Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Whitaker Auto Repair 4.9 out of 5 based on 279 reviews, with the owner responding to 13 percent of them. Customers frequently cite punctual service, fair pricing, and clear communication regarding necessary repairs, noting that the shop avoids unnecessary work. One low-star review criticized a seven-hour wait time without repairs, interior damage, and a diagnostic fee for known issues, though this isolated complaint contrasts with the overwhelmingly positive feedback about honesty and efficiency.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
279 Google reviews we collected
Phrases our text analysis found in 202 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had my oil changed, thanks to Whitaker auto repair for doing a great job.”
“Timely service, reasonable price, explains the work done.”
“Did a good job and didn't have to wait very long always very nice and respectful!”
“Extremely flexible, dependable, honest, AND my actual price was cheaper than it “could” have been.”
“Price was fair and right in the middle of Google's estimate.”
“I trust these guys to do a great job without over charging me.”
“I highly recommend this place and I plan to take all my vehicles in the future here.”
“The people working there were professional helpful and easy to talk to.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Whitaker Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Extremely flexible, dependable, honest, AND my actual price was cheaper than it “could” have been. These guys are all awesome. 100% return customer.
Did a good job and didn't have to wait very long always very nice and respectful!
I had a great experience with Whitaker Auto! I trust these guys to do a great job without over charging me.
Outstanding work ethic the customer service was amazing and the quality of their work was as well. The people working there were professional helpful and easy to talk to. I highly recommend this place and I plan to take all my vehicles in the future here. I thought I had an issue and found out from them it was not…
Timely service, reasonable price, explains the work done. Thank you to Whitaker's
Whitaker got our vehicle in and able to tell us what we needed right away. It was done earlier than expected and personnel was friendly and helpful.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 46 | — |
| General repairs & maintenance | 34 | — |
| Brakes | 13 | — |
| Auto engine diagnostic | 10 | — |
| Steering & suspension repair | 9 | — |
| Electrical | 8 | — |
| Battery | 7 | — |
| Transmission | 6 | — |
4.9 ★★★★★ 279 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Extremely flexible, dependable, honest, AND my actual price was cheaper than it “could” have been. These guys are all awesome. 100% return customer.
I had my oil changed, thanks to Whitaker auto repair for doing a great job.
Thank you, Billy, for leaving us a review of your experience! We appreciate your recommendation and we look forward to working with you again in the future.
Excellent! Thank you, Jeff!
Did a good job and didn't have to wait very long always very nice and respectful!
I had a great experience with Whitaker Auto! I trust these guys to do a great job without over charging me.
They did a great job job! Friendly and trustworthy.
Outstanding work ethic the customer service was amazing and the quality of their work was as well. The people working there were professional helpful and easy to talk to. I highly recommend this place and I plan to take all my vehicles in the future here. I thought I had an issue and found out from them it was not and nothing needed to be fixed. They dont make up problems or lie and try to rip you off. A++ service every time and i have been twice so far.
Timely service, reasonable price, explains the work done. Thank you to Whitaker's
Whitaker got our vehicle in and able to tell us what we needed right away. It was done earlier than expected and personnel was friendly and helpful.
I've always had a great experience at Whitaker Auto! I would recommend anyone to go there!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
