How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for heating system repair
Clear ✕All 75 Google reviews tagged “Heating system repair” · showing 20
Fast, efficient service. Excellent workmanship.
Very Professional master tech!
White Heating did a fantastic job on my furnace repair. The technician, Ralph, was professional, friendly, and answered my questions in plain English .... We had a few parts hiccups that were outside of White's control, Ralph was clear and conscientious with respect to letting me know what was going on and why. On…
Ralph was very efficient and professional. He did the repair in a timely manner. Also changed batteries In two thermostats. Great service as always. Would never use any other company.
Very pleased with white heating/cooling. The service tech was knowledgeable and made sure I had heat before the cold weather set in…
Very friendly, efficient and professional.
Tyler was early, got to work, and got it done quickly with no issue. Looks great and solve two problems at once.
Alan was on time, courteous, very professional.
Good service. Friendly technician. Explained things he had t do.
Rey: very nice guy. Answered all questions such we could understand. Trevor: again, very nice. Both guys were very professional. Thanks White Heating and Cooling! This is the 2nd time Rey has helped us out. Again, courteous and professional. Thanks Rey!
White Heating and Air Conditioning company is an excellent choice! I have used their services for many years -- they always do a super fantastic job and highly reliable. Cant say enough good about them. From broken pipes in the winter, to air conditioning installation in the spring, WH&AC has always been there to…
Great service as usual! Many thanks!
Very knowledgeable. We had to purchase a new AC and furnace. Unfortunately it was not installed for the 111° weekend. The guys worked fast and had them installed in about 6 hrs. They were polite and friendly. I would recommend them!
Our heater went out on Sunday. We called monday after noon and Ralph was here 2.5 hours later. He did an excellent job getting our unit cleaned and running again!
The young man was friendly and fast. He explained what was going on with the furnace and what had to be fixed.
We have an older fire place insert. Our former service man retired. We tried White for the first time. They sent Luke Newman. How lucky we were. Luke is a marvelous professional. He is knowledgeable, experienced, articulate, and personable. We are very pleased with our first encounter with White.
Called and described my furnace issues, they scheduled me to have service done, and in a few hours they sent out their technician and problem solved. Dillon was great and very knowledgeable. Thank you so much White Heating & Air Conditioning! Will definitely use them again.
Work was performed quickly and professionally. I plan to have them do the work whenever the need arises.
Always professional, courtious, friendly, efficient, fast and fair pricing. Kody installed the new flue to our furnace, he communicated with me about everything that he was doing. He did an Amazing job!! Will always recommend you guys. THANK YOU!!
Service tech Ralph was OUTSTANDING! Professional, thorough, personable. Issue was addressed within a day of calling it in. Great company, have worked with them for over 20 years. HIGHLY recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
