Analyzing 10,011,54710M ReviewsFor 28,21628.2K Experts

Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 680 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 98% of pest control services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 59% of pest control services.C
59

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$164
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#77 / 252
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Home inspection” · showing 20

Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We had a scheduled service for next week, but because we had issues that we need to take care of right away. Silver came out and took care of them for us. I’m very pleased with the service that we’ve gotten from Western Pest Control everyone who’s come out there has done exceptional work.

Paid $200+Great priceHome inspectionRodent exterminationSpider extermination
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Lincoln always does a thorough job!. Our dogs love to bark at him.

Paid $40–60Reasonable priceHome inspection
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Western Pest Control has provided my routine pest control spraying for several years they are extremely proficient and professional. They provide reliable service and expert technicians like Adam Trusell who not just knowledgeable about their jobs but are also sensitive to my needs to work around with my dogs by…

Paid $40–60Great priceHome inspectionRodent exterminationBug & insect extermination
Curt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

As always Western delivered great, professional service.

Reasonable priceHome inspection
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time, good work, and no bugs

Paid $40–60Reasonable priceHome inspection
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Austin came to my place within 48 hours of my first call to them. He is very knowledgeable, helpful and friendly, he answered all of my questions and took the time to explain things to me. Very quick and easy process to start my service with Western. I highly recommend them to anyone who needs any type of pest control services.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspection
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service Lincoln

Great priceHome inspectionSpider exterminationCockroach extermination
BillLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Keeping those bugs and rodents.away.

Reasonable priceBat exterminationHome inspectionHornet & wasp extermination
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thomas was on time and so polite. Did such a good job. We appreciate him

Paid $40–60Reasonable priceHome inspection
Jennera4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great and friendly service! Chadein was very helpful and explained everything very well! I am happy to sign up for the services. Thanks for the help!

Paid $120–140Reasonable priceHome inspectionSpider exterminationCockroach extermination
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adam does a great job every time he comes to my house. We recently had some other part issues and he was on it right away and gave me options for elevating the issues. Awesome job Adam!

Paid $200+Reasonable priceHome inspectionRodent exterminationSpider extermination
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The service was excellent he killed a Ton of cockroachs H

Paid $40–60Reasonable priceHome inspection
Faye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Western Pest for years. We love ADAM. He is always prompt...professional...polite...and has such a winning personality. We will never consider another pest control service. We are lifers !

Paid $40–60Great priceHome inspectionRodent extermination
Lou5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Adam does a great job. I appreciate the communication and his willingness to take care of my property, very efficient,

Paid $20–40Reasonable priceHome inspectionRodent extermination
Billie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very accommodating and do a great job

Paid $20–40Great priceHome inspection
margrete13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have a zero landscape with lots of rocks. Without western pest control the cocktail roaches would take over.

Paid $20–40Reasonable priceHome inspection
Shayna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brennon was my tech and got me in super fast and made sure i was happy with all the details! Thanks so much

Great priceHome inspectionGeneral pest inspection
Lacee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Glenn did an awesome job of letting me know what he was doing and what would be happening monthly with the plan I wanted. He was friendly, kind and informative.

Paid $200+Reasonable priceHome inspectionRodent exterminationTermite extermination
Karli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brennan did a great job spraying our house! Friendly and did a thorough job! Thank you! 👏🏼

Paid $40–60Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brennan was a pleasure to work with

Paid $20–40Reasonable priceHome inspection

Show more home inspection reviews (16 more) →

Price

$45-58% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination99$73–$246
Spider extermination97$76–$166
Ant extermination71$76–$214
Bug & insect extermination69$58–$133
General pest inspection61$58–$128
Rodent extermination41$83–$323
Home inspection36$58–$164
Hornet & wasp extermination20$91–$282

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