How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for heating system maintenance
Clear ✕All 59 Google reviews tagged “Heating system maintenance” · showing 40
I really appreciate the attention to detail and the care taken to not just install my mini split, but to do as much as possible to make the aesthetic appropriate to my log house both inside and out. And, it all got cleaned up at the end!
Great service and tech
I just bought a trailer and it had a gas furnace that hadn’t been used in around a year. I know nothing about them and freezing temperatures and snow were forecast so I was without. Alan came on an after hours call checked all components purged system of air and lite for me. Was SO kindly & friendly and explained…
Trevor A did great job on annual winter service maintenance on my furnace today. Showed me pics and explained what he had done and what should be addressed for some venting repair. Very friendly. Will keep his name handy for any future HVAC appointents.
Highest recommendation for this company. Everyone from the office to the technicians are awesome! Frank came to the house to service the furnace for the second year in a row. He was just as efficient as the previous fall. He always walks me through what he is doing and answers all of my questions. Thank you for the…
they sell a good product and their service is always good
Polite, friendly, and professional. New AC unit installed in just a few hours. All trash/old parts were removed.
I have used White for my heating and air conditioning for the past 15+ years. An excellent company with quality staff. Alan K. was personable and professional and quickly went about his task of servicing the system for the summer months. Thanks for your great staff, and their good work ethic!
Ralph is very personable. Clearly explained all the work he did. Very reassuring.
On time, no hassle! Very satisfied with the service we received! These guys are always so reliably consistent. Worth every penny. Thank you!!
White Heating and Air Conditioning company is an excellent choice! I have used their services for many years -- they always do a super fantastic job and highly reliable. Cant say enough good about them. From broken pipes in the winter, to air conditioning installation in the spring, WH&AC has always been there to…
Trevor came back after we called and indicated there was an issue with the fan. He fixed the problem and was very pleasant the first and second time he came.
Easy to get appointment. Right on time! Good communications. Very pleasant technician.
The technicians are friendly & efficient. They call ahead too. They explain what's happening, answer questions as they work, & clean up everything. They also give reports that are helpful & easy to understand.
Our heater went out on Sunday. We called monday after noon and Ralph was here 2.5 hours later. He did an excellent job getting our unit cleaned and running again!
Alan (tech) was knowledgable, professional, and respectful. I will definitely recommend White to my friends based on my good experience today.
We have the Bronze White Service Agreement In the Fall they come and do a furnace tune and replace filter. In the Spring they come and do an AC tune! They are very friendly and efficient ! We appreciate their service!
I have used Whites for a few years now (bronze service). They are always prompt, and their staff is great to work with.
They had great availability when I called for a furnace service. Friendly and knowledgeable repair guy was sent out. Appointment was efficient and pleasant.
The owner and the staff at White Heating & Cooling were very prompt, thorough and professional. No complaints whatsoever.!
Service tech Ralph was OUTSTANDING! Professional, thorough, personable. Issue was addressed within a day of calling it in. Great company, have worked with them for over 20 years. HIGHLY recommend!
Professional cleaning, filter replacement, component check, CO2 check. AC maintenance, cleaning
Alan was thorough and knew what he was doing. He was friendly and explained what he was looking for in a functioning furnace as he examined our furnace.
Kaleb was a very friendly and knowledgeable. We appreciated his help and information. Got us up and running on the furnace!
Not a necessary emergency, yet they were able to service the same day. Prompt professional service.
I highly recommend White Heating and cooling for all your needs. Not only do they show up on time but they have the knowledge to answer all your questions. Both Dillon and Rico came and assisted me when I was thinking I needed a new furnace and possibly needing new duct work. Dillon cleaned my furnace and now our…
Came out with a great attitude. Great customer service. Explained things so I can save money. Took the time and was personable talk to me as he was working. Cared about his job and that showed in his personality and I felt as a customer appreciated and cared for. He did not rush. He was knowledgeable and knew…
White Heating has installed HVAC on our new Construction homes and repairs on rentals for years. They are always on time and provide a good quality product.
The young guy that came and looked at my furnace did a good job of checking it out and condemning it
The service tech Fank O was nice and curious and did not hesitate to answer any questions I had and was very knowledgeable. He got my furnace tuned up and ready for the season thank you Frank O and white heating & air conditioning
White heating and cooling showed up next day! Quick to pivot, informative, and upfront pricing. For sure a staple in our home maintenance and upkeep.
Frequent notice of date and time of service call. Thorough inspection and safety steps taken.
Don't shop around for a heating and cooling company. WHite Heating and Air Conditioning is your one shop stop. Honest, efficient and easy to work with. Their technicians are well trained and can answer any of your related questions.
technician was very nice and knowledgeable about our furnace.
The White H&C technician showed up on time and was very thorough. I appreciated his efforts and suggestions.
Prompt, courteous, and efficient.
Ralph did a great job! He was prompt, thorough & communicative.
Tech was excellent. White has always been responsive and professional. I would highly recommend them.
Luke N. and Alex (the fireplace manager). Were amazing in helping us getting our older fireplace fixed. Luke had taken our whole fireplace out. He cleaned and made any necessary adjustments that needed to be made! My husband and I would recommend anyone to Whites Heating and Cooliing with an old or new fireplace.…
White always exceeds my expectations. Luke was on time, fixed my fireplace, and did more. He cleaned the window, vacuumed out all the nasty dust, cleaned the pilot light, and rearranged the logs. Looks like new. I am very happy. Thanks.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
