How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for HVAC system repair
Clear ✕All 237 Google reviews tagged “HVAC system repair” · showing 120
KODY DID A GREAT JOB ON INSTALLING MY FURNACE RECOMMENDED HIGHLY!!!!!!
Kaleb was very thorough and patiently answered all our questions
Trever and Jason did a great job of getting a mini split installed at my house. Good communication and workmanship. Very professional, polite and efficient.
White Heating and Cooling has always provided “over the top” service. I had my furnace checked over for the winter and Alan did excellent work. He was very informative after he serviced the furnace and very pleasant. Highly recommend the team at White Heating!
Chase did a great job servicing our heating system. He is knowledgeable, friendly, and helpful! We feel good knowing that someone with his background and professionalism is available here in Billings.
Was able to schedule me in the next day. Had the issue figured out and back up and running. He explained what the issue was clearly . White heating and air are my go to from now on
Very thankful Quick my service man was wonderful
Technician called ahead to let me know he was on his way. Very nice man, even took off his shoes. He explained everything to me and the tests he ran. He let me know the part that needed to be ordered and the cost. Gave me the total cost and that there won’t be any labor charge . Thanks White Heating & Air Conditioning.
White HVAC are awesome. Kaleb figured out our problem right away and would have had it fixed that day but for having to order parts. Thank you White.
White Heating Air Conditioning was absolutely fantastic. They were able to check our air conditioning unit and determined it wasn’t a costly fix. Kaleb was such a knowledgeable and pleasant person. He really set our mind at ease.
Awesome service. Timely & efficient.
Whites are one of the best HVAC in Billings. I have found them to be very reliable and knowledgeable professionals to work with.
Alan was great on doing maintenance on our furnace. Very informative of the unit. Very pleasant and came between 2 and 5 as promised and called before he got there. I recommend whites heating and cooling for there great service
Save me a lot of money because he knew what he was looking for greatly appreciated. Thanks, Cory.
Frank arrived slightly ahead of schedule, quickly diagnosed the problem, and replaced the defective part!
Alan was prompt, extremely knowledgeable, and very pleasant to work with.
It was quicker than expected, he was friendly and explained things. Good job!!!
Quick service and price was what was quoted
Arrived on time and did the inspection we requested. Found everything in proper working condition.
Alan showed up on the early end of the two hour window. He determined what part needed to be replaced: He had the part with him. He got the furnace up & running in good time!
Thank you Trevor so much for all your hard work and information!
Alan was fantastic. No nonsense approach he was personable and professional. Swapped out the condenser fan post haste, everything went really well. Very nice guy, five stars.
White Heating and Air Conditioning company is an excellent choice! I have used their services for many years -- they always do a super fantastic job and highly reliable. Cant say enough good about them. From broken pipes in the winter, to air conditioning installation in the spring, WH&AC has always been there to…
Does a thorough job. takes time to explain things. Very knowledgeable.
Good job good guy
Alan had a depth of knowledge regarding his work. He explained the problem and gave both my AC and my Furnace an inspection and a clean up. I look forward to having i hi I’m back next fall.
Very professional
Serviceman Kory did amazing. Helped get my AC running again. Actually made an effort to fix the problem and not just try to peddle New Units like other company do. A+++
AWESOME 👌
Alan was fast efficient and did a great job. Bonus was it was a very affordable fix. Definitely our go to company for plumbing.
Trevor did a great installation of the Humidifier add to our system. He was very personable and topk the time to explain everything to me.
Alan did a great job! He is friendly, funny, and explained everything really well.
Excellent work and knowledgeable, professional young man !!
Dillon was very knowledgeable, quick and personable. Thanks bunches Dillon we sure appreciate you and your service. The Dotson’s
Nice, Knowledgeable, Quick
Was very professional and walked me through the basics of what he was looking for! Highly recommend.
Everyone was very nice and helpful. Jason did all the whole install by himself, and did a great job. He let me know what he was doing along the way, and always shut the gate whenever he went out of it. So far very happy.
Ralph was competent, professional in manner and had a sense of humor.
Ralph is an excellent technician. Took the time to explain everything and help with making appointment
Alan fixed us right up.
Our technician Kory was professional, friendly and on time. He understood our issue and went right to work correcting the problem. White HVAC gets our highest rating possible for all aspects of heating and air conditioning. We have been using them for over 6 years and they are flawless.
Dillion did a nice complete job cleaning and ensuring that my air conditioner is working properly. He asked if I had any questions and was happy and knowledgable in answering them.
Pleasant, prompt, professional and fair priced. Never had a bad experience with them. Our go-to for any AC or furnace needs. They were here within 2 hours from when I called during a very busy hot weather season.
Hey, what can I say. They showed up got my AC back on track and were gone just like that. Very friendly and I'll call them from here on out!!!!! Thank you!
Very prompt, and considerate.
Air conditioner stopped working, called and they sent someone right out. Couple week later another part broke. They again had someone right out. Works great now. Kaleb was grear and got right to work. He was professional and explained what was done.
Great work
Ralph was able to squeeze me in earlier than my timeslot. He was very knowledgeable. He had the part needed, and my air conditioner is now up and running again. Highly recommend White !
Great service knowledgeable technician though it was a little expensive but got the job done
Kaleb was very professional
The service was great but a little frustrated with the $437 charge when he was only at our house for 10 minutes… I understand the $130 service charge but $437 is steep for the amount of time .
Very knowledgeable. We had to purchase a new AC and furnace. Unfortunately it was not installed for the 111° weekend. The guys worked fast and had them installed in about 6 hrs. They were polite and friendly. I would recommend them!
I am so happy with White’s heating and air-conditioning service. There was a minor scheduling problem and the company made good and did everything to rectify the problem. They immediately fit me in, even though all their employees were fully booked. I am impressed by the extra step the company took to keep me a…
Ralph called a head of time and came on time. He was friendly and courteous and didn’t waste time. He also recommended an upgrade to protect the fan motor that hadn’t been done before.
White came out and serviced my AC today. Everything is working great! The tech that came out was awesome and professional!
Kory was courteous, informative and did a wonderful job of repairing my central air unit.
Friendly, professional service.
Kaleb was extremely knowledgeable and very professional. I appreciated his honesty when considering all options with our A/C Unit. I highly recommend Kaleb and White’s for any of your needs.
I needed to replace my central air for awhile. I wanted someone I could trust to do a good job and someone local. I met Curt years ago and I have friends who have used them and they were very satisfied and they also had good reviews. I wanted someone that would give us a fair price and they were very affordable. I…
Very knowledgeable person
I was booked for service quickly and when Ralph came out he talked me through everything. Super friendly and very knowledgeable.
Kory did a thorough job of testing our A/C unit. Very friendly and prompt. Good at explaining what issues we had.
We received notice that Frank was on his way….and even early! After he diagnosed the issue, he promptly fixed it and explained what happened. He also had a couple of suggestions for maintenance!
Kory is very efficient and professional. I enjoyed having him work in my home. All is good here with my furnaces.❣️
Ralf was a complete professional. Above and beyond service. Office staff was professional and asked all the right questions and scheduled my annual service ASAP.
The technician did a nice job.
Very personal and direct about repairs and gave helpful information.
they were quick and checked everything out and I feel confident in there work. thank you Caleb
Completely satisfied with the service we received. They were up from about cost BEFORE they did the work. Did a great job of explaining everything. Our technician (Kory) went above and beyond and was very thorough, very kind and very professional. I will definitely keep my business with them as long as all…
Timely . Showed up on time , identified problem and repaired quickly . Good communicating !
Alan was on time and very knowledgeable. He explained what he was doing very well. My furnace and AC both work great.
Installations guys was very nice ,put floor covers on the ground to protect my carpet .
I simply learned about White HvAC from word a month and review. I googled replacement for York yet learned my unit was un replaceable . White seemed to be the best choice. From estimates to meeting with the staff in the Billings office I knew right away they would be , and now a no brainer ,!! I believe…
Ralph showed me some ways to better use our thermostats. He called an then arrived early. He is very professional and I would definitely do business with him again.
Great service
My air conditioner went out and I called the next morning to schedule a service. They were prompt at getting someone out to my house within hours if scheduling. My technician Cory was very well informed as well as knowledgeable. He discovered the problem right away and fixed it! He also offered up suggestions to…
Office and dispatch tech promptly returned calls and kept us updated . All good.
Financing is a joke. Service was great. Don't believe the Financing ads!
Great service as usual
Technician was great!
Dillon was exceptionally friendly, respectful and knowledgeable.
Caleb and Dillon restore faith in this old man. Professional respectful. Nicely done fellas.
Very fair, prompt, and professional.
Great service and quick to schedule!
Dillion A. was very polite. He kept me informed of everything he was doing. It was a pleasure meeting and working with him.
Always professional, courtious, friendly, efficient, fast and fair pricing. Kody installed the new flue to our furnace, he communicated with me about everything that he was doing. He did an Amazing job!! Will always recommend you guys. THANK YOU!!
We had a guy named Ralph help us today after others had tried, he got our furnace up and going pretty quickly. Thankyou so much.
They were on time, and got our problem fixed in a timely fashion
Mr Ralph friendly easy to talk to and came prepared to do the job. Called before to see what model he would be working on and ask questions on what it was doing so had an idea of what parts to bring in an out about an hour. Furnace works. Out of town travel cost high but so is everyone else.
Rey was really helpful and knowledgeable about our heater even though it was an old one, he knew how to get it to work again. I recommend him very highly and will request him if we ever need help again.
Service tech Ralph was OUTSTANDING! Professional, thorough, personable. Issue was addressed within a day of calling it in. Great company, have worked with them for over 20 years. HIGHLY recommend!
The guys from White plumbing and heating are great!!! Have used other companies in the past but White has proven to be the best by far!!! Used them for a tankless water heater, glycol system for radiant heating and also a recent problem with our furnace. Each time the technician was professional, courteous and very knowledgeable. Highly recommended!!!!!!
Nice guys fast install fair price
They came extremely fast, within 2 hrs of when I called. He knew just what to check and do and did a great job all around.
Great service. Helped me find a replacement blower motor for my furnace. Definitely recommend!
Furnace problems on a cold February morning, but turned out to be no problem at all for Kory with White Refrigeration. Kory analyzed the situation and replaced our condensation unit in short order. For quick, polite and efficient help with your home.we recommend Kory and Whites. Thank you Whites Refrigeration! 👍
Should have quick and fixed it immediately. Thanks White
Fast and efficient service!
They were fast and did not try to sell the most expensive option, just the one that works well.
Great service. He was very professional and did a quick and thorough job!
HVAC cleaning and a extended tube on water drop condenser he did a fantastic job love white air and heat services
Great timing and service. Very helpful.
Great people to work with. We have been using WHITE HEATING for over 20 years and have always been 100% satisfied.
Technician did a great job replacing a very old thermostat with a new digital one.
Alan was on time, professional, informative. I felt comfortable having him in my house and confident he knew what he was doing. Alan gave me do-able advice and didn’t try to sell extra products or services.
Was able to come out the next day to look at my gas heater, explained the issues found and the parts needed for repair, very friendly and informative. Gave tips to help extend the life of my unit.
Kory was GREAT! Furnace was fixed in no time.
We were out of town when our furnaces both decided to break. And of course the weather was below freezing so the house was very cold. They came out same day got the one furnace running and then came back with a part they needed to fix the other furnace. Alan was kind, texted and explained what was wrong and what…
Excellent and speedy service! I woke up to a cold house. My heater was not working , I called this fabulous company and they were able to fix my heater that same day!!! The repair man was friendly and honest, and got the job done at a cost lower than I expected.
Dillion was very professional and personable. He quickly analyzed the problem and fixed it. Always had excellent service from Whites.
The crew was great that worked on replacing our geo thermal unit for heating and cooling. Provided education communicated often with us when they were going to be on site. Used great subcontractors who also were good communicators. Great warranty comes with the unit. Received some education to be a better user of a…
On time, courteous, professional and quick installer.
White Heating and Cooling is always so nice and kind on the phone and then their people give great information and direction on how to keep my furnace and air conditioner running. So happy with them!
Great company, fast service. Have used them twice now over the years and the customer service is excellent. They are very thorough, fixed the issue with my heating system. Inexpensive and fast.
Alan was great. I felt like he went that extra mile to help us getting are heater working. Good man.
Great service and got there quicker than expected
Kori was excellent. Figured out the issue with the furnace and had it fixed very quickly and efficiently.
Services provided as promised. Great customer service.
All the employees today from the front desk to the service me were very helpful.
Fast service and professional
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
