Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 674 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 40% of pest control services.C
40

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 223
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Termite inspection”

L6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thomas was awesome! He’s very thorough and patient answering all my questions and concerns as I’ve never had a rodent problem in any home before and possibly termites. I feel confident he, and his fellow coworkers, will take care of things from here on out.

Paid $200+Reasonable priceRodent exterminationTermite inspectionSpider extermination
FrankieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My tech gave me the information I needed to keep my termite stations. He pulled two out and showed me how the termites were eating the core and how they would go back to the queen and she would die from eating what they fed her. Also mentioned that across the street at Padre Lakes neighborhood with all their water…

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
LeNae10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Was able to assist me very quickly and professionally with my issue. New issue with some pesky plant no-see-um-s

Reasonable priceTermite inspection
Sandy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was very professional. He didn’t try to push us to get a package we didn’t need. He was very friendly, straightforward and honest. He did a very thorough service. Overall an excellent job.

Reasonable priceTermite inspectionSpider exterminationCockroach extermination
DinahLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We like it when Austin comes. He is so sincere and appreciative of us giving him business. He does a wonderful job!

Bug & insect exterminationGeneral pest inspectionSpider extermination
H7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a flight to catch, Rachelle and Glen mad adjustments in the schedule so that Glenn could inspect before I had to leave for The airport. I am very grateful

Termite inspection+ Responsiveness+ Professionalism
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Hill is always exceedingly polite, and professional. He does a great job keeping us informed and diligently provides his services.

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
VickiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott has been coming here to our ranch for several years and has gotten all the pest problems under control. He is a gem! I trust him and his information.

Bed bug exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Western Pest control to come out and inspect our termite issues. Dealing with the office and setting up an appointment was painless. Adam Trusell came out and met with us and performed an insect and termite inspection. He was extremely thorough with his inspection and explanation of options for treatment…

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
Malcolm13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Silver Beatty did a good job inspecting the termite bait stations and answering my questions regarding termites and the bait stations. He's a good representative of Western Pest Control.

Termite inspection+ Value
Wendy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As always, Scott did a great job. Thank you.

Termite inspection+ Responsiveness+ Punctuality+ Quality
RonaldLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I appreciate the consistency of Western Pest Control and the positive attitude of my technician Silver. Silver is always pleasant and polite. Excellent Service, thank you!

Ant exterminationRodent exterminationTermite inspection+ Professionalism
ChrisLocal Guide · 251 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex Hollingshead arrived during the appointed time window. He represented Western Pest Control professionally and conducted his inspection throughout our home respectfully. I highly recommend Western Pest Control for this service. We have also used this business for annual pest control service and plan to call on them again.

Termite inspection+ Responsiveness+ Punctuality+ Professionalism
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great people to work with fast efficient friendly will use them again

General pest inspectionTermite inspection
W9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott always does a great job at my house and is so professional, courteous, communicative and punctual!

Termite inspectionTermite extermination
JimLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Silver Beatty always does a great job. Since starting to use this company, Silver has sprayed so effectively that we have not seen one bug and we have been with them close to a year now. Great on-time service.

Ant exterminationCockroach exterminationGeneral pest inspection+ Quality
DB5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Silver Beatty was the technician who came to our home for our first service with Western Pest Control. He was ON TIME, professional, knowledgable and courteous. He answered all my questions and provided through service. We would highly recommend Mr. Beatty and Western Pest Control.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Austin is a very good person and profesional

Bee exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Jon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Quality+ Professionalism

Price

$56-49% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 63%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination99$76–$166
Cockroach extermination97$73–$246
Ant extermination81$76–$214
General pest inspection75$58–$128
Bug & insect extermination50$58–$133
Rodent extermination43$83–$323
Termite inspection19$81–$323
Termite extermination14$141–$371

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