Experts Reviews · Company report
Westminster Veterinary Group logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%67+16.2Value 14%65+9.2Replies to reviews 7%37+2.6Craft & service penalty84−1.6Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Westminster Veterinary Group

Garden Grove, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 42 veterinary dentists · 4.6★ from 615 Google reviews

Report card

Percentile vs other veterinary dentists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Westminster Veterinary Group is better than 72% of veterinary dentists.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Westminster Veterinary Group is better than 67% of veterinary dentists.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Westminster Veterinary Group is better than 84% of veterinary dentists.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Westminster Veterinary Group is better than 65% of veterinary dentists.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Westminster Veterinary Group is better than 100% of veterinary dentists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Westminster Veterinary Group is better than 37% of veterinary dentists.D
37

Reviews for your job

Customers hired Westminster Veterinary Group for 3 kinds of job.

Westminster Veterinary Group for exotic animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Exotic animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 49 Google reviews tagged “Exotic animals” · showing 20

Katharynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

This was our first time taking our bunny for his first check up our experience there went very well. The staff and the doctor there were very kind and patient with us. 10/10 experience, if i could give them 10 stars, I would.

Reasonable priceExotic animals
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a good experience, first time taking my tortoise to a vet who cares for exotic animals. I feel like my tortoise got good care and I by appreciate Dr Rettig's care, and helpful advice. The staff in the front office were helpful and friendly. Since I'm not sure how vet prices typically are for this type of…

Not sureExotic animals
JoanBrett9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They showed great care and knowledge regarding our Sulcata tortoise.

Reasonable priceExotic animals
Katrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First of all, they see exotics—which was so important to me! Secondly, the customer service was excellent. The entire staff was friendly, welcoming, and professional, and Dr. Tran was awesome! She took the time to answer all of my questions, was very informative, and made me feel completely comfortable. Third, the…

Great priceExotic animals
Brenda14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This veterinary clinic makes you feel very comfortable from the moment you enter, the staff is very friendly, they explained each process to us with our puppy, we loved it. My dog ​​is very happy when I take him to this place. After a year, I can still say that they are very kind and treat my dog ​​so well. My dog…

Great priceLarge animalsBirdsExotic animals
Celeste3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

All the staffs are very friendly and accommodating. Ever since I entrusted the care of my baby bugsy to them, I didn’t encounter any problem or issues with them.

Reasonable priceExotic animals
CostaLocal Guide · 392 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very happy with this veterinary. The staff is great and the doctors seem to know what they are doing. I have brought two different animals to this place. My Great Dane had some type of ear infection that wouldn’t go away and also I had a Bearded Dragon that got sick. Things my go to vet and i highly recommend them!

Reasonable priceLarge animalsExotic animals
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The staff was friendly and the veterinarians were thorough in telling the diagnosis of my turtle

Reasonable priceExotic animals
Tct2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very helpful and kind

Great priceExotic animals
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful Doctors and Staff

Reasonable priceExotic animals
Isabela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Truly one of the best exotic animal vets you’ll find around OC/LA. Dr. Hueston has treated my 12 year old bunny for years, and is very knowledgeable and kind.

Reasonable priceExotic animals
kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A little pricy without insurance but they care and they do a good job

Exotic animals
NadineLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Took care of my red foot tortoises who had respiratory illness over night!! Have to go under to the muscle!!😇🥰🥰

Reasonable priceExotic animals
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vet visits can be incredibly daunting for both me and my pets, especially when my chameleon got sick. However, the team at Westminster Vet Group were amazing. They were able to fit us in the schedule quickly and work with my price range while ensuring my pets felt completely comfortable and cared for throughout our visit.

Not sureExotic animals
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great customer service. You can tell that they really care about your pets!

Reasonable priceExotic animals
Jana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Brought my elderly bunny in for his nail trim - so glad I don't have to do it myself! Staff is always caring and kind.

Great priceExotic animals
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Doctor H and the vet techs were very understanding of my concerns for my bunny Carat and her dental problems. They thoroughly explained her condition and the procedure. They were able to perform the procedure asap. They were accommodating regarding drop off and pick up. The receptionists were helpful with billing as…

Not sureExotic animals
Halcyon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clean and cordial. The staff were incredibly nice throughout the visits and they took great care of my pet. Definitely recommend.

Reasonable priceExotic animals
JillLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have seen all 4 veterinarians at Westminster Veterinary Group and they are all great and assisted us with postcare for our guinea pig's surgery. Dr. Hueston performed 3 surgeries on my guinea pigs in the past and they all did well and survived. They are great!

Exotic animals
Walt11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was very impressed with care and understanding they showed my to Bunny. Thank you very much

Reasonable priceExotic animals

Show more exotic animals reviews (29 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 7%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Exotic animals49—
Large animals25—
Birds22—

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