Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%76+18.4Value 14%87+12.3Replies to reviews 7%97+6.9Craft & service penalty96−0.4Momentum penalty85−1.5Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREWestfall's Lawn and Pest Control
Longboat Key, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 79 flea exterminators · 4.8★ from 1,126 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Westfall's Lawn and Pest Control is better than 82% of flea exterminators.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Westfall's Lawn and Pest Control is better than 76% of flea exterminators.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Westfall's Lawn and Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Westfall's Lawn and Pest Control is better than 87% of flea exterminators.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Westfall's Lawn and Pest Control is better than 85% of flea exterminators.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Westfall's Lawn and Pest Control is better than 97% of flea exterminators.A
97
Reviews for your job
Customers hired Westfall's Lawn and Pest Control for 8 kinds of job.
Westfall's Lawn and Pest Control for irrigation system repair & maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
All 6 Google reviews tagged “Irrigation system repair & maintenance”
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We highly recommend Westfall Lawn & Pest Control. They have excellent customer service and take pride in their work. Before Westfall, our lawn was slowly dying. Now our grass is greener than ever before. We only use Westfall.
Irrigation system repair & maintenanceLawn pest controlYard work+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Chris was an outstanding professional will be back just for him
Irrigation system repair & maintenanceLawn mowing & maintenanceLawn pest control+ Responsiveness+ Punctuality+ Quality
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Go see Chris May, he’s the best around.. 5 star service.
Irrigation system repair & maintenanceLawn mowing & maintenanceLawn pest control+ Responsiveness+ Punctuality+ Quality
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great service from Chris May every time.
Irrigation system repair & maintenanceLandscape designLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
KelliLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
HIGHLY RECOMMEND WESTFALLS! We used other lawn and pest companies in the past, but since we hired Westfalls, our grass and trees finally look healthy. We have not seen any bugs inside the home, and I want to note here that they do not spray inside at all, only outside. And we just used them to catch rats in our…
Ant exterminationCockroach exterminationIrrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Linda4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationHornet & wasp exterminationIrrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Price
$81-27% vs typical flea exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 14%Reasonable 76%Overpriced 4%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Weed control | 186 | $66–$99 |
| Lawn pest control | 83 | — |
| Spider extermination | 50 | $56–$136 |
| Cockroach extermination | 48 | $63–$214 |
| Rodent extermination | 39 | $76–$282 |
| Hornet & wasp extermination | 38 | $103–$282 |
| Termite extermination | 38 | $91–$371 |
| Bug & insect extermination | 16 | $63–$136 |
