How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 130 Google reviews tagged “HVAC system maintenance” · showing 100
Ralph was very thorough and gave us a couple of recommendations to make it warmer in our basement. We are always happy with the work that is done.
Very satisfied with service today by Kory K. Was professional..informative...answered all questions without hesitation...was very thorough fixing the issue...I would definitely recommend White heating and cooling for YOUR needs!!! Kory K. Was here to clean AC unit outside...did a great job ..was very…
Always great service and qualified and friendly, professional staff
I have had very good service with White Heating and would recommend them to anyone. They do a very good job.
Very friendly and always very helpful. Would highly recommend them
Ralph was very cordial and efficient.
Ralph did a great job assessing my system, performing necessary maintenance, and providing helpful information. Would highly recommend to others!
As always: quick, efficient and personable. Arrives early and fixed the problem easily.
Love Whites. They do everything for us. Heating, air conditioning, hot water heater, Their team is very professional, polite and proficient. Only reason not a ten is their prices seem high.
Alan K performed the spring maintenance on my HVAC system. He arrived right when he said he would. I have an older system that I get checked every year at spring and fall. This is the first time a part was found to be failing and needed to be replaced.Alan showed me the part, explained its function and replacement…
Ralph was very efficient and professional. He did the repair in a timely manner. Also changed batteries In two thermostats. Great service as always. Would never use any other company.
Our technician, Frank O., was prompt, friendly, & responsive to my questions. He willing explained about how our humidifier works and the best way to operate it through the winter. I appreciate that before he left he thoroughly cleaned the area around our equipment & double checked that everything was closed up & ready to operate when needed.
Great service as always!
Trevor A did great job on annual winter service maintenance on my furnace today. Showed me pics and explained what he had done and what should be addressed for some venting repair. Very friendly. Will keep his name handy for any future HVAC appointents.
White HVAC is always available and reasonable. They will always make things right if there are any concerns. Techs are friendly and knowledgeable and are willing to share with home owner.
Great people to work with. Alan K. was a lot of fun
Whites are one of the best HVAC in Billings. I have found them to be very reliable and knowledgeable professionals to work with.
Always friendly and professional service.
Kory, is a great service tech. He represents White Heating and cooling in a positive manner. He explains everything he did and answered my questions. Kudos to White Heating and cooling for having great and knowledgeable employees.
Alan is courteous and friendly. He does an excellent job. Someone you trust in your home. Thanks Alan
Great guy. Told us everything he did, couple things we could do for more efficiently. Was a pleasure having him in our home. We'll use your business again. Thank you
Kaleb was professional and explained what needed to be done
I was able to get a convenient appointment and appreciated how thorough Frank was with servicing Furnace and AC.
On time, no hassle! Very satisfied with the service we received! These guys are always so reliably consistent. Worth every penny. Thank you!!
White Heating and Air Conditioning company is an excellent choice! I have used their services for many years -- they always do a super fantastic job and highly reliable. Cant say enough good about them. From broken pipes in the winter, to air conditioning installation in the spring, WH&AC has always been there to…
Kaleb was knowledgeable, nice and thorough. Highly recommend!
Was very professional and walked me through the basics of what he was looking for! Highly recommend.
Everyone was very nice and helpful. Jason did all the whole install by himself, and did a great job. He let me know what he was doing along the way, and always shut the gate whenever he went out of it. So far very happy.
Air conditioner stopped working, called and they sent someone right out. Couple week later another part broke. They again had someone right out. Works great now. Kaleb was grear and got right to work. He was professional and explained what was done.
Kory was Awesome and Professional! He came and cleaned and tuned up everything for us. He let us know that everything is still working great! I will call White Heating and Cooling every time I need help with my Heating and Cooling needs :)
Ralph was very professional and explained everything. Very forthcoming about the prices of things and made sure everything was working properly before he left.
Awesome
White heating and cooling has never let me down they treat me good every time they fix the problem in fact I had another company which will remain nameless for the moments come Monday and tell me there was no way of fixing it that I needed this expensive part and then said that they'd like to do an estimate for a…
I had them check out our AC system. There technician Joe did a real nice job checking our AC and explained everything he did and made real good suggestions on our systems care and maintenance. I have to give Joe two thumbs up for the job he did. Thanks 406 HVAC.
We had our HVAC system serviced, the technician was very polite and proficient. I really enjoy White Heating ac AC service contract service, they always do a great job.
Great service and people.
Jason was courteous & explained carefully what he found while servicing my furnace
Great service with a smile and a caring spirit.
Excellent service:on time,friendly,reliable.
Kory arrived almost exactly at the scheduled time. He checked everything out, adjusted and fixed where needed. He was almost paranoid about cleanliness which we sincerely appreciate. He explained everything as he worked. He was thorough and very pleasant. It was a pleasure having him here.
Easy to get appointment. Right on time! Good communications. Very pleasant technician.
Good job. Friendly. In and out . Glad to have him back anytime.
White Heating has never disappointed! They have been out several times for various things. They show up on time, are professional, and do a great job!! If all companies were like White Heating Billings would be a better place!! Luke was out this time getting our gas fire place ready for winter. He was kind and…
I have used White Heating and Air for many years and they are an excellent company. Today their Tech Frank came and tuned up my Heating Unit for the cold Montana Winter ahead. I have asked for Frank for many years now. Frank is always polite, knows his business about my HVAC and I trust him to point out any…
Alan (tech) was knowledgable, professional, and respectful. I will definitely recommend White to my friends based on my good experience today.
Kaleb who works for White Heating and AC was very professional. I also appreciated how Kaleb listened to my concerns. He did a great job servicing my heater..
Kaleb at White Heating goes above and beyond to address any situations I may encounter. He is professional, can solve issues I’ve had for years that no one else could fix, and explains everything to me when he’s finished. I appreciate Kaleb as a professional and a person. Debbie Mostad
Ralph showed me some ways to better use our thermostats. He called an then arrived early. He is very professional and I would definitely do business with him again.
Very Happy!!!!!
The technician was super polite and kind. He didn’t complain when my over exuberant Labrador jumped on him! He was very knowledgeable on our AC and recommended a few different options to solve a problem we’re having.
Courteous and professional service
Trevor had installed a garage heater in the spring. With cooler weather, we ran the heater. The fan was noisy and a bit rough. We mentioned it to Trevor when he was here for furnace maintenance. He thought he knew what it probably was, went out and adjusted a wire that was hitting the fan. That fixed it, saving White and us a service call!
Professional and knowledgeable technicians. I will continue to use them - very reliable.
Work was performed quickly and professionally. I plan to have them do the work whenever the need arises.
Service tech Ralph was OUTSTANDING! Professional, thorough, personable. Issue was addressed within a day of calling it in. Great company, have worked with them for over 20 years. HIGHLY recommend!
i had a problem with the furnace running properly for years. Your tech came over and set the furnace to proper settings and reprogramed the thermostat. Not the house heats up quickly and the furnace blower turns off and not continue to run all day. Will cut my electric bill in half if not more. Highly recommend them.
Professional cleaning, filter replacement, component check, CO2 check. AC maintenance, cleaning
The tech was very Professional and very knowledgeable. He is an asset to your company. The issue I have is $147 for a mechanical thermostat! The mark up seems extremely high to me.
Great people to work with. We have been using WHITE HEATING for over 20 years and have always been 100% satisfied.
We needed 2 geothermal units inspected for a house purchase. Alan came out and did a great job! He was able to teach me about them and tell me what kinds of maintenance they need annually. Very knowledgeable. Thank you!
Good dude, knew his stuff.
I highly recommend White Heating and cooling for all your needs. Not only do they show up on time but they have the knowledge to answer all your questions. Both Dillon and Rico came and assisted me when I was thinking I needed a new furnace and possibly needing new duct work. Dillon cleaned my furnace and now our…
The crew was great that worked on replacing our geo thermal unit for heating and cooling. Provided education communicated often with us when they were going to be on site. Used great subcontractors who also were good communicators. Great warranty comes with the unit. Received some education to be a better user of a…
Ralph was informative and made sure all my questions were addressed.
Kaleb and Kory are awesome to work with!!
Knowledgeable, friendly and informed the employee Rey.
White Heating & Air always does great work, I trust them with my own home and refer them to everyone I know. Thank you!
Kory was friendly and great at explaining what he was doing. He serviced my furnace.
Serviceman was very neat, polite, competent and professional- couldn’t ask for more.
Frequent notice of date and time of service call. Thorough inspection and safety steps taken.
Don't shop around for a heating and cooling company. WHite Heating and Air Conditioning is your one shop stop. Honest, efficient and easy to work with. Their technicians are well trained and can answer any of your related questions.
Annual maintenance on my geothermal HVAC. Easy to schedule, Ralph called within the target time, did the work, explained what was done and gave me tips on the operations.
Dillion did a great job for us. We’d recommend White to friends and family based off the level of service we received from him.
On time and professional
Very professional and qualified techs
I always ask for Frank. He is always courteous and respectful and I feel like he is willing to take the time to do a thorough job.
On time Through Most respectful and knowledgeable
The service persons show courtesy and know their business
He was efficient and and cleaned up before he left. He gave us an in-service and left everything in good shape. he discussed filters and the type and size to use.
Friendly courteous repairman--answered all my questions--did a good job all around,
Semi-annual check-up of HVAC and as usual, Ralph exhibited professionalism and competence. He was very helpful in addressing questions I had about changing thermostats to be wi-Fi enabled.
Great job, very thorough inspection, Alan was very friendly and explained everything he was doing and answered any questions I had. Thanks again for the great service. Art
We’ve had a few experiences with White heating and air now and all have been positive. Good communication prior to and during appointments and things are handled professionally.
Cory did a great job. Complete and quick. If you could fix my name on your email system? You refer to me as "Schanz". Maybe use my first name "Sally"?
With my annual maintenance contract I can ALWAYS count on getting same day service no matter how busy they are. Their techs are knowledgeable and quick. This time Kory K even got up on a very snowy roof to clear some vents. I have nothing but good things to say about White Heating and Air Conditioning.
I am so very grateful for the visit by technician Ralph S from White's Heating and Air today. His assurance to me that everything was working properly in the furnace for the next season is very reassuring. His explaining to me in terms I could understand what I need to know was appreciated. I am also grateful for…
Super knowledgeable and able to come out with little notice.
I love that when I call White’s I always get to talk to someone other than a computer or voicemail, customer service is top notch, appointments are easy to make and typically someone can be out to take care of any issues within a day or two! Always pleasant!
Alan from White Heating was very friendly and professional. He did a great job, and answered all my questions.
Tech was excellent. White has always been responsive and professional. I would highly recommend them.
Always excellent service.
Very prompt and professional every time!
Arrived on time, careful about cleanliness, great service.
Everything was great! They’re always easy to work with!
Luke was efficient and knowledgable about routine care and cleaning of my gas fireplace. The fireplace flames look the best ever! Excellent work.
Great people and great service. We do the bi yearly checkup on our house and rentals to make sure things always run smooth.
The tech was on time and was friendly and efficient.
Great Customer Service, work was done as scheduled and completed. Service Tech went above and beyond, even getting a vent installed in the roof when there was several inches of snow. He did a great job. Overall recommend Whites Heating and Cooling!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
