Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 674 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 40% of pest control services.C
40

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$141–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 211

All 14 Google reviews tagged “Termite extermination”

LoriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Austin is a stellar member of the Western Pest Control Team! He has been with the company and treated my home many times over the last nearly 6 years. He did a thorough job of treating around the house and gave me a detailed report of specfic findings that he intervened on. Thank you Austin and the whole Team at…

Paid $80–100Reasonable priceRodent exterminationTermite exterminationSpider extermination
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Yesterday, Western Pest Control serviced my home and property. I was alerted by email the day before of the coming service. I emailed back asking if service could be completed in the morning which they accommodated. Glenn completed the service. Was prompt, very polite and accommodating. Thanks to all for the continued great service.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
LyndseyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Silver came out to fix some termite traps that had worked their way out of the ground because of frost over winter. He got them all back in quickly and reset some of the others that had been starting to pop up as well. His service was much appreciated. Thank you!

Termite extermination
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Hill is always exceedingly polite, and professional. He does a great job keeping us informed and diligently provides his services.

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Western Pest control to come out and inspect our termite issues. Dealing with the office and setting up an appointment was painless. Adam Trusell came out and met with us and performed an insect and termite inspection. He was extremely thorough with his inspection and explanation of options for treatment…

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
LAURALocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The property we purchased was neglected and in desperate need of pest control services. Western pest control came out and took care of everything! Chris Hill did our last service and we are so happy with the results, we've had no sign of any insect or rodent problems in months! Thanks western pest control, !

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Cara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Service is always great from Western Pest Control, I have referred you guys to many others. The Technicians are always nice, on time, and respectful, AND they do a great job, and they know their job as well! 10 STARS!!!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Chris was on time on a a day that I needed a quick response to a problem I had with ants and termites. He quickly found the issues and gave a comprehensive evaluation and remediation solution. I have used these guys in the past but went to "cheaper" option but now I'm back and won't leave again.

Termite extermination+ Responsiveness+ Punctuality+ Quality
W9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott always does a great job at my house and is so professional, courteous, communicative and punctual!

Termite inspectionTermite extermination
JimLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Silver Beatty always does a great job. Since starting to use this company, Silver has sprayed so effectively that we have not seen one bug and we have been with them close to a year now. Great on-time service.

Ant exterminationCockroach exterminationGeneral pest inspection+ Quality
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Austin is a very good person and profesional

Bee exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Kyle, is a true professional and he did a great job. Thank you for your service

Termite extermination
PauleneLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Jon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Quality+ Professionalism

Price

$56-49% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination99$76–$166
Cockroach extermination97$73–$246
Ant extermination81$76–$214
General pest inspection75$58–$128
Bug & insect extermination50$58–$133
Rodent extermination43$83–$323
Termite inspection19$81–$323
Termite extermination14$141–$371

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