Experts Reviews · Company report
Whit's Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%75+18.2Value 14%99+14Replies to reviews 7%44+3.1Momentum penalty93−0.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Whit's Auto Repair, Inc.

Nampa, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #684Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 655 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whit's Auto Repair, Inc. is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 75% of auto repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Whit's Auto Repair, Inc. is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whit's Auto Repair, Inc. is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 44% of auto repair shops.C
44

Reviews for your job

Customers hired Whit's Auto Repair, Inc. for 8 kinds of job.

Whit's Auto Repair, Inc. for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#202 / 578
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “General repairs & maintenance” · showing 20

RITA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I appreciate your honesty and careful consideration. I always know that you are not inflating the costs. Thank you!

Air & cabin filter replacementGeneral repairs & maintenance
SteveLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent communication. Above and beyond on the free detailed inspection. Work was done completely and on time. They pointed out a possible further issue that was found when changing the fluid that I'll need to address sooner than I wanted to. Great to find a competent and trustworthy local mechanic that has…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
LC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Whit's Auto Nampa feels like a hidden Gem. I had a long trip out of state I needed a tune up for and they got it done in a pinch. And because of their thorough vehicle inspection they do on all of the vehicles, it was discovered we were in dire need of new brakes and wouldn't have even known it. I really like the…

Great priceGeneral repairs & maintenanceBrakes
ChuckLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very best place to take your vehicle! Period! Super friendly and customer oriented.

BatteryGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Jeremy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The few times I have used them my experience has always been amazing. Would highly recommend

Reasonable priceGeneral repairs & maintenance
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have never been to Whits auto repair my son referred me there i took my car in for repairs and they were done with it by the next day they were nice and friendly and explained what needed to be done I will definitely take my car back again

Reasonable priceGeneral repairs & maintenance
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Honest appraisal, fair price and good advice for keeping things up. And they'll find the problem and fix it. We've been with Whits for 20 years or more. Always been satisfied, and love the staff.

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementEngine repair
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Whitt’s auto repair has repaired both of our vehicles. They get our vehicles scheduled quickly and make drop off and pick ups easy. They warranty their work and ask a fair price. I have been very pleased with their service!

Reasonable priceGeneral repairs & maintenanceAuto A/C rechargeAuto brake repair
Cheryl15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are honest and straightforward. I appreciate their online presence for estimates, communication, and payment. They're a reputable business for auto repairs, and that can be hard to find.

Reasonable priceAuto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Service was great!

Great priceGeneral repairs & maintenance
Ehlondra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had an awesome experience with Whit's auto, they are fair priced and they insure they do a good job.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionAuto maintenance
myrna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I found Whit's online after a bad repair experience at another local shop. I'm so glad I gave them a try. They are an honest and trustworthy business; kind, personable and really go the extra mile. I couldn't be happier. All repairs have been done on time and have ended up costing less than the quoted price. Their…

Great priceGeneral repairs & maintenanceVehicle Inspection
CherriLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

It is easy to offer great service when everything goes as planned. Whit's showed how good they are when things don't go as planned. Greg really stepped up the service level and took ownership of the situation when a problem occurred after a recent repair. Greg's attitude and response to the issue have created a…

Great priceSteering & suspension repairGeneral repairs & maintenanceAuto brake repair
Donald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Whit’s Automotive is top-notch. Service, interactions, and communication are thorough and comprehensive.

Great priceGeneral repairs & maintenance
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I took my Ford Escape in for oil leaks which required some extensive work. Gregg informed me the Tech found issues with the Serpentine Belt and adjuster, needed New Spark Plugs. I said Fix it as I Trust them and consider them a friend. My Ford runs Stronger than it ever has and no oil leaks. It is cheaper to…

Reasonable priceGeneral repairs & maintenanceVehicle safety inspectionAuto maintenance
Enarosa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This shop is the best in Nampa. I have taken all 3 of my cars here and every time I go have had great experiences. Jessica and Greg are always explaining things to me in easy enough terms, so I have a working knowledge of what is being done to my vehicles. I know it takes time out of their busy days but when asked,…

Auto A/C replacementBrake service & repairAuto engine diagnostic
JamesLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car was making a disturbing noise that I could not pinpoint. Whit's quickly diagnosed it as a bad wheel bearing, discussed it with me, repaired it promptly, and had me going again the same day. The entire experience was positive. They deserve their great reputation.

General repairs & maintenance
Edward8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough, very clear, and efficient

BrakesGeneral repairs & maintenance
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Whit’s was great! They were able to get me in quickly and did a great job addressing the problems my vehicle was having. Would recommend to anyone!

Auto maintenanceEngine repairGeneral repairs & maintenance
Les6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Protective pan on my f150 was hanging down. Apparently the clips had broken. Dropped it off at Whit's and they fixeded it opinion no charge. Very friendly and accommodating. Thank you.

General repairs & maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 5%Not sure 5%

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