Analyzing 10,206,93810.2M ReviewsFor 28,88728.9K Experts

Experts Reviews · Company report
Whit's Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%75+18.2Value 14%99+14Replies to reviews 7%44+3.1Momentum penalty93−0.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Whit's Auto Repair, Inc.

Nampa, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #684Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 655 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whit's Auto Repair, Inc. is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 75% of auto repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Whit's Auto Repair, Inc. is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whit's Auto Repair, Inc. is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Whit's Auto Repair, Inc. is better than 44% of auto repair shops.C
44

Reviews for your job

Customers hired Whit's Auto Repair, Inc. for 8 kinds of job.

Whit's Auto Repair, Inc. for vehicle safety inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle safety inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#167 / 213
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Vehicle safety inspection”

Catharina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had some engine work done in the past year, unfortunately we had a repair failure, I returned the car and Craig had the problem scoped and realized that the repair was their error. They replaced and repaired the issue. We paid for non-related parts but they were quite reasonable. This is a very honest and…

Reasonable priceAuto engine diagnosticEngine repairVehicle safety inspection
TonyLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I brought my car in due the check engine light on the dash board. They ran the check and determined the cause of the problem and contacted me with an estimate to make the repair. I told them to proceed with the repair and said they would notify me when ready to pick up the car. We took the car in at 8am and picked…

Reasonable priceAir & cabin filter replacementAuto exhaust system repairVehicle safety inspection
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I took my Ford Escape in for oil leaks which required some extensive work. Gregg informed me the Tech found issues with the Serpentine Belt and adjuster, needed New Spark Plugs. I said Fix it as I Trust them and consider them a friend. My Ford runs Stronger than it ever has and no oil leaks. It is cheaper to…

Reasonable priceGeneral repairs & maintenanceVehicle safety inspectionAuto maintenance
Victoria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Whit's Auto Repair a few time and have been very pleased with their quality of service and professionalism. We will be bringing all our personal and company vehicles to Whit's Auto Repair from now on. Thanks for providing great service.

Auto maintenanceGeneral repairs & maintenanceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Oil change78—
General repairs & maintenance69—
Auto engine diagnostic55—
Engine repair49—
Auto maintenance27—
Brakes22—
Transmission20—
Electrical repair18—

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