How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%92+13Replies to reviews 7%81+5.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREWestern Rooter & Plumbing
Garden Grove, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 288 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for water heater installation
Clear ✕All 16 Google reviews tagged “Water heater installation”
Jairo is knowledgeable, professional, and courteous. He cleared my tub drain on a previous service call and informed me that my water heater was 35 years old, making lots of loud noises. I am grateful for his recommendation to replace my water heater BEFORE it goes out on me! Jairo and his crew are attentive to…
The whole experience was fantastic. From staff members of the office to representative staff were just great people to work with. The work and cleanliness is impeccable! I'll recommend them without hesitation!
On time, easy to work with, and was able to provide clear understanding on estimates. We decided to go with them on the water heater installation. Required very little need from me as they hauled everything away and replaced it with a new heater. They cleaned up the area for me as well (left it cleaner than when started!).
Very knowledgeable and excellent service. Would highly recommend.
Western Rooter was excellent to work with. They worked with me to get I needed done and were very knowledgeable. I needed my tankless water heater replaced, and they did not try and upsell me on much more expensive options, which two other companies I received bids from did. They advised I could replace the tank…
Professional, On time, and definitely the best around. Had a list of items I needed fixed, all handled faster than expected. 5 star service 👍🏽
Love Western Rooter. I have them on speed dial. They have helped me with a range of services from removing clogs to installing faucets and replacing my water heater. They are honest, punctual, and every technician is friendly and professional. The company has a culture that prioritizes the customer experience above…
I have had them out twice. Both times they did a very good job abs were clean and friendly. Prices seemed fair. I would recommend them.
The team was on time, informative, and very knowledgeable. They spent nearly one hour assessing our property, reviewing options, and answering all of our questions. We like it!
Great service and very professional. Unclogged our sewer line and found a few cracks in the pipe. They applied Epoxy Resin liner to fix the cracks within a couple of days, and they also are quick to fix my water heater, highly recommend!
Derrick from Western Rooter was fantastic! He was timely, professional, and repaired our broken water heater in just a few hours. I highly recommend him!
Timely professional, courteous, informative, patient, knowledgeable
Rafael was amazing! On time, on point! Swapped out our old water heater for a new one in record time! Thanks WR&P!
I have been using Western for quite a few years now. Water heater, shower cartridge replacement, kitchen sink replumb, multiple angle stop replacement, drain cleaning, toilet tank rebuilds, gas valves, etc.. All of the guys sent out were great, very professional. Thank You, Brandon, Elias, and Silver.
The technician, CJ, arrived early, was extremely knowledgeable, and took the time to walk my client through the main sewer line inspection process. I highly recommend Western Rooter & Plumbing to anyone looking for a reliable and professional team!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 39 | $205–$478 |
| Toilet repair | 34 | $209–$607 |
| Plumbing leak repair | 31 | $248–$1.2k |
| Plumbing leak detection | 27 | $54–$495 |
| Faucet repair | 21 | $271–$659 |
| Plumbing pipe repair | 20 | $305–$1.1k |
| Water heater installation | 16 | $1.2k–$2.4k |
| Outdoor plumbing system repair | 13 | $321–$1.0k |
