Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
Google reviewers rate White Heating & Air Conditioning 4.9 out of 5 based on 1913 reviews, frequently praising technicians for punctuality, thoroughness, and clear communication during furnace, AC, and water heater services. Customers often note that staff explain repairs in plain language and leave work areas clean. However, recurring criticisms in lower-rated reviews focus on high pricing for parts and labor, with some customers expressing dissatisfaction regarding financing terms and scheduling errors.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,914 Google reviews we collected
Phrases our text analysis found in 1,416 written reviews
Price verdicts customers left with their Google review
Middle half of what 507 customers paid ($205–$1.2k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,416 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The technician, Ralph, was professional, friendly, and answered my questions in plain English .”
“Great quality products, very professional, very responsive and always on time.”
“Ralph was very thorough and gave us a couple of recommendations to make it warmer in our basement.”
“The scheduler completely messed up the appointment and was not customer friendly.”
“The technician did great work and kept us posted every step of the way.”
“I would definitely recommend White heating and cooling for YOUR needs!”
“Then I called Air Controls (Which I recommend you do from the get-go); they sent a tech over who quickly diagnosed the problem (It needed 240V instead…”
“The price was very reasonable, and I am very happy with the result!”
“Very expensive.”
“Very polite, thorough and upfront about cost details.”
“I would not trust them to ever work in my house again.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired White Heating & Air Conditioning for 8 kinds of job. Pick one to see what they paid and said.
Ralph was very thorough and gave us a couple of recommendations to make it warmer in our basement. We are always happy with the work that is done.
White Heating did a fantastic job on my furnace repair. The technician, Ralph, was professional, friendly, and answered my questions in plain English .... We had a few parts hiccups that were outside of White's control, Ralph was clear and conscientious with respect to letting me know what was going on and why. On…
Very satisfied with service today by Kory K. Was professional..informative...answered all questions without hesitation...was very thorough fixing the issue...I would definitely recommend White heating and cooling for YOUR needs!!! Kory K. Was here to clean AC unit outside...did a great job ..was very…
Water heater installed next day that I called and was very helpful going over the instructions for operation. Left the work area very clean. Will use them again for sure.
I really appreciate the attention to detail and the care taken to not just install my mini split, but to do as much as possible to make the aesthetic appropriate to my log house both inside and out. And, it all got cleaned up at the end!
Love Whites. They do everything for us. Heating, air conditioning, hot water heater, Their team is very professional, polite and proficient. Only reason not a ten is their prices seem high.
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
4.9 ★★★★★ 1,913 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Was very good at is job. I would have him back very time we need him. 👍
Thank you for the 5 stars!!!
Fast, efficient service. Excellent workmanship.
Ralph was very thorough and gave us a couple of recommendations to make it warmer in our basement. We are always happy with the work that is done.
Thank you so much, Lucy!
Very Professional master tech!
Thank you for the great review!
White Heating did a fantastic job on my furnace repair. The technician, Ralph, was professional, friendly, and answered my questions in plain English .... We had a few parts hiccups that were outside of White's control, Ralph was clear and conscientious with respect to letting me know what was going on and why. On time ... great communications ... no surprises. It doesn't get any better than that!
Thank you Clayton for the great review! We're glad to hear you had a great experience with Ralph!
Very satisfied with service today by Kory K. Was professional..informative...answered all questions without hesitation...was very thorough fixing the issue...I would definitely recommend White heating and cooling for YOUR needs!!! Kory K. Was here to clean AC unit outside...did a great job ..was very thorough..6-18-26 Had to call back on 6-21-26 because fan was not working... Laura from WHC...called me and we made an appointment for Kory to come back out on 6-22-26...and he replaced the contactor in just a very short time...and got my AC up and running Kudos to the team to help me meet my needs.. Would definitely recommend White heating and Cooling any time!!! Great job to all!!!!!
Thank you Brenda for the great review and your continued trust in White Heating & AC!
We have always been pleased with the exceptional, thorough service we get from the techs at White’s!
Thank you John for the great review!
Everything about White Heating, is pure professional. Great quality products, very professional, very responsive and always on time.
Thank you Joe for the great review! We appreciate your continued trust in using White Heating & AC!
Always great service and qualified and friendly, professional staff
Thank you John for the great review!
Water heater installed next day that I called and was very helpful going over the instructions for operation. Left the work area very clean. Will use them again for sure.
Thank you Cal for the great review!
Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
