How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for heating system repair
Clear ✕All 75 Google reviews tagged “Heating system repair” · showing 60
Fast, efficient service. Excellent workmanship.
Very Professional master tech!
White Heating did a fantastic job on my furnace repair. The technician, Ralph, was professional, friendly, and answered my questions in plain English .... We had a few parts hiccups that were outside of White's control, Ralph was clear and conscientious with respect to letting me know what was going on and why. On…
Ralph was very efficient and professional. He did the repair in a timely manner. Also changed batteries In two thermostats. Great service as always. Would never use any other company.
Very pleased with white heating/cooling. The service tech was knowledgeable and made sure I had heat before the cold weather set in…
Very friendly, efficient and professional.
Tyler was early, got to work, and got it done quickly with no issue. Looks great and solve two problems at once.
Alan was on time, courteous, very professional.
Good service. Friendly technician. Explained things he had t do.
Rey: very nice guy. Answered all questions such we could understand. Trevor: again, very nice. Both guys were very professional. Thanks White Heating and Cooling! This is the 2nd time Rey has helped us out. Again, courteous and professional. Thanks Rey!
White Heating and Air Conditioning company is an excellent choice! I have used their services for many years -- they always do a super fantastic job and highly reliable. Cant say enough good about them. From broken pipes in the winter, to air conditioning installation in the spring, WH&AC has always been there to…
Great service as usual! Many thanks!
Very knowledgeable. We had to purchase a new AC and furnace. Unfortunately it was not installed for the 111° weekend. The guys worked fast and had them installed in about 6 hrs. They were polite and friendly. I would recommend them!
Our heater went out on Sunday. We called monday after noon and Ralph was here 2.5 hours later. He did an excellent job getting our unit cleaned and running again!
The young man was friendly and fast. He explained what was going on with the furnace and what had to be fixed.
We have an older fire place insert. Our former service man retired. We tried White for the first time. They sent Luke Newman. How lucky we were. Luke is a marvelous professional. He is knowledgeable, experienced, articulate, and personable. We are very pleased with our first encounter with White.
Called and described my furnace issues, they scheduled me to have service done, and in a few hours they sent out their technician and problem solved. Dillon was great and very knowledgeable. Thank you so much White Heating & Air Conditioning! Will definitely use them again.
Work was performed quickly and professionally. I plan to have them do the work whenever the need arises.
Always professional, courtious, friendly, efficient, fast and fair pricing. Kody installed the new flue to our furnace, he communicated with me about everything that he was doing. He did an Amazing job!! Will always recommend you guys. THANK YOU!!
Service tech Ralph was OUTSTANDING! Professional, thorough, personable. Issue was addressed within a day of calling it in. Great company, have worked with them for over 20 years. HIGHLY recommend!
i had a problem with the furnace running properly for years. Your tech came over and set the furnace to proper settings and reprogramed the thermostat. Not the house heats up quickly and the furnace blower turns off and not continue to run all day. Will cut my electric bill in half if not more. Highly recommend them.
Ralph was professional, knowledgeable and really cared about our issue/repair. I highly recommend White Heating as they responded so quickly and kept us informed through the entire transaction.
Our 23 year old HVAC started smoking. Called White and Ralph came out the same day and confirmed we needed a new system. Eric came out that afternoon and we choose a new system. Dayton and Cody came the next morning and installed our new unit. Very fast, friendly and efficient. Thank you guys! 2 minor issues, we…
Great...got to the house ahead of time..very professional and nice guy ... Will recommend to anyone that needs work done
Great people, quick ,efficient and easy to work with.
Allen was very complete in his diagnosis of issues with heater. He resolved the issues and furnace is working properly.
He was here right on time. Unfortunately, the problem seems to need an electrician.
Great people to work with. We have been using WHITE HEATING for over 20 years and have always been 100% satisfied.
Did a great job. Had furnace up an d running quickly. It was a heat pump problem. Nice guy,
Arrived as scheduled. Alan was very friendly, located problem in short period of time and made repairs as necessary. We have had White Heating & AC here several times and have always been pleased .with their service
Great job, on time and quick diagnosis and repair
Great attitude Good job
The technician was very knowledgeable and he fixed the problem I was having with my furnace. Since he was here he did the furnace check for the winter. I would definitely recommend White Heating and Air.
So very helpful and efficient!!
White Heating has installed HVAC on our new Construction homes and repairs on rentals for years. They are always on time and provide a good quality product.
I was very impressed with the knowledge and professionalism. He was very pleasant and courteous. I highly recommend him.
Alan K was professional, thorough, and friendly while performing maintenance on our furnace. I highly recommend White Heating & Air Conditioning.
I have had two opportunities to work with White on a hot water heater, furnace and air conditioner. Both visits showed excellent customer service and the guys had an honest desire to fix my issues thoroughly. I will only be using White Heating & Air Conditioning for my central heat and air going forward.
White heating and cooling showed up next day! Quick to pivot, informative, and upfront pricing. For sure a staple in our home maintenance and upkeep.
The tec was very knowledgeable . Felt confident he knew what he was doing. Trust worthy.
Service was prompt and efficient.
Crew that performed my installation and correction performed very well. All work was performed in a timely manner and I was kept informed of the issues involved. The system is working well.
They got the wrong address at first for some reason. However once they showed up the service was prompt and professional. they did charge me 148.00 for a part that is available on line from granger at only $30.00. It was an igniter
We are always happy when White Heating calls for our spring and winter checkups. Frank O is very personable and does a great job! We have used them for a few years now and we highly recommend White Heating!
Kory knew what to look for and fixed our problem quickly. I would recommend his services to anyone.
Seasonal furnace inspection, check-up and filter replacement was performed with no problems detected. Technician was on prompt, informative, and competent.
We’ve had a few experiences with White heating and air now and all have been positive. Good communication prior to and during appointments and things are handled professionally.
Fix didn’t take very long. Technician had lots of knowledge, experience and ability to fix. Will recommend White to everyone.
Right on time with great communication. Very friendly and efficient.
The technician was very knowledgeable and was able to efficiently fix the furnace.
Luke was very professional, knowledgeable friendly and understanding definitely will be using them again moving forward
The tech Kaleb was great.
He told us what he did and what was wrong got it done and come up. I will called again if we have any thing break. thank you for being so helpfull.
Brent was very helpful and courteous. He made sure the thermostat was operating and explained to me how to run it.
Seemed very qualified & was polite- everything is just so expensive anymore - very sad
White heating and cooling have been great to work with. We moved into a new home and had them replace the existing AC unit. Trevor was great, he came out and took care of the AC unit and was able to get our pilot light relit after it had gone out. He was able to find a problem with there being an improperly used…
The installers did a lovely job! Not the cheapest, but did eventually fix like we wanted
White Heating is probably the best company in Billings, bar none. Their customer service is off the charts! Alex went out of his way to help me get my new fireplace (that they installed) up and working. Luke did an amazing job installing my new gas fireplace. All of their employees are very professional and helpful. You can’t go wrong using White.
The young man was very respectful and nice! He did a great job!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
