How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for heating system installation
Clear ✕All 71 Google reviews tagged “Heating system installation” · showing 60
Professional and clean install.
Technician was knowledgeable and very efficient. Also, very patient in answering all of our questions.
Kody and Marc were fantastic! They were very professional and respectful of my home and animals and did a wonderful (and clean) job with installing my new forced air system! The price was very reasonable, and I am very happy with the result! I will absolutely be recommending them to anyone who needs HVAC work done!
A very professional and efficient experience.
As always, the techs are always professional and helpful if questions are asked
Absolutely terrific service. We have used White for years and they continue to come through when we need them most. All of the folks that we have had have been kind, so helpful, and understood the chaos of our home. Highly recommend!
On time, no hassle! Very satisfied with the service we received! These guys are always so reliably consistent. Worth every penny. Thank you!!
Trevor A. and Dayton R. Are wonderful. They removed our old furnace and installed a new one. They are professional, polite, knowledgeable and thorough. White Heating and Air Conditioning are lucky to have them members of their team.
Dillon was knowledgeable, professional and kept me informed throughout the process of getting a new heater and air conditioner.
Trevor came back after we called and indicated there was an issue with the fan. He fixed the problem and was very pleasant the first and second time he came.
Great job!
Team showed up on schedule and completed the work and cleaned up afterwards.
Very polite, respectful young men... Got the job done quickly and cleaned up after themselves.
Awesome job Whites from the beginning to the end my experience was fantastic. You all are very professional and polite. Installers were well trained, fast, complete and I just love my new system. Thank you all so much!
Came on time in morning. My child slept through their work. Took as much of the AC items through the yard gate to not disturb inside.
Delivered on time, professional throughout despite a tough job and cleaned everything up like they were never here!
I found Trevor and Luke to be cordial,, and competent. They finished the job sooner than the estimate we were given. Trevor gave me a nice rundown on the thermostat and furnace. Thank you for a job well done.
Had some issues with the initial install not being how I wanted it to be. After working with the salesman and installer to resolve the issues, everything was made right. Units work great.
Very Professional. Kept us apprised if what they were doing. Walked us through equipment when concluded.
New furnace and AC installation. Fast and efficient installation team. Courteous, professional and conscientious in their approach - outstanding job overall.
Dayton R. and Brean T. were the installers of our new Heating/AC system. We've had the new system for about 10 days now and we are so pleased with the total experience. Cory had been out to service the 20-year old system we had but we determined it was time for a replacement. The estimator was knowledgeable and…
They were professional as always and the job was done in a very timely manner. My interaction was exceptional from the bidding process to the completed job. Thanks again!
Excellent service. New furnace and air conditioner.
Our 23 year old HVAC started smoking. Called White and Ralph came out the same day and confirmed we needed a new system. Eric came out that afternoon and we choose a new system. Dayton and Cody came the next morning and installed our new unit. Very fast, friendly and efficient. Thank you guys! 2 minor issues, we…
Briean my service tech was super professional absolutely a pleasure for the installation kind courteous couldn't think any higher the guy. Really super satisfied quick clean professional service all the way around couldn't be more happy
Tim greeted us when we first went in to inquire about a historic-appearing direct vent gas fireplace for our 1910 home. He was extremely kind and listened to what we needed, and worked with us in regards to when we would order, and how much help we would need with installation. He greeted us by name the second time…
Trevor, did a great job. The unit looks and works great. Hopefully it stays that way for years to come.
Great service and very friendly!
The crew was great that worked on replacing our geo thermal unit for heating and cooling. Provided education communicated often with us when they were going to be on site. Used great subcontractors who also were good communicators. Great warranty comes with the unit. Received some education to be a better user of a…
I highly recommend White Heating & A/C. This is our 2nd job with them and we are extremely satisfied with their work and professionalism.
Two thumbs up for Kalab, Ricco and Jason. Everyone treated me with the utmost respect and courtesy and in a timely fashion. Thank you White Heating & Air Conditioning. Sincerely, Robert Dhooge
Great company from start to finish. Top quality work and very professional. They even put down drop cloths where they worked, a very classy touch. Had my old furnace removed and new one installed in under six hours.
Project completed in a timely professional manner
Responsive. Technicians were friendly and showed me the important items with explanations.
Tech was very professional as he gave me the bad news that I needed to replace mtmy hot water heater.
From the estimate to the finished install all was a great experience.
Service was great. Very friendly and knowledgeable.
White Heating was great to work with! They helped us every step of the way when our heater flooded and we were without heat for almost a month before our insurance company decided to replace our heater.
Crew that performed my installation and correction performed very well. All work was performed in a timely manner and I was kept informed of the issues involved. The system is working well.
The technicians were friendly, courteous, and knowledgeable. We have confidence in their equipment and service as well as being able to depend on their commitment to stand behind their product and work.
Very nice and professional and made friends with my dogs!
Tony did an awesome job installing a new furnace at our home!! Super professional, friendly and couldn't even tell he'd been there when he was done. Excellent Service!!
Trevor and Cash were wonderful! Polite, knowledgeable, very professional and efficient! What a great team!
Alan was very friendly.
Ashton is nonstop hard working. These guys are efficient, professional, courteous. Need HVAC, White is an excellent choice.
Both guys were very professional and did a great job with our furnace install.
Dayton R and Jason T were great to work with. They were professional, prompt and on time. I am a very particular and picky customer, however they installed everything as asked and to my liking.
Quickly responded to our needs! Great customer service!
Extremely happy with White’s Heating & Air, from Cameron’s estimate and recommendations to the amazing work done by Trevor and Jason, we could not be happier. They replaced a 45 year old gas furnace with a much more efficient Lennox system, replaced all of our ducts and registers, added new registers at critical…
Cody did a great job!
White Heating and Air Conditioning is the best of the best! I will never call anyone else again! I had the a/c replaced in April and a new furnace this Oct. It ended up being the owner who finished the install. He is a perfectionist and moved everything around so it looked really nice. I really appreciate the over…
Service is always Top Notch!
We highly recommend using White Heating. From the front office to the great professionals that worked in our home we are happy with the quality and care of their products and service.
Very good experience called ahead of time when on their way install was fast and done correctly estimate was accurate to the penny will call them for all future needs
White heating and cooling communicated well with us. The service man called as he was leaving the shop, let me know what he was doing at the appropriate times, and explained our new furnace and thermostat before he left. Everyone we encountered in our journey to purchase a new furnace was polite and made sure we…
The guys that replaced my furnace and AC were wonderful. They put tarps down to go in an out on and cleaned up after themselves before they left. They were very efficient and very nice gentleman. I would highly recommend them both.
The technicians were on time courteous and professional. An excellent job all the way around.
Seemed very qualified & was polite- everything is just so expensive anymore - very sad
White has been responsive, professional and thorough from our first interaction with them. They installed a propane fireplace insert for us and did a beautiful job. The day it was scheduled to be installed, we had 2 other contractors scheduled for the same day but for different services. White was the only one of…
White Heating is probably the best company in Billings, bar none. Their customer service is off the charts! Alex went out of his way to help me get my new fireplace (that they installed) up and working. Luke did an amazing job installing my new gas fireplace. All of their employees are very professional and helpful. You can’t go wrong using White.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
