Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
Google reviewers rate this Doraville pet boarding and grooming service 4.6 out of 5 based on 449 reviews, with the owner responding to all feedback. Customers frequently praise the staff’s friendliness, attentive care, and clear communication, noting that pets often enjoy outdoor time and receive detailed updates. However, several low-star reviews cite concerns regarding facility cleanliness, high pricing relative to perceived grooming quality, and instances of inadequate attention to animal health or safety during visits.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
449 Google reviews we collected
Phrases our text analysis found in 363 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 363 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very attentive to my cat’s needs — they actually take the time to get to know the cats.”
“…and concerns regarding the intake process and grooming, I received an unprofessional response accusing me of trying to “screw” businesses and calling…”
“I highly recommend Whiskers on Kittens for cat grooming!”
“As a first time customer, I WOULD DEFINITELY NOT RECOMMEND this place.”
“They do such a great job taking care of Taurus; in the beginning he was weird about being around other cats (he’s a dog at heart) and they were so swe…”
“When I walk in this place the cat feces and urine smell was horrible.”
“Chynna always does a great job at affordable price.”
“Perhaps he was/ but having these pictures up just increased stress and reminded me $40 a night to spend in a carrier cage is not worth it.”
“They’re friendly, reliable, and you can get an appointment very quickly.”
“just sprayed perfume and waited hours.”
“I highly recommend Whisker On to anyone looking for a reliable and caring cat grooming service — they definitely exceeded my expectations!”
“They fully explained everything to me and made sure I understood everything before I left my pet with them.”
“…oncerns I raised about my dog’s bleeding nail, visible cuts, and the lack of communication during the appointment, I was personally insulted and calle…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Whiskers on Kittens Boarding and Dog and Cat Grooming for 5 kinds of job. Pick one to see what they paid and said.
Excellent service, friendly personnel.. Reasonably priced. Very responsive to cat grooming asks.
The staff was very friendly and caring for my cat. They fully explained everything to me and made sure I understood everything before I left my pet with them. I highly recommend Whiskers on Kittens for cat grooming!
I don't know where they got these reviewers! When I walk in this place the cat feces and urine smell was horrible. The floors were dirty and I really could not resist looking at the area to see where she planned to keep my cats. So I told her that I wanted to see. It was the dirtiest and funky place I ever seen of…
Great staff! Great Service! Staff paid attention to details during our orientation visit ensuring flawless execution while I was away. And the cats appreciated it too!
Suzanna, Barbara, & Morgan were great!!! Very attentive to my cat’s needs — they actually take the time to get to know the cats. They were also incredibly patient & kind. Highly recommend!
Wonderful cat boarding place. I love that my cat gets time out of her cat condo to roam around while she’s here. My cat is always well taken care of. The staff is very friendly.
| Job | Reviews | Category typical |
|---|---|---|
| Cat boarding | 14 | — |
| Cat grooming | 10 | — |
| Dog grooming | 5 | — |
| Other pet boarding | 4 | — |
| Cat ear cleaning | 3 | — |
4.6 ★★★★★ 449 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Loved it, Bobo had so much fun! Great service and pricing! 100% A+
Thank you so much for this kind review! We hope to see you again soon
Did not like the results
We're sorry our services didn't reflect the care and quality we strive for. Please feel free to come back for a dicounted grooming service and let us make it up to you!
Don’t groom your cats here. Overpriced for the low quality !
We're sorry you weren't satisfied with the grooming service. We strive to provide great service and we are more than happy to re-do any grooming that doesn't meet those standards. Please give us a call at 770-653-4038 and we will book you asap for a touchup, free of charge. Thank you!
Excellent service, friendly personnel.. Reasonably priced. Very responsive to cat grooming asks.
Thank you so much we are so thankful you use us!!!
Great service every time! thank you!
Thank you so much we are so proud of our staff and we love your loved one!!!
The staff was very friendly and caring for my cat. They fully explained everything to me and made sure I understood everything before I left my pet with them. I highly recommend Whiskers on Kittens for cat grooming!
Thank you so much, we think we have the best groomers around. Thank you for sharing your loved one with us!!!
I don't know where they got these reviewers! When I walk in this place the cat feces and urine smell was horrible. The floors were dirty and I really could not resist looking at the area to see where she planned to keep my cats. So I told her that I wanted to see. It was the dirtiest and funky place I ever seen of been in. I can't believe they are allowed to do business. The customer should be ashamed to leave their babies there. I wish I had taken pictures.
Marcia, we are sorry for your experience we pride ourselves on keeping our place as clean as possible an when you house as many cats as we do smell is a constant chore. I think you will find the same this with other animal care facilities, but I have never been in there that the floors were not clean
Great staff! Great Service! Staff paid attention to details during our orientation visit ensuring flawless execution while I was away. And the cats appreciated it too!
Thank you so much for this review! We hope to see you again soon :)
Suzanna, Barbara, & Morgan were great!!! Very attentive to my cat’s needs — they actually take the time to get to know the cats. They were also incredibly patient & kind. Highly recommend!
Thank you so much for this review!
Wonderful cat boarding place. I love that my cat gets time out of her cat condo to roam around while she’s here. My cat is always well taken care of. The staff is very friendly.
Thank you for this rating and review!
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Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
