering all my questions and concerns as I’ve never had a rodent problem in any home before and possibly termites. I feel confident he, and his fellow coworkers, will take care of things from here on out.

Paid $200+Reasonable priceRodent exterminationTermite inspectionSpider extermination
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

These guys made a huge effort to come out earlier than originally planned. They are great at communicating and tailored their services for what we really needed. I highly recommend them.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Krystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys are great and so helpful! I called about our scorpion problem and had someone come out the very next day. Thomas was very friendly, professional, and thorough!

Paid $120–140Great priceSpider exterminationCockroach exterminationBug & insect extermination
LoriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Austin is a stellar member of the Western Pest Control Team! He has been with the company and treated my home many times over the last nearly 6 years. He did a thorough job of treating around the house and gave me a detailed report of specfic findings that he intervened on. Thank you Austin and the whole Team at…

Paid $80–100Reasonable priceRodent exterminationTermite exterminationSpider extermination
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

A professional and efficient pest control company. Their technician Thomas did an exceptional job of pest prevention.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
ChereeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Thomas was courteous and thorough. Thank you so much Thomas. We appreciate all you did for us today. Thomas went up and beyond. TY

Spider extermination
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Austin L. is awesome! Always friendly, on time, and does a great job every month. Really appreciate how reliable he is!

Paid $20–40Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Lydon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been using Western Pest control for some time and enjoy there service. My technician, Glenn, was kind and professional. I love how they text be when they are close and how Glenn took the time to text me and ask if I had any concerns they could address. Such an amazing experience!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Jeanette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott your the best

Reasonable priceSpider extermination
Mitzi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love my service with Western Pest Control and my technician Scott Carroll. I have been with WPC for 5+years and have never had a problem. They are reliable and courteous. I highly recommend their service!

Great priceCockroach exterminationSpider extermination
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott always does an awesome job. Very thorough

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They came on very short notice and got us taken care of.

Great priceSpider extermination
Sandy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was very professional. He didn’t try to push us to get a package we didn’t need. He was very friendly, straightforward and honest. He did a very thorough service. Overall an excellent job.

Reasonable priceTermite inspectionSpider exterminationCockroach extermination
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sterling is always a gentleman and he does a fantastic job of keeping my home free of unwanted pests

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Value
Bob14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chris treated our home yesterday despite the cold windy weather. Chris is always respectful and professional. And we continue to be bug free!

Ant exterminationBug & insect exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Yesterday, Western Pest Control serviced my home and property. I was alerted by email the day before of the coming service. I emailed back asking if service could be completed in the morning which they accommodated. Glenn completed the service. Was prompt, very polite and accommodating. Thanks to all for the continued great service.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (79 more) →

Price

$56-49% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination99$76–$166
Cockroach extermination97$73–$246
Ant extermination81$76–$214
General pest inspection75$58–$128
Bug & insect extermination50$58–$133
Rodent extermination43$83–$323
Termite inspection19$81–$323
Termite extermination14$141–$371

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