Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 680 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 98% of pest control services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 59% of pest control services.C
59

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#137 / 296
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Hornet & wasp extermination”

Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

So appreciate Shad’s attention to detail. I always feel better after a Western Pest Control visit!

Paid $20–40Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
DennisLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shad explained why he qas here, what he was scheduled to do, and asked me if he should look for specific things. I said wasps, mice, and lizards. When he completed the service, he explained what he did, what he found.

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
BillLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Keeping those bugs and rodents.away.

Reasonable priceBat exterminationHome inspectionHornet & wasp extermination
Ember4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have really enjoyed having Western Pest Control do my services. Very easy to work with and very respectful, also they do an excellent job at getting rid of the bugs.. I give them 110% thanks

Paid $20–40Reasonable priceHome inspectionHornet & wasp extermination
KayLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Glenn from Western Pest was great today. He is prompt, courteous, and pays close attention to detail! Thank you Glenn for taking such good care of our home and keeping it pest free!

Reasonable priceHornet & wasp exterminationGeneral pest inspection
KathiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Monday June 17, Jay serviced my home. Such a nice guy! Jay did a great job. Western Pest has the best employees :) Thanks again, Kathi

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
rguercio10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alex called ahead and showed up promptly. Very courteous and professional. Keep up the good work, Alex. My phone and text interactions with the office has also been positive.

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott always performs very excellent service. He is courteous and professional. always very efficient.

Ant exterminationBee exterminationCockroach extermination+ Professionalism
Jennings5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician, Mahonri was very professional. Communication before and after service. Great job!

Ant exterminationCockroach exterminationHornet & wasp extermination
Nadine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mahonri did an amazing job taking care of the wasp nests around my home. I really appreciated the quick response. Thank you!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jenifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called to have someone take care of some wasp nests. They sent someone same day to take care of it. I wasn’t able to be home for it, but Chris Hill was kind enough to send me a text message saying he took care of the one I knew about and some I didn’t know about.

Hornet & wasp extermination
ShawnLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Another great job by Western Pest Control and Chris. No contact needed & everything was taken care of as expected.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection
Kaylie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Silver Beatty always does an incredible job. He is efficient (3 story house plus large yard with playsets) & effective. He lets me know exactly what he'll be doing and if I have extra concerns he addresses them. He deserves a raise.

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
R.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Silver was amazing. On time and took care of the wasps. Thank you. Absolutely the best pest control company around.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
DonnaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technicians are very professional thorough. I love that they wear ties and seem to enjoy their job,

Cockroach exterminationHornet & wasp exterminationMosquito extermination
cam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jaron did a great job!!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Larraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Austin took great care of this yard and perimeter . He was professional, knowledgeable and kind. Will definitely use Western and Austin again!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination
Danette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$45-58% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination99$73–$246
Spider extermination97$76–$166
Ant extermination71$76–$214
Bug & insect extermination69$58–$133
General pest inspection61$58–$128
Rodent extermination41$83–$323
Home inspection36$58–$164
Hornet & wasp extermination20$91–$282

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