Experts Reviews · Company report
Western Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Western Pest Control

Ivins, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 680 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Pest Control is better than 98% of pest control services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Pest Control is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Pest Control is better than 59% of pest control services.C
59

Reviews for your job

Customers hired Western Pest Control for 8 kinds of job.

Western Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Rodent extermination” · showing 20

Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We had a scheduled service for next week, but because we had issues that we need to take care of right away. Silver came out and took care of them for us. I’m very pleased with the service that we’ve gotten from Western Pest Control everyone who’s come out there has done exceptional work.

Paid $200+Great priceHome inspectionRodent exterminationSpider extermination
Marcia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A nice young man and very efficient

Reasonable priceRodent extermination
DennisLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shad explained why he qas here, what he was scheduled to do, and asked me if he should look for specific things. I said wasps, mice, and lizards. When he completed the service, he explained what he did, what he found.

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lincoln always does a fantastic job. He especially covers all entryways, covers fence line perimeter & perimeter of the house

Great priceRodent exterminationTermite exterminationSpider extermination
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Western Pest Control has provided my routine pest control spraying for several years they are extremely proficient and professional. They provide reliable service and expert technicians like Adam Trusell who not just knowledgeable about their jobs but are also sensitive to my needs to work around with my dogs by…

Paid $40–60Great priceHome inspectionRodent exterminationBug & insect extermination
Jayme8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Western Pest Control is always very responsive an their techs do an amazing job!! They are always courteous, friendly and amazing to work with! Keep up the great work!!

Rodent exterminationCockroach exterminationBug & insect extermination
BillLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Keeping those bugs and rodents.away.

Reasonable priceBat exterminationHome inspectionHornet & wasp extermination
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adam does a great job every time he comes to my house. We recently had some other part issues and he was on it right away and gave me options for elevating the issues. Awesome job Adam!

Paid $200+Reasonable priceHome inspectionRodent exterminationSpider extermination
Faye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Western Pest for years. We love ADAM. He is always prompt...professional...polite...and has such a winning personality. We will never consider another pest control service. We are lifers !

Paid $40–60Great priceHome inspectionRodent extermination
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They are really wonderful to work with. Adam is honest and goes above and beyond to be helpful.

Paid $60–80Reasonable priceRodent exterminationBug & insect exterminationService not listed
Lou5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Adam does a great job. I appreciate the communication and his willingness to take care of my property, very efficient,

Paid $20–40Reasonable priceHome inspectionRodent extermination
Denver13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris has expert knowledge, and arrived quickly to handle a gopher infestation in the neighbor's yard before it spread. He navigated the relational challenges with the neighbor with skill and sensitivity, and I could not be happier with his work.

Great priceRodent extermination
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Here’s a polished review you could use for Western Pest Control highlighting Tom Cottam’s strengths: --- ⭐️⭐️⭐️⭐️⭐️ Review for Western Pest Control – Technician: Tom Cottam We had the pleasure of working with Tom Cottam from Western Pest Control, and I couldn’t be more impressed. His performance is always…

Paid $60–80Reasonable priceRodent exterminationTermite exterminationGeneral pest inspection
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service was excellent and a very polite service man

Paid $20–40Reasonable priceRodent exterminationTermite inspectionBug & insect extermination
Lacee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Glenn did an awesome job of letting me know what he was doing and what would be happening monthly with the plan I wanted. He was friendly, kind and informative.

Paid $200+Reasonable priceHome inspectionRodent exterminationTermite extermination
SueLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Scott does a great job and is very thorough. Friendly and professional.

Paid $40–60Reasonable priceCockroach exterminationRodent extermination+ Responsiveness+ Quality
KathiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Monday June 17, Jay serviced my home. Such a nice guy! Jay did a great job. Western Pest has the best employees :) Thanks again, Kathi

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

ALEX did an awesome job this week. He is always pleasant and professional. He deserves the bonus thank how do I get up?

Rodent exterminationBug & insect exterminationAnt extermination+ Value
SueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Silver is the wonderful. Polite, professional and communicates very well. Thank you Silver

Cockroach exterminationRodent exterminationSpider extermination
MaryLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scott is very helpful and professional. There isn't a nicer, more kinder person. Thank you Scott for the many years of service.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (21 more) →

Price

$45-58% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination99$73–$246
Spider extermination97$76–$166
Ant extermination71$76–$214
Bug & insect extermination69$58–$133
General pest inspection61$58–$128
Rodent extermination41$83–$323
Home inspection36$58–$164
Hornet & wasp extermination20$91–$282

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