How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%92+13Replies to reviews 7%81+5.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREWestern Rooter & Plumbing
Garden Grove, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 288 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for plumbing leak detection
Clear ✕All 27 Google reviews tagged “Plumbing leak detection”
Excellent service and friendly, knowledgable staff!
Called in the morning and the plumbers were here by 2PM. Excellent service. I will recommend this service to anyone who has plumbing needs. THANK YOU!!!!
I was referred by my HVAC contractor to call Western Rooter, as the supply line that feeds my pool heater, fire pit, and built-in gas grill developed a gas leak. The Gas Company came out, smelled the gas leak, shut off that supply line, and tagged it The tech, Richie Ortiz, came and I explained the situation. With…
Hired Western Rooter twice over the past two years for pinhole leaks. Both times crew were on time and got the job done (leak detection and then pipe replacement). However, I didn't feel pricing was reasonable. The first time it was over $1000, the second was over $1700, $275 of it is for leak detection, so the rest is for replacing the pipe.
Professional, honest, I always request Mitch for all services as needed.
I have used Western Rooter several times. They always answer the phone, respond in a timely manner, are honest with what they find and I refer them to my friends! Their technicians are friendly and respectful too.
Mitch at Western Rooter has been assisting us in getting to know a home we just bought. He was able to repair leaking fixtures, advise on a water conditioning unit, and locate our water shut off valves. We will certainly be calling them again. They are responsive, fast, and efficient.
I scheduled an appt thinking there was a leak near the toilet. The base board was discolored and the wall above was bubbly. Flaco Z came w/ a co-worker. They looked at the affected area, took a picture and looked around the bathroom. He asked if we had a fan, we don't. He asked if the window was opened especially…
I recently called Western Rooter & Plumbing to finally fix a clogging issue that I'd been dealing with for a couple of years. From the beginning, the technician took the time to explain every possible solution, what each option would involve, and the estimated cost. I really appreciated that he wasn't trying to sell…
Love Western Rooter. I have them on speed dial. They have helped me with a range of services from removing clogs to installing faucets and replacing my water heater. They are honest, punctual, and every technician is friendly and professional. The company has a culture that prioritizes the customer experience above…
Excellent. Extremely punctual and professional. Explained everything very clearly and with a high degree of certainty. Fast service as well. Will call them again for any plumbing needs for sure.
I had Western Rooter & Plumbing out to install a Moen leak detection system, and they did a phenomenal job from start to finish. The technician, Rafael, arrived right on time and was incredibly professional throughout the entire visit. He knocked out the installation quickly, but what I appreciated most was the…
Very friendly, honest, professional service. Second time calling them for help with plumbing. Local go to plumber.
Got the job done and a fair price.
These guys are awesome. Jairo and Leo showed up right on time, just as promised, and took care of business. A little pricey, but when you’ve got a broken pipe inside your kitchen wall flooding under your kitchen and dining room floors, price becomes secondary. Professional, responsive, and worth it when you need the job done right.
Thanks to Shella, Arnold, Marvin and Christian for the quick turnaround...had a clog that they were able to take care of immediately next day, and then promptly address a tiny leak issue free of charge! All of them were really courteous and attentive to our needs - definitely learned a lot about plumbing as well!
We use Western Rooter for all our plumbing needs for our 52 year old building through the HOA and I use them personally, as well. They are amazing - prompt, professional, and always fix the problem. I personally just had my kitchen faucet fixed in less than 15 minutes after water started gushing like a fountain.…
The plumber diagnosed the leak issue quickly and provided the estimate to repair. I approved, and the plumber left to buy the needed parts and promptly returned. The plumber fixed the leak. He was personable and professional.
They arrived soon after I called requesting service, they were extremely polite, they quickly diagnosed the problem and offered helpful suggestions re. how to avoid such issues in the future, and they fixed the issue in about 15-20 minutes. Fantastic team and excellent service!
Great service, on time, took there time to find the source of my leak when American Leak detection company didn’t! I’m super impressed and extremely happy! Thank you for your service!
Daniel was amazing, very helpful, and answered all our questions. Made us feel very comfortable and resolved our shower and toilet drain very quickly. We had another company come before that Made a big deal and tried to sell us something for thousands of dollars. Then we called Western Rooters and Daniel came out…
We were having a small leak under our kitchen sink. James came out and performed an assessment of the problem. Based on his findings, he advised that we needed to replace the old faucet since there was a lot of corrosion at the connection. He did not charge us for the service call which we really appreciated! We…
Responsive, careful, smart about what needs to be done. Brandon is A+!
Western has been great! Very friendly, knowledgeable, and forthright with their info. Prompt, responsive, and helpful! All much appreciated!!!
Arnold is very diligent doing his job and explain to me with all the details.
we have used Western Rooter & Plumbing a couple of times now and they provided good service each time.The latest time we used them was for fixing dish washer leaking. The technician was professional, polite and helpful.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 39 | $205–$478 |
| Toilet repair | 34 | $209–$607 |
| Plumbing leak repair | 31 | $248–$1.2k |
| Plumbing leak detection | 27 | $54–$495 |
| Faucet repair | 21 | $271–$659 |
| Plumbing pipe repair | 20 | $305–$1.1k |
| Water heater installation | 16 | $1.2k–$2.4k |
| Outdoor plumbing system repair | 13 | $321–$1.0k |
