Experts Reviews · Company report
Whit's Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%75+18.2Value 14%99+14Replies to reviews 7%44+3.1Momentum penalty93−0.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Whit's Auto Repair, Inc.

Nampa, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #684Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 655 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whit's Auto Repair, Inc. is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 75% of auto repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Whit's Auto Repair, Inc. is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whit's Auto Repair, Inc. is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 44% of auto repair shops.C
44

Reviews for your job

Customers hired Whit's Auto Repair, Inc. for 8 kinds of job.

Whit's Auto Repair, Inc. for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#151 / 153

All 8 Google reviews tagged “Brake service & repair”

Enarosa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This shop is the best in Nampa. I have taken all 3 of my cars here and every time I go have had great experiences. Jessica and Greg are always explaining things to me in easy enough terms, so I have a working knowledge of what is being done to my vehicles. I know it takes time out of their busy days but when asked,…

Auto A/C replacementBrake service & repairAuto engine diagnostic
DonnaLocal Guide · 535 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent customer service, great prices family owned and operated would not go anywhere else for repairs. Everyone from start to finish is great, their goal is to make sure my vehicle is fixed properly. KEEP UP THE GREAT WORK

Brake service & repair
Elizabeth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Not a good honest company that they pretend to be definitely wolf in sheep's clothing. I went to them for a couple years and thought they were good honest people, tell they kept charging me for unnecessary things. I took my car to another mechanic because I suspected I didn't need those parts changed and found out I…

Auto maintenanceBrake service & repairOil change
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were efficient in getting my car in to be looked at .. not only did they look at it but they were looking up the parts needed to fix my jeep .. they gave me an estimate .. I was surprised at how reasonable they were .. I was very pleased with there customer service.. what they said they would do is exactly what…

Brake service & repairAuto engine diagnosticEngine repair
Travis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had taken my vehicle to other shops that kept telling me there was nothing wrong. Whit’s found the problem and fixed it within one day. Thank you. I was starting to think that I was imagining the problem!

Brake service & repair
David14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fairly new to Nampa so I went to the dealer for some routine maintenance. After their diagnostics and a possible 600 something cost I said no thanks. Whit's was recommended so I went there. Paid about half the cost of the dealership.

Brake service & repairBrakesAuto engine diagnostic
RussLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dropped off car in morning asking for brake pad replace. They went the extra mile in finding better clips and replacing the back rotors and still had it done by end of day and on estimate.

Brake service & repairBrakes+ Punctuality+ Quality+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairOil change+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 5%Not sure 5%

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