How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%92+13Replies to reviews 7%81+5.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREWestern Rooter & Plumbing
Garden Grove, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 288 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for toilet repair
Clear ✕All 34 Google reviews tagged “Toilet repair”
Western Rooter responded quickly to my call for service. The service men were polite and knowledgeable. The job of fixing my toilet was well done.
Happy with the service. Nice knowledgeable team members.
Prompt and courteous service.
Western Rooter came out the next day after I called. We had a leaking toilet, we thought, but the tech checked everything and found no leak. Turns out he and I both missed it. The leak was at the bolt connection where the tank connects to the bowl. Easy to miss . Even so, the Western Rooter tech was very nice…
Mitch at Western Rooter has been assisting us in getting to know a home we just bought. He was able to repair leaking fixtures, advise on a water conditioning unit, and locate our water shut off valves. We will certainly be calling them again. They are responsive, fast, and efficient.
Elias was very knowledgeable, and Professional. He was confident when explaining the plumbing process, which is extremely important to the customer(s) that do not know anything about plumbing.
Justin completed another repair (toilet replacement) for my small apartment building in Burbank- no issues. We appreciate the reliable service.
Great service and honest assessment.
Very quick response. Fixed the problem.
I appreciate the fact that the Western Rooter staff always keeps you informed about their progress. They let you know when they will arrive, describe the problem and the cost to fix it. They also let you know the progress and when they are finished.
Western Rooter is the best. Their technicians were on time, friendly, and did a great job all for a good price. I highly recommend them!
Great experience. The response was quick. Customer service was excellent. Scott the plumber was very professional and explained everything. Was efficient in working and getting the part fixed. I will call again.
Arnold and the team are really good kind they know what they doing and they always complete what they promise i really recommend them 100% they did many repairs today i feel is a fair price
Ruben was excellent. He explained everything very well. I will continue to use your company in the future.
Needed them ASAP and Shella was able to get me an appointment the NEXT DAY. Team was very patient very kind and awesome to have helping you. Highly recommend. Thank you Shella!
Professional and proficient.
Great service and very professional. Unclogged our sewer line and found a few cracks in the pipe. They applied Epoxy Resin liner to fix the cracks within a couple of days, and they also are quick to fix my water heater, highly recommend!
I recommend Western Rooter. 5/5 Alberto, arrived in a timely manner. Alberto was very professional. Explained the problem. All resolved! Happy with service.
These guys arrive on time, are fast, efficient and very professional. I've hired them twice already and will call them again of needed to. I highly recommend Western Rooter.
The problem was fixed when they came but they had good advice and weren’t pushy, which increased my trust in Western Rooter.
Great response! Ordered needed parts and ready to go very quickly! Service with expertise and a smile! Will call them again!
Western Rooter is excellent! Carlos gave me a great quote to put in a new copper water main and pressure regulator and he explained everything really well. He came promptly when he was scheduled, finished the work quickly and thoroughly, explaining everything along the way. The work was good and he was friendly and…
Great and fast job performed.
I have been using Western for quite a few years now. Water heater, shower cartridge replacement, kitchen sink replumb, multiple angle stop replacement, drain cleaning, toilet tank rebuilds, gas valves, etc.. All of the guys sent out were great, very professional. Thank You, Brandon, Elias, and Silver.
Western has been great! Very friendly, knowledgeable, and forthright with their info. Prompt, responsive, and helpful! All much appreciated!!!
The crew showed up on time clean and ready to solve my problem. They worked hard until problem solved. Great job
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 39 | $205–$478 |
| Toilet repair | 34 | $209–$607 |
| Plumbing leak repair | 31 | $248–$1.2k |
| Plumbing leak detection | 27 | $54–$495 |
| Faucet repair | 21 | $271–$659 |
| Plumbing pipe repair | 20 | $305–$1.1k |
| Water heater installation | 16 | $1.2k–$2.4k |
| Outdoor plumbing system repair | 13 | $321–$1.0k |
