How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for a/c system maintenance
Clear ✕All 93 Google reviews tagged “A/C system maintenance”
Was very good at is job. I would have him back very time we need him. 👍
Very satisfied with service today by Kory K. Was professional..informative...answered all questions without hesitation...was very thorough fixing the issue...I would definitely recommend White heating and cooling for YOUR needs!!! Kory K. Was here to clean AC unit outside...did a great job ..was very…
Very friendly and always very helpful. Would highly recommend them
Alan was prompt & efficient & also very pleasant to visit with during our discussion off what he found. He was quite helpful when I asked when our yearly bill would be due again.
Would recommend Kory, technician anytime. Very polite, thorough and upfront about cost details.
they sell a good product and their service is always good
Very conscientious crew. Made sure everything was exactly right. Very much appreciated.
Alan. with White Heating e AC is excellent. He called ahead and said he would be a little late due to some other issues. Was very professional and courteous. Explained everything. Excellent service
Absolutely terrific service. We have used White for years and they continue to come through when we need them most. All of the folks that we have had have been kind, so helpful, and understood the chaos of our home. Highly recommend!
White Heating and Air Conditioning company is an excellent choice! I have used their services for many years -- they always do a super fantastic job and highly reliable. Cant say enough good about them. From broken pipes in the winter, to air conditioning installation in the spring, WH&AC has always been there to…
Installed a mini splitter in one room. Very professional and did a great job.
Dillon was very thorough and professional. System is now working great!!⁹
Ralph did a great job for us. He ensured everything is working optimally, and taught a few important lessons on how to keep our HVAC equipment running properly.
Alan from White Heating & Air Conditioning was excellent. I was so thankful they were able to get me scheduled so quickly.
Great Service !!
Kory was personable, politely answered our questions and sounded like he knew what he was doing.
Everyone was very nice and helpful. Jason did all the whole install by himself, and did a great job. He let me know what he was doing along the way, and always shut the gate whenever he went out of it. So far very happy.
Air conditioner stopped working, called and they sent someone right out. Couple week later another part broke. They again had someone right out. Works great now. Kaleb was grear and got right to work. He was professional and explained what was done.
Kory was Awesome and Professional! He came and cleaned and tuned up everything for us. He let us know that everything is still working great! I will call White Heating and Cooling every time I need help with my Heating and Cooling needs :)
Great work
I have to have Whites come out yesterday to service my AC, Dillon was the tech and he was very nice and answered all the questions that my son had for him. He was very informative and said so if he was not sure, it was a great experience. Thank you White’s. Your our go to!!
Service with a smile, kindness and know-how make a winning combination!
Great service was provided! The estimate was accurate and the work was done in a timely manner. The service was provided by courteous and knowledgeable men. We were very satisfied and grateful to have air conditioning again!
arrived on time. Fixed the problem in short order. Very knowledgeable .
Ralph was a great technician. He was personable, knowledgeable and thorough. He took the time to explain what was going on with our air conditioning unit and gave us tips to maximize the life of our unit as well. He also fixed the issue for the reason we called him out, lol. We are extremely satisfied and would highly recommend. Thank you!
I have had to call twice in two months for separate issues…always gets me on the schedule right away, and solves my problems quickly!
This was my first time using this company. Dillon came out for this service. He was very knowledgeable and thorough. Pleasant to talk with as well. Would highly recommend.
Dillon was awesome, fixed my ac in less than 30 mins. And we appreciated my old retro tv/games. Good man. 👊
Excellent service:on time,friendly,reliable.
Did what they said works great
Always great help, friendly and personable
He called ahead of time. Answered all my questions. Gave me helpful information.
Kaleb was incredibly helpful and got us taken care of right away! 100% recommend😃👍
White Heating has never disappointed! They have been out several times for various things. They show up on time, are professional, and do a great job!! If all companies were like White Heating Billings would be a better place!! Luke was out this time getting our gas fire place ready for winter. He was kind and…
Had some issues with the initial install not being how I wanted it to be. After working with the salesman and installer to resolve the issues, everything was made right. Units work great.
The technicians are friendly & efficient. They call ahead too. They explain what's happening, answer questions as they work, & clean up everything. They also give reports that are helpful & easy to understand.
Kory was great! Very thorough and informative. We'd like to see him as our regular technician. He does a first class job.
Trevor from White Heating & Air was great. He called 30 minutes before coming and completed a full AC check in timely manner.
Brean was excellent did his work very efficiently and effectively . Would recommend him and White HVAC
Kaleb at White Heating goes above and beyond to address any situations I may encounter. He is professional, can solve issues I’ve had for years that no one else could fix, and explains everything to me when he’s finished. I appreciate Kaleb as a professional and a person. Debbie Mostad
We have the Bronze White Service Agreement In the Fall they come and do a furnace tune and replace filter. In the Spring they come and do an AC tune! They are very friendly and efficient ! We appreciate their service!
The employees at White Heating & Air Conditioning are courteous & they keep me informed of the process.
The technician was super polite and kind. He didn’t complain when my over exuberant Labrador jumped on him! He was very knowledgeable on our AC and recommended a few different options to solve a problem we’re having.
Extremely capable. Right on schedule.
Excellent service as always!
Courteous and professional service
I have used Whites for a few years now (bronze service). They are always prompt, and their staff is great to work with.
Professional and knowledgeable technicians. I will continue to use them - very reliable.
Mark did a very good job installing my furnace. I like that all of the installers from White Heating put tarps down on your carpet and take their boots off when they come in and out of the house. They also do a great job cleaning up everything before they leave. They are very professional.
Kaleb showed me the part that needed replacing & explained how it worked. Repair completed & heat restored. Thanks!
Professional cleaning, filter replacement, component check, CO2 check. AC maintenance, cleaning
Great people to work with. We have been using WHITE HEATING for over 20 years and have always been 100% satisfied.
We are always happy when White Heating calls for our spring and winter checkups. Frank O is very personable and does a great job! We have used them for a few years now and we highly recommend White Heating!
Alan was very friendly.
We’ve had a few experiences with White heating and air now and all have been positive. Good communication prior to and during appointments and things are handled professionally.
I was very pleased with the service I received. Dillon was my service man. He was pleasant, cheerful, and professional. He visited with me first to let me know what he would be doing and why. When he was done, he visited with me again to explain what all he did and the outcome. Dillon is a very knowledgeable…
I am so very grateful for the visit by technician Ralph S from White's Heating and Air today. His assurance to me that everything was working properly in the furnace for the next season is very reassuring. His explaining to me in terms I could understand what I need to know was appreciated. I am also grateful for…
Alan was friendly and he got straight to the issue resolved it and had our ac back up and running in no time. I would recommend his services.
Quickly responded to our needs! Great customer service!
What would have taken me a half day to fix Kory did it about 10-15 minutes! Great guy,fast worker,does nice work. Whites is a great company and Kory is an asset to the company!
I love that when I call White’s I always get to talk to someone other than a computer or voicemail, customer service is top notch, appointments are easy to make and typically someone can be out to take care of any issues within a day or two! Always pleasant!
Technician was great. The replacement part must have been made of gold and diamonds.
Dillon was knowledgeable and did great work. I would recommend him and other techs to use white heating for their needs.
I appreciated the quick response and communication I received.
Kory was ver friendly and very easy to communicate with. He was also very efficient. I could not have been more pleased.
Great people and great service. We do the bi yearly checkup on our house and rentals to make sure things always run smooth.
White heating and cooling have been great to work with. We moved into a new home and had them replace the existing AC unit. Trevor was great, he came out and took care of the AC unit and was able to get our pilot light relit after it had gone out. He was able to find a problem with there being an improperly used…
We called White Heating and Air on Friday because our upstairs was very hot and our central air was not working. Laura was the first person I dealt with and she made my experience amazing. She walked me through what to do so that when the tech arrived things would run smoothly. Laura has the most amazing customer…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
