Experts Reviews · Company report
Whit's Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%75+18.2Value 14%99+14Replies to reviews 7%44+3.1Momentum penalty93−0.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Whit's Auto Repair, Inc.

Nampa, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #684Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 655 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whit's Auto Repair, Inc. is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 75% of auto repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Whit's Auto Repair, Inc. is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whit's Auto Repair, Inc. is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 44% of auto repair shops.C
44

Reviews for your job

Customers hired Whit's Auto Repair, Inc. for 8 kinds of job.

Whit's Auto Repair, Inc. for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#141 / 605
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Brakes” · showing 20

Mylee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All these 1 star reviews need to get a grip… cause these guys are amazing. I had an emergency with my Volkswagen and I called in the morning, then dropped it off that night and a day later it was all fixed! And WAY cheaper than any other place. Super nice staff, clean and professional, they know what they’re doing. Highly recommend.

Great priceAuto brake repairBrakesAuto maintenance
LC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Whit's Auto Nampa feels like a hidden Gem. I had a long trip out of state I needed a tune up for and they got it done in a pinch. And because of their thorough vehicle inspection they do on all of the vehicles, it was discovered we were in dire need of new brakes and wouldn't have even known it. I really like the…

Great priceGeneral repairs & maintenanceBrakes
Dave7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We trust Whit’s with all our cars.

Reasonable priceBrakes
Filberto3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome experience from a trusted auto shop, I have normally had a hard time finding a company I trust to not give me a fair price when taking care of my vehicles but Whits auto is not only fair priced but they insure they do a good job, since im moving ill likely do trips back to nampa make sure my car is well…

Reasonable priceTransmissionBrakes
Ashlee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest and great service.

Brakes
Edward8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough, very clear, and efficient

BrakesGeneral repairs & maintenance
Dr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good experience. Fast and friendly.

Auto emissions testingBrakes
David14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fairly new to Nampa so I went to the dealer for some routine maintenance. After their diagnostics and a possible 600 something cost I said no thanks. Whit's was recommended so I went there. Paid about half the cost of the dealership.

Brake service & repairBrakesAuto engine diagnostic
RussLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dropped off car in morning asking for brake pad replace. They went the extra mile in finding better clips and replacing the back rotors and still had it done by end of day and on estimate.

Brake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Karin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brought my mom’s 14 year old Hyundai in for a “2nd oppinion” after receiving a dealership quote to repair an oil leak and routine maintenance. Received a fair quote and repairs were done for about 1/3 of the dealership quote within 2 days. Would definitely recommend!

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Jessica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

For the last few years of going there, we have got nothing but good and honest service from them. The prices are good. Our family would trust them to work on any of our cars.

Body & TrimBrakesGeneral repairs & maintenance+ Quality
Randy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been extremely pleased with the service over several years and several vehicles. Equal quality and reliability, well trained mechanics and techs without the premium prices of the dealerships. I have always felt confident in their ethics as well. I've never been offered an inferior part or an unnecessary repair…

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Courteous and fast response

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had a severe vibration when braking. Whits automotive found that the rotors were warped and needing front brakes. Work done quick and less than I expected. No more vibration and the brakes work great.

Brakes+ Punctuality+ Quality+ Professionalism
BradLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great, honest customer service that kept you posted and got the job done in a timely manner. The price was also reasonable and I got to keep my arm and leg.

BrakesGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Nathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Thank you Whits. I would recommend Whits to anyone looking for an honest mechanic. They go above and beyond taking care of our needs.

BatteryBrakesAuto engine diagnostic
stacyEdited 6 months ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesOil change
Jordan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryBrakesOil change+ Punctuality+ Professionalism
ALocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality+ Quality+ Professionalism
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesElectrical+ Punctuality+ Quality+ Professionalism

Show more brakes reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 5%Not sure 5%

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