How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for a/c system repair
Clear ✕All 39 Google reviews tagged “A/C system repair”
Was very good at is job. I would have him back very time we need him. 👍
Very satisfied with service today by Kory K. Was professional..informative...answered all questions without hesitation...was very thorough fixing the issue...I would definitely recommend White heating and cooling for YOUR needs!!! Kory K. Was here to clean AC unit outside...did a great job ..was very…
We've always trusted this company for all our air conditioning and heating service needs. Their prices are reasonable, and their technicians are consistently professional and respectful. They provide honest assessments and high-quality work, which is why we continue to rely on them for our home maintenance.
Absolutely terrific service. We have used White for years and they continue to come through when we need them most. All of the folks that we have had have been kind, so helpful, and understood the chaos of our home. Highly recommend!
White Heating and Air Conditioning company is an excellent choice! I have used their services for many years -- they always do a super fantastic job and highly reliable. Cant say enough good about them. From broken pipes in the winter, to air conditioning installation in the spring, WH&AC has always been there to…
Pleasant experience-professional and polite service. He was very thorough and located the issue.
Tech was early to the appt., diagnosed and made a temp fix until additional parts come in. We greatly appreciate him.
Kory is a very sweet guy and explains every thing he’s doing,
Our air conditioning unit stopped working late in the afternoon and we gave a call to White Heating & Air Conditioning. We got the after hours answering service and requested after hours service. Kory K. gave us a call back shortly thereafter, asked what was going on, and said he would be out shortly (we live…
Very knowledgeable. We had to purchase a new AC and furnace. Unfortunately it was not installed for the 111° weekend. The guys worked fast and had them installed in about 6 hrs. They were polite and friendly. I would recommend them!
So personable and helpful. Explained everything fully. He assured me that I had not done anything to cause the problem. Went above and beyond by closing my windows for me so I didn't have to call my daughter to do it for me. What a sweetheart. You definitely want to keep him as one of your best employees!
Great service. Quick service. Quality service. Tech explained everything very well!
Kaleb stopped by and in very short order figured out what was wrong with my air conditioner, installed a new part and was on his way. I’m very pleased with the result!
Ralph was a great technician. He was personable, knowledgeable and thorough. He took the time to explain what was going on with our air conditioning unit and gave us tips to maximize the life of our unit as well. He also fixed the issue for the reason we called him out, lol. We are extremely satisfied and would highly recommend. Thank you!
I have had to call twice in two months for separate issues…always gets me on the schedule right away, and solves my problems quickly!
Dillon was awesome, fixed my ac in less than 30 mins. And we appreciated my old retro tv/games. Good man. 👊
Awesome service, works great.
Always great to work with.
Dillion came to my house and got my A/C unit ready for the summer. He did a great job and would have him back.
The technician was super polite and kind. He didn’t complain when my over exuberant Labrador jumped on him! He was very knowledgeable on our AC and recommended a few different options to solve a problem we’re having.
We are always happy when White Heating calls for our spring and winter checkups. Frank O is very personable and does a great job! We have used them for a few years now and we highly recommend White Heating!
When my A/C went down for the second time in 3 years, we called White’s Heating and Cooling. They were familiar with my system and found the start solenoid went out for a second time. After replacing the solenoid with a heavier duty one we were back up and running. The cause was explained to us and with the age of…
Kory was a very nice young man. He got the job done in just a few minutes.
Alan was friendly and he got straight to the issue resolved it and had our ac back up and running in no time. I would recommend his services.
I love that when I call White’s I always get to talk to someone other than a computer or voicemail, customer service is top notch, appointments are easy to make and typically someone can be out to take care of any issues within a day or two! Always pleasant!
The tech showed up early for our appointment. The gentleman that came was very knowledgeable and informative about our system. He did a great job cleaning and servicing the system.
Great Service tech
Great service! Kaleb diagnosed and fixed the problem in less than an hour. Will always use Whites.
First of all we got an appointment on the day I called and the Technician called and said it would be there in 15 minutes. The Technician came and identified and fixed the problem right away. He did an excellent job. Thank you White Heating & Air Conditioning and that's why we are still your customers.
Dillon was knowledgeable and did great work. I would recommend him and other techs to use white heating for their needs.
They showed up checked my ac then said it couldn’t be fixed charged me $98.00 and sent people the next day to sell me a new one and wanted me to wait for 5 weeks. I called another company they fixed my ac and gave me a quote that cam in $1500.00 less then whites. Do not recommend them at all
We called White Heating and Air on Friday because our upstairs was very hot and our central air was not working. Laura was the first person I dealt with and she made my experience amazing. She walked me through what to do so that when the tech arrived things would run smoothly. Laura has the most amazing customer…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
