Experts Reviews · Company report
Westminster Veterinary Group logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%67+16.2Value 14%65+9.2Replies to reviews 7%37+2.6Craft & service penalty84−1.6Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Westminster Veterinary Group

Garden Grove, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 42 veterinary dentists · 4.6★ from 615 Google reviews

Report card

Percentile vs other veterinary dentists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Westminster Veterinary Group is better than 72% of veterinary dentists.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Westminster Veterinary Group is better than 67% of veterinary dentists.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Westminster Veterinary Group is better than 84% of veterinary dentists.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Westminster Veterinary Group is better than 65% of veterinary dentists.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Westminster Veterinary Group is better than 100% of veterinary dentists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Westminster Veterinary Group is better than 37% of veterinary dentists.D
37

Reviews for your job

Customers hired Westminster Veterinary Group for 3 kinds of job.

Westminster Veterinary Group for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 25 Google reviews tagged “Large animals” · showing 20

DarrenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great customer service from the time we arrived until the time we left they took amazingly great care of our dog and bird all of the staff was very helpful I highly recommend this place for all your pet needs and the place was amazingly clean and well taken care of

Great priceLarge animalsBirds
Brenda14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This veterinary clinic makes you feel very comfortable from the moment you enter, the staff is very friendly, they explained each process to us with our puppy, we loved it. My dog ​​is very happy when I take him to this place. After a year, I can still say that they are very kind and treat my dog ​​so well. My dog…

Great priceLarge animalsBirdsExotic animals
CostaLocal Guide · 392 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very happy with this veterinary. The staff is great and the doctors seem to know what they are doing. I have brought two different animals to this place. My Great Dane had some type of ear infection that wouldn’t go away and also I had a Bearded Dragon that got sick. Things my go to vet and i highly recommend them!

Reasonable priceLarge animalsExotic animals
Alyssa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Amazing staff. So friendly and helpful. They take care of all our pets . I feel very comfortable taking my babies here

Reasonable priceLarge animals
GinaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great animal loving employees- great customer service. They are all super nice

Reasonable priceLarge animals
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★

The staff and the doctors are wonderful. Marley was and always is in good hands.

Not sureLarge animalsService not listed
SherylLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great experience at your place, monkey sue is always gets great care .I love the staff as well you are very helpful and careful.

Great priceLarge animals
Marsha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been taking my reptiles to WVG for years. Dr. Hueston is an amazing retile vet, as well as any other animal. Dr. Rettig saw out dog, Otis, recently. We had recently transferred him to WVG from his original vets. since he was 8 weeks old. Add 3 feral cats, and now all of our animals are WVG patients. Dr.…

Customer photo from Marsha's review
Reasonable priceLarge animals
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always a great experience with Dr. Houston. My pups have been going to them since i got them. My Ted has been seeing Dr. Houston since he was 10 weeks old. He will Be 12 in January. My peach since she was a couple months when I got her and now she is going on 3.

Reasonable priceLarge animals
Sulee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We totally love the vets. They’re and trust them with our dog. He is like our child.

Great priceLarge animals
RoryLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courteous service and knowledgeable staff.

Reasonable priceLarge animals
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr. Reddick did an excellent job euthanizing my 26 year old cat …she made the situation so lovely and heartwarming that I didn’t fall apart….this vet clinic is excellent!

Reasonable priceLarge animals
mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very friendly and caring staff.

Reasonable priceLarge animals
Marlene9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been going to Westminster Vet for years. All the vets techs and front office employees are very caring. They treat our furry babies as their own.I recommend Westminster Vet to my family and friends.

Reasonable priceLarge animals
pamLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We were very stressed out with the condition of our girl,Gigi. Dr Rettig was great with her and took the time with us to fully explain her condition.The support team was great as well. We were in and out in 2 hours. It really helps when you're 1 St to be seen. Thank you WVG.

OverpricedLarge animals
LMLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Within 3 min I was told my GSD dog would probably need an amputation, that his age of 12 1/2 did not negate him getting dental work, that I needed $1000 flea treatment, and a $400 allergy shot. BUT not once were the itchy spots looked at that I was there for. To make it worse, I went to this Vet because it was…

OverpricedLarge animals
MIKE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great staff, they are always friendly and take great care with my dogs.

Reasonable priceLarge animals
NatLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I’ve been bringing my dog here since I first got him when he was 8 weeks old and 5lbs. He still loves this place and its staff just as much, 3years later. Thank you for taking such good care of my pup!

Reasonable priceLarge animals
IsaacLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service and all staff show they care

Reasonable priceLarge animalsExotic animals
WalterLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Took my newly adopted dog in for it's first checkup. They reviewed all the records and suggested a couple of vaccines so had them give them, now he good for a year. Very courteous and knowledgeable, thank you.

Not sureLarge animals

Show more large animals reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 7%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Exotic animals49—
Large animals25—
Birds22—

Compare with