Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Whiskers on Kittens Boarding and Dog and Cat Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%51+27.8Reliability 24%33+8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty80−2Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Whiskers on Kittens Boarding and Dog and Cat Grooming

Doraville, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 96 pet services · 4.6★ from 449 Google reviews

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Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whiskers on Kittens Boarding and Dog and Cat Grooming is better than 51% of pet services.C
51
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whiskers on Kittens Boarding and Dog and Cat Grooming is better than 33% of pet services.D
33
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Whiskers on Kittens Boarding and Dog and Cat Grooming is better than 80% of pet services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whiskers on Kittens Boarding and Dog and Cat Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whiskers on Kittens Boarding and Dog and Cat Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Whiskers on Kittens Boarding and Dog and Cat Grooming is better than 100% of pet services.A
100

Reviews for your job

Customers hired Whiskers on Kittens Boarding and Dog and Cat Grooming for 5 kinds of job.

Whiskers on Kittens Boarding and Dog and Cat Grooming for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 39/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Dog grooming”

Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★

I would like to leave a review regarding my dog’s horrible experience at this groomer’s establishment. Right off the bat, when I arrived the morning of his appointment, the lady who took him in did not seem nearly as gracious or welcoming as she was when I first called to schedule the appointment. When we picked…

Customer photo from Vanessa's reviewCustomer photo from Vanessa's review
Not sureDog grooming
Rica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They are so nice and they take care of your animals. I definitely recommend coming to this vet.

Great priceDog grooming
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They always do such a great with my two dogs. Very nice staff!

Reasonable priceDog grooming
ToniLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Come here for dog grooming for my Shih Tzu/ bichon mix. Chynna always does a great job at affordable price.

Great priceDog grooming
Chelsea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve been taking my baby here for years to get groomed. It’s always a 10/10 experience with excellent pricing.

Dog grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 57%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Cat boarding14—
Cat grooming10—
Dog grooming5—
Other pet boarding4—
Cat ear cleaning3—

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